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Five Star Ford

North Richland Hills, TX

4.9
8,466 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,466 reviews

October 20, 2024

Very wonderful experience with Jason Howell! Sent me a personal video of the truck and had it cleaned and ready for me to pick up. Customer service was top notch. Thanks again for everything! I More

by Nicole P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

We had a great experience working with Alfred. We were able to find the perfect truck for us without feeling like we were being pressured to buy. He treated us like family and made sure the proces More

by Nathanieldanna
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Great Customer Service very helpful with find the right vehicle for me at a price I can afford. Very helpful getting a good interest rate for the loan, Thanks again folks More

by Mikekratky829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Very satisfied they went above and beyond expectations. I would recommend them to anyone. excellent customer service!!! More

by Jasonhalek73
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Alfred was a pleasure to work with. Buying a truck or any vehicle is normally one of my most dreaded tasks . But Alfred and the 5 star team made it easy and enjoyable More

by Adbirchfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Alfred is a really nice guy and we enjoyed having him as our salesperson. I appreciate his follow up and customer service. More

by Kjburgess11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

I went 5 Star Ford in North Richland Hills to buy a 2nd car as a backup to my main one. I selected a 2018 Jeep Wrangler. After researching online for over a week, I went to see one that was very competitiv More

by Cpark211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

I had the absolute pleasure of working with William May (sales) and Elbert "Tut" Edwards (finance). I had a preconceived idea of what the buying process would be based on everything I've seen/heard online More

by wwheeler06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

This was a satisfying experience in purchasing the vehicle I did. Evverything went off without a hitch, and Alfred certainly exceeded my expectations in making it a smooth and completely expeditious More

by perfectpitchroofing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Kudos to Alfred! Great communication by phone and email before arriving to the dealership. Thanks to Mark as well, the whole dealership was very professional and hel More

by Jxc5735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.