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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

April 05, 2024

Alfred answered all of my questions and got me a good amount for my trade-in. He was very knowledgeable about all the systems and did a very good job in explaining how they all work. Second vehicle to More

by Ed59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Jason Howell was outstanding in helping me get the truck of my dreams. Danny Trauth got my accessories done on time and with good communication too. More

by ROM10YES
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

I had an easy and great time at Five Star Ford buying my new car. They were very helpful and nice. They found me the perfect car with everything I wanted. Also got my window tint done and it looks great. Sp More

by maddiehoxie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
April 04, 2024

This is my second time working a deal with Rick Dike and it is always straight forward without any of the sales nonsense. I would definitely recommend. More

by nick806100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
April 03, 2024

William was amazing, took care of us, and made the process so simple and enjoyable and Chris was great in finance and that whole process! More

by Jeffcfisher7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

William is an awesome guy to work with. No haggling; I knew what I wanted and he helped me get exactly what I asked for! Loving my new bronco and would recommend going to this dealership fo More

by Ca_love89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
April 01, 2024

William May was awesome! He made the whole process extremely easy and made us feel like part of the family. I could tell he had our best interest in mind the whole time and h More

by jswingle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

This is the fifth vehicle we have purchased from 5 Star and Crystal Sanders, and John Little took care of us for each vehicle. They both were awesome and went above and beyond each time! More

by Vbiscotto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
March 29, 2024

Great experience, John and Crystal were very knowledgeable and helpful with my experience. So happy to have them help me during my purchase. Even delivered my SUV to me. Thanks to them for mak More

by cappleberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
March 27, 2024

We had a great experience! Alfred goes above and beyond. He made us laugh several times and we could tell he really cares about his customers! Highly recommend him!!! More

by jennrivas
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
1.0
This rating includes all reviews, with more weight given to recent reviews.
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