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Five Star Ford

North Richland Hills, TX

4.9
8,475 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,475 reviews

May 24, 2024

William May was very professional and knowledgeable. A pleasure to work with. He thoroughly explained all options and I felt helped me to chose the perfect vehicle for my needs. More

by Sue
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Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Absolutely amazing service and attention to detail by Crystal and John, Crystal is the best! She goes above snd beyond to handle the smallest of details and be respectful of your time. As a business owne More

by F. Scott Chapman
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Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
May 22, 2024

Their assistance and dedicated care to their customers are beyond what I have ever experienced in any dealership setting. Every employee from Alfred to Mark and all the way to Justin, have shown how much More

by Priella Tendean
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Awesome work from Crystal Sanders and John Little to help us out with the SUV!!! More

by KimGarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
May 21, 2024

Alfred darazi was wonderful to work with. Easy to talk to and got me in my truck same day. Thank you alfred More

by claynorman498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

I had recently purchased a new vehicle (not Ford) that I was unhappy with. I went to ford and Gary C, assisted me with the trade in of that ‘bad decision’ vehicle and a couple hours later I was happily givi More

by Adh2117
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Alfred was easy and wonderful to work with. He made the process quick and effortless. He was not pushy like other salespeople I’ve dealt with and didn’t try to convince to get something I was n More

by d.lopez_25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Friendly, great follow up. Easy to work with. Honest people. I got to take the truck for a day test drive More

by ciacscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
May 14, 2024

We received the top notch service from Alfred and Kyle made the financing process a breeze. We will recommend them to all our friends and family in the future. We are proud to be a part of the Five Star More

by jcroshman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
May 05, 2024

I am writing regarding my wife and my purchasing a new Ford Escape, today. We met Robert Wheat, a Five Star Ford Salesman, for the very first time. No one could have been more customer friendly, not pus More

by Art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wheat
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