Five Star Ford

Our sales representative, William May gave us the best experience we have had with sales reps. He is very knowledgeable, open to communication via email, text, and phone call. If you are looking for someo experience we have had with sales reps. He is very knowledgeable, open to communication via email, text, and phone call. If you are looking for someone who will walk you step by step through your purchase he is definitely the go to person! More

Outstanding, excellent customer service. We were very pleased with Five Star Ford. We would highly recommend to everyone. We were very pleased with Five Star Ford. We would highly recommend to everyone. More

William was so helpful and gave us the best deal ! Would recommended everyone with him . Would recommended everyone with him . More

Found the truck I wanted elsewhere , maybe next time I’ll try five star Ford try five star Ford More

We have bought 4 cars here and always received professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. More

Alfred always takes great care of us! Thanks for putting us in a good reliable car! Thanks for putting us in a good reliable car! More

I recently purchased my third car from this dealership. The sales experience was top notch. Highly recommend Crystal Sanders and John Little. The sales experience was top notch. Highly recommend Crystal Sanders and John Little. More

Great experience! John went to go and pick the car up for me. Best dealership experience ever. Thanks to John and Crystal for everything John went to go and pick the car up for me. Best dealership experience ever. Thanks to John and Crystal for everything More

Crystal Sanders and John Little make a great team! Their communication and follow up are best in class, and over the last 10 years they’ve always got me exactly what I asked for. I can’t quit you. Rec Their communication and follow up are best in class, and over the last 10 years they’ve always got me exactly what I asked for. I can’t quit you. Recommend! More

If I could give a 0 star review I would. Rick Dike is a horrible excuse for a sales rep. I brought my truck into service Thursday, which that has been a great experience. I had my service re Rick Dike is a horrible excuse for a sales rep. I brought my truck into service Thursday, which that has been a great experience. I had my service rep reach out to sales, he connected with Rick. No calls or follow up from Rick. Monday, again hadn't heard back so I reached out to my service advisor. Rick finally reached out, explained what I would like to accomplish. Tuesday, I finally get some numbers, and ask about a different truck. He sends me a response stating he went as low as he could on the first truck he sent me and completely ignored the fact I wanted to look at something different. After being ignored most of the day, I reached out to sales manager. Shortly after Rick, sends me a text to which I politely responded, I feel like we are not connecting well, I'm sorry. He calls me, and goes off on me. Was completely rude and unprofessional. Would not let me explain, he just did not care as to how his actions and initiation led me to wanting to work with someone else. After several times trying to de-escalate the situation, I had to tell him he was out of line. At which point he rudely continued on for a moment and hung up on me. He also informed me he does not have a manager and no one else could get me a better deal than him. The amount of ego that came out of this man because this situation was not working well and I wanted to work with someone else was disgusting. Rick Dike get's 0 stars. My service advisor and the sales manager who fielded the complaint get 5 stars. Unfortunately, Rick's poor behavior was enough for me to write this 1 star review. Avoid this rude and egotistical sales advisor. Also his apology did not even address his rude and unprofessional behavior on the phone. More