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Five Star Ford

North Richland Hills, TX

4.9
8,475 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,475 reviews

July 05, 2024

Alfred was great and made the process very easy! Having a great time with my new vehicle. More

by Landon.burrin
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

William May was by far the best salesperson I could have asked for. From our initial contact until purchased he was extremely transparent, personable, honest and not your typical sales person. I could not b More

by Daniel
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Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Five star ford was the dealership I was longing for. They had Excellent service by catering to what I needed. They worked with me to find exactly what fit me. More

by Brandonarco
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Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Alfred was great in helping find a Ford Bronco. Really appreciated him being there early Saturday morning and then late Monday night to close the sale. He helped me set up the Ford app so I can loc More

by darkhelmeted
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Lee Clanton was very nice and helpful even though they were not able to approve for me what I wanted. More

by JOE.TROUTT
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Fantastic Job! , Looking to sale and purchase a car, they were very friendly and knowledgable. Everything went smoothly from sales to financing. Very happy with h More

by DLN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Everyone at Five Star Ford in North Richland Hills was easy to work with. Able to answer all my questions and made sure I was taken care of. Great communication! More

by Megnicole0115
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Great job! Very fair and transparent negotiations. I was kept apprised of the process the entire way. More

by weslaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
June 22, 2024

Crystal was so sweet and helpful I went in not knowing what to expect and I came out the with the best deal I could possibly get! More

by c.carrlovely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
June 20, 2024

Visited Five Star Ford this week looking for a new Ford Explorer and was greeted by Alfred the sales consultant. Start to finish, just an over the top positive experience. Alfred is an absolute professiona More

by texasflyer55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
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