Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I wish all dealerships were this good I was in the market for a good quality used or a new Explorer. I went to this Dealership expecting to be treated as poorly as I have been at other For I was in the market for a good quality used or a new Explorer. I went to this Dealership expecting to be treated as poorly as I have been at other Ford dealerships. I was so surprised/shocked at the quality customer service. The honesty and forthrightness was amazing. The team I and my wife worked with changed my outlook and opinion of car dealerships. This household is now a happy Five Star Ford family member from now on. We won't go anywhere else! Many thanks to Crystal, John, and David(M.I.T) More
Excellent Service From Start To Finish! From the minute I walked in the door, great customer service was evident. My salesman, John Hilsinger, was awesome to work with. He did not hard sel From the minute I walked in the door, great customer service was evident. My salesman, John Hilsinger, was awesome to work with. He did not hard sell me, instead, he listened to me and addressed my wants and needs. Butch Smith was my finance advisor. He was very friendly and knowledgeable and a pleasure to work with. Sam O'Reggio, Aftermarket Manager, was very helpful in explaining the aftermarket items I added to my truck. If you are looking for great customer service and a pleasant auto/truck buying experience, go to Five Star Ford in North Richland Hills, TX. More
Great salesman and very professional Mr. McLemore worked hard to get me the best deal possible. His customer service was excellent and I would recommend Five Star Ford and Ken McLemore i Mr. McLemore worked hard to get me the best deal possible. His customer service was excellent and I would recommend Five Star Ford and Ken McLemore in particular. More
Made Buying A Truck A Pleasure My salesman was Hector Cojulun and he was as easy to deal with as can be. I told him what I wanted and what I expected and he delivered it all. He had My salesman was Hector Cojulun and he was as easy to deal with as can be. I told him what I wanted and what I expected and he delivered it all. He had all my paperwork ready and I was in and out in no time. I have no reason to believe that I would not return for my next purchase. More
Outstanding Service This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very persona This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very personable. Everyone made our buying process easy and enjoyable. Thanks again Five Star Ford !! Jack & Diann P. More
Kindness Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service fro Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service from Justin and Jonathan, Tut Edwards is very genuine great at explaining all paperwork and options More
Good Experience Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need ari Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need arises. More
Best car buying experience ever This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our curr This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our current truck or get a new truck. We ended up buying a new truck because they worked hard to get us what we wanted in the price range we needed. Everyone was very nice and answered all questions we had, which made us feel like we could make the correct decision for us. I would highly recommend Eddie our salesman. More
Awesome Experience We had a wonderful experience with Hector and our financial person. Both men were very kind and helpful! I recommend this place highly! Awesome busine We had a wonderful experience with Hector and our financial person. Both men were very kind and helpful! I recommend this place highly! Awesome business! More
Bought a new Escape My husband and myself went in and traded in our Fiesta today on a new Escape. We dealt with Alfred El-Darazi as our salesman, and Tut Edwards as the My husband and myself went in and traded in our Fiesta today on a new Escape. We dealt with Alfred El-Darazi as our salesman, and Tut Edwards as the finance man, and both of them could not have been nicer, more professional, and both were so helpful at explaining everything about the new car and everything it does. LOVE, LOVE this place!! More