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Five Star Ford
North Richland Hills, TX
8,585 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,585 reviews
November 09, 2024
Alfredo was an excellent salesman! I visited the dealership at 830 AM on a Saturday, with no appointment and not really sure I wanted to purchase anything. Alfredo was extremely helpfu I visited the dealership at 830 AM on a Saturday, with no appointment and not really sure I wanted to purchase anything. Alfredo was extremely helpful, not pushy at all, and explained all the features on the truck in great detail. I am confident I got the best deal available, and had the best salesman at Five Star Ford!! Thank you, Alfredo, for everything you did! More
by Braxton
Employees Worked With
November 04, 2024
Lewis was very patient and helpful. Enjoyed doing business with him. I Would highly recommend. Enjoyed doing business with him. I Would highly recommend. More
by Kfwindham
Employees Worked With
November 04, 2024
Lewis was very helpful throughout the whole process! Found me the perfect bronco for a great price. Found me the perfect bronco for a great price. More
by jakekeller87
November 03, 2024
Good experience. Lewis was very helpful from start to finish. Thank you. I definitely recommend this dealership. Lewis was very helpful from start to finish. Thank you. I definitely recommend this dealership. More
by josh@bluebrushcontractors.com
November 02, 2024
Very professional through the entire process. This in turn made buying a new car the easiest I have ever seen before. The experience is well above any other dealer I have been to. It’s not even c This in turn made buying a new car the easiest I have ever seen before. The experience is well above any other dealer I have been to. It’s not even close. More
by MarkoRamius
November 02, 2024
I couldn't be more pleased with my experience at Five Star Ford and especially with Lewis Bass's extremely cordial, helpful, and information-rich assistance. He answered every question I had and provide Star Ford and especially with Lewis Bass's extremely cordial, helpful, and information-rich assistance. He answered every question I had and provided explanations that were very clear and lucid. If I find myself in search of another Ford (the new Broncos are very tempting!), the approximately one hour drive from my home to Five Star Ford is worth the time. More
by machalek
Employees Worked With
October 24, 2024
Lewis was very helpful and let me know what steps were needed and what step was next. None of the “I’ll be back I have to let the manager look at this “ stuff everything was straight forward. When I’m rea needed and what step was next. None of the “I’ll be back I have to let the manager look at this “ stuff everything was straight forward. When I’m ready to buy another vehicle I will come back to Five Star Ford and work with Lewis More
by Mwrichardsontx
October 24, 2024
Friendly family atmosphere. I’ve being doing business with them since 2020 staff is very personal and knowledgeable. I’ve being doing business with them since 2020 staff is very personal and knowledgeable. More
by momfosha
October 24, 2024
Great service, friendly attitude and no wasting time. All in all great experience! Top notch. All in all great experience! Top notch. More
by Tim2tex
Employees Worked With
October 21, 2024
It was a great experience, very professional folks. Made the experience very enjoyable and easy Made the experience very enjoyable and easy More
by Ct2krackley
