Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford
North Richland Hills, TX
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,580 reviews
August 09, 2024
Alfred has always been very helpful! He’s understanding and compassionate!! I’ve always referred people to him and will continue to do so!!! He is amazing! Thank you so very much for eve He’s understanding and compassionate!! I’ve always referred people to him and will continue to do so!!! He is amazing! Thank you so very much for everything Alfred!!! You always make us feel like family!!! More
by maciasj1299
August 08, 2024
Alfred was s absolutely the best. Very knowledgeable and would buy from him again. Thank you Alfred!! Very knowledgeable and would buy from him again. Thank you Alfred!! More
by Outofmind4now
Employees Worked With
August 05, 2024
This place was awesome in every way. Super fast processing. Very nice people. Best hook up around. Super fast processing. Very nice people. Best hook up around. More
by Joshuaclick777
August 05, 2024
Jose, Ken and finance were all professional, listened to our needs and weren't too pushy when it came to add-ons at the time of signing. Finance also found me an interest even lower than I was anticipating our needs and weren't too pushy when it came to add-ons at the time of signing. Finance also found me an interest even lower than I was anticipating. More
by Roman
August 04, 2024
I had a good experience with Alfred. He was helpful in the vehicle purchase process. He was helpful in the vehicle purchase process. More
by Svarn_158
Employees Worked With
August 04, 2024
I love going to five star Ford to get a new cars. Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even when I don’t know what I want! This is why I keep coming back when my lease is up! More
by Fusion,Sabrina83
August 03, 2024
We love Five Star Ford and how they put customers first! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! More
by Josh Greene
July 30, 2024
Great experience with getting the truck. The salesman and finance guys were awesome thanks for the great job for both of you! The salesman and finance guys were awesome thanks for the great job for both of you! More
by Gn2cd1b
July 27, 2024
I had a phenomenal car buying experience at Five Star Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me throug Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me through the transition from internet to onsite purchase. Bravo Five Star Ford! More
by sleecoffey
Employees Worked With
