Five Star Ford

Amazing service by both Bruce and David in finance. They were awesome and extremely helpful throughout the entire process They were awesome and extremely helpful throughout the entire process More

Crystal helped us find our dream car and was so incredibly available and helpful through the whole process! We could not have done it without her! incredibly available and helpful through the whole process! We could not have done it without her! More

Great place to buy a vehicle from start to finish. Everyone was helpful and professional. Everyone was helpful and professional. More

The salesman here was awesome, he went way out of his way for me. He came in on his day off just to make sure that I was happy with my purchase. I will certainly let people know how I was treated. Thanks aga for me. He came in on his day off just to make sure that I was happy with my purchase. I will certainly let people know how I was treated. Thanks again More

Good Service. Especially with Diron Lintz Sales Consultant. He was very personable, and kept me well informed the whole way. Especially with Diron Lintz Sales Consultant. He was very personable, and kept me well informed the whole way. More

This is the third vehicle that I've bought from Five Star Ford in North Richland Hills. Crystal Sanders and John Little have been outstanding to work with. Very knowledgeable, very helpful to help me find th Ford in North Richland Hills. Crystal Sanders and John Little have been outstanding to work with. Very knowledgeable, very helpful to help me find the right vehicle, very informative, and honest. I've never enjoyed buying a car/truck until I worked with Crystal and John. The finance department (David Hill) was very thorough and efficient. Thank you, Five Star Ford - North Richland Hills, TX! More

Crystal was amazing with the purchase of our 2019 Ford Flex. She had us a walk around video within a few hours with all of the things that she saw wrong with it. We have little kids, so her and her team g Flex. She had us a walk around video within a few hours with all of the things that she saw wrong with it. We have little kids, so her and her team got everything ready with approval etc. We went in and test drove it. We signed the papers and were out of there in less then an hour! They even delivered it to our house! Absolutely amazing experience! Thank you again Crystal! More

The best experience I've had with dealers. I don't go to dealers often but to purchase this Bronco I went to multiple dealers in the metroplex even out of state. First of all I cannot believe I don't go to dealers often but to purchase this Bronco I went to multiple dealers in the metroplex even out of state. First of all I cannot believe I did not know about this top rated dealer in the DFW metroplex. I was getting annoyed and frustrated with the dealers in the area that I thought this place was going to be the same. I am so glad I took my time to visit them. Best thing about this Dealer was they value customer and although it was business they made sure I am happy. Unlike other dealers this place did not have any markup or any nonsense added. Alfred who was my sales was honest and respectful of my knowledge toward the car and waited for me to make any decision and thought. Not pushing trying to force any sales, and I didn't even feel like I was dealing with them. I gave them what I want and Alfred made it happen. I am coming back for the truck in a near future. More

Rick made my purchase very easy. He went out of his way to help. I would highly recommend Rick. He went out of his way to help. I would highly recommend Rick. More

Very disappointed in the service department. I went in with a serious issue on a 80,000 mile focus. I was told it would be 3 to 4 months to diagnose and the service writer acted like he could I went in with a serious issue on a 80,000 mile focus. I was told it would be 3 to 4 months to diagnose and the service writer acted like he could care less. I have bought many vehicles from this dealership. I expected better customer service from five star. More