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Five Star Ford

North Richland Hills, TX

4.9
8,555 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,556 reviews

March 22, 2025

Alfred El-Darazi is good person and everything was fast for us to get our new car today More

by Franck Nkosso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

They are crooks! I bought a used car for my kid on outward appearance it was good. Upon getting home I learn there is a oil leak, front end was trash and rear shocks More

by Whiteb81883
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Joad (forgot the clowns last name)
March 15, 2025

The process was as seamless as buying a new vehicle can be. Good job! Thank you! More

by Fmtisdel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

We found a used vehicle online that we were interested in and since we had a 2 hour drive, we had a lot of questions for our sales rep Lewis Bass. He was very communicative and helpful in answering all of ou More

by Mredden88
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Our car buying experience with William May at Five Star Ford was amazing. He knew everything about the vehicle we were shopping for, he was very nice and friendly, and made the car buying experience painle More

by alexgarza818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

My review is for my salesman Alfred. I've been buying my vehicles from him since 2008. My recent vehicle purchased was because my old one gave me major issues and could not be repaired, More

by Antonio Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Makes the process of buying a vehicle from out of state very easy! Most of the process was completed prior to arrival. More

by XR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Alfred was extremely easy to work with. He definitely made us feel less anxious about the entire buying experience. We'll definitely be back later to buy my husband a truck and hopefully Al More

by Azlwendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

William May was incredibly helpful. He invested a lot to coordinate with another dealership and even negotiated a new engine. More

by Theeloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) More

by Kevinmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.