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Five Star Ford
North Richland Hills, TX
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,476 reviews
December 01, 2023
John and Crystal where very helpful and not pushy when seeking a vehicle. Highly recommend them if you are looking for a vehicle. They also helped me in 2014. Always come back to the best. I am retired so seeking a vehicle. Highly recommend them if you are looking for a vehicle. They also helped me in 2014. Always come back to the best. I am retired so they worked with me on price and got exactly what I wanted. More
by donna.saunders12
November 29, 2023
When we were looking for a good deal we found a góod usted vehicle for the price range we were looking for,the custumer was excelent. usted vehicle for the price range we were looking for,the custumer was excelent. More
by quiquedoerkz
November 26, 2023
5Star Ford best car buying experience in my 50 years of buying vehicles. Thanks Alfred. buying vehicles. Thanks Alfred. More
by marktx1953
Employees Worked With
November 25, 2023
This is the second car I have purchased from Alfred. Both times, I have found him to be very professional and kind. He listened to what our needs were and showed us vehicles that fit those needs. I woul Both times, I have found him to be very professional and kind. He listened to what our needs were and showed us vehicles that fit those needs. I would not hesitate to use him again in the future. Highly recommend Alfred and Five Star Ford. More
by Kent
November 22, 2023
Our sales representative, William May gave us the best experience we have had with sales reps. He is very knowledgeable, open to communication via email, text, and phone call. If you are looking for someo experience we have had with sales reps. He is very knowledgeable, open to communication via email, text, and phone call. If you are looking for someone who will walk you step by step through your purchase he is definitely the go to person! More
by Ana
Employees Worked With
November 21, 2023
Outstanding, excellent customer service. We were very pleased with Five Star Ford. We would highly recommend to everyone. We were very pleased with Five Star Ford. We would highly recommend to everyone. More
by Jklbrown
November 20, 2023
William was so helpful and gave us the best deal ! Would recommended everyone with him . Would recommended everyone with him . More
by Jeanette Medina
Employees Worked With
November 16, 2023
We have bought 4 cars here and always received professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. More
by Ginn
November 16, 2023
Alfred always takes great care of us! Thanks for putting us in a good reliable car! Thanks for putting us in a good reliable car! More
by Torki1024
Employees Worked With
