Five Star Ford

Five Star comes through again. I have purchased several trucks from 5 Star over the years. I once again received excellent treatment from all people involved. It is always good to w I have purchased several trucks from 5 Star over the years. I once again received excellent treatment from all people involved. It is always good to work with friendly and helpful staff. Sam Limo worked hard to help me find a truck with the options I wanted. More

Outstanding for the 3rd time! 3rd deal with Lee Clanton. Unparalleled. Lee provides me with thorough data, the best deals, incentives and rebates and customer service all through 3rd deal with Lee Clanton. Unparalleled. Lee provides me with thorough data, the best deals, incentives and rebates and customer service all throughout the year. I have called on him MANY times for questions about cars, insurance and financing that weren't even his responsibility. He ALWAYS takes the time to explain, in detail, and with terms I understand. I refer him regularly and like him so much I think about buying cars with him even when I am tempted to buy a Porsche or Mercedes. Over the years I have only had to deal with the service department once. All vehicles have been easy to maintain, a pleasure to drive, comfortable and dependable. More

They are very wonderful people.I enjoyed the service. I was happy the excellent service given to me on time. I wii definitely recommend them to my friends for excellent work done. They were determined to I was happy the excellent service given to me on time. I wii definitely recommend them to my friends for excellent work done. They were determined to give their best. More

Felt like a Family Atmosphere. We pulled up on a Friday to the dealership and 2 sales representatives greeted us. William approached us and was very friendly. He asked what we were We pulled up on a Friday to the dealership and 2 sales representatives greeted us. William approached us and was very friendly. He asked what we were looking for. We told him that we wanted to test drive a new and a used F-150. We made it clear we just started shopping and we wanted to test other brands as well. He understood that and did not try to high pressure us in buying from him. He pulled out the used vehicle and we drove it. Then he found a new one to drive. We liked them both but did not want to make a deal right then. We told him we would probably be making a deal with someone that weekend. He understood that and was fine with it. We went to 2 other dealers (different brands) to test drive their comparable trucks. At both dealers, people saw us but never approached us, like they didn't want to do a deal with us. We went home and looked at vehicles online and found one at a sister dealership of 5 Star. We called William to see if he could get a vehicle from one of his other dealerships. He said he would try. He spoke with his sales manager and there was another vehicle on their lot they recommended and they dropped the price from the internet price. We set an appointment to go back and see him on Saturday. We met with him and he had our car checked out that we were trading and found the truck his pre-owned manager suggested. We drove it and liked it. They gave it to us at the price they said. The process was very easy and we did not feel like we were treated like cattle just to make the sale but instead they listened to us and made suggestions. Then we got to Finance and met with Bubba, he was very friendly, we were joking around and working with him was painless too. I have been in dealerships where going to the dentist would have been a better experience but that was definitely not the case with the 5 Star Ford team in North Richland Hills. We will go back and buy again from William May. More

Great help and fair price Alfred al-Darazi is a good helper and not a pushy sales man. He was a great help in finding the Vehicle that was right for us and the right price. Alfred al-Darazi is a good helper and not a pushy sales man. He was a great help in finding the Vehicle that was right for us and the right price. More

Easy and Enjoyable—Rick Dike is the best Purchased my first brand new car, a 2018 Expedition from Rick Dike. Everything was easy and the process was enjoyable. He is straightforward and hones Purchased my first brand new car, a 2018 Expedition from Rick Dike. Everything was easy and the process was enjoyable. He is straightforward and honest. I was pleased with my trade value and the discounts I got on the truck. Couldn’t be happier with the experience. More

For those who like to bargain Do your homework and have fun challenging this dealership to give you a good buy. They’re flexible and willing to deal. We scored a good deal and the Do your homework and have fun challenging this dealership to give you a good buy. They’re flexible and willing to deal. We scored a good deal and they were quick with the paperwork and prep. The personnel are friendly and our experience was very positive. More

Used 2013 F-150 After purchasing my pickup from this dealership, I found several problems with the pickup that the dealership did not disclose to me. I garage door o After purchasing my pickup from this dealership, I found several problems with the pickup that the dealership did not disclose to me. I garage door opener does not work, the drivers side seat warmer does not work, and the back up camera does not work. It would have be more professional to disclose that these items do not work prior to selling me the truck, especially since they state that the truck has been through a complete and detailed inspection. More

Outstanding service by John. John was informative and listened to what I wanted. He found the perfect car for me. Thank you John Hilsinger for making buying a car enjoyable John was informative and listened to what I wanted. He found the perfect car for me. Thank you John Hilsinger for making buying a car enjoyable More

Five Star Awesome! Five Star Ford feels like Family. Tony Mellado has been my guy since 2008. He is friendly, funny and an all around caring person who wants only the Five Star Ford feels like Family. Tony Mellado has been my guy since 2008. He is friendly, funny and an all around caring person who wants only the best for his clients. He works hard along with a great group of people to ensure that I get the best experience possible every time. Great staff, great service, great vehicles. There is no better place to do business. Thank you Tony and Five Star Ford for always making me feel like a VIP member of the family. God bless you and job well done! More