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Five Star Ford

North Richland Hills, TX

4.9
8,572 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,572 reviews

May 10, 2021

I can not say enough nice things about this dealership and their staff. Everyone went above and beyond to make sure we were happy with our purchase. More

by Tonja Crawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn McCain
May 09, 2021

Alfred was great to work with. He knew the car’s I might like before I even got there. Wonderful Service. David in Finance was very patient and resourceful in making the deal work. Very friendly as well More

by RyeRogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Alfred El-Darazi WENT OUT OF WAY TO MAKE ME HAPPY. HE WAS VERY PROFESSIONAL. I WILL USED HIM AGAIN !!! HE IS A FIVE SALEMAN!!! More

by SIDBY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES HOPKINS IS THE GREATEST FIVE STAR
May 08, 2021

My experience with William May was fantastic. He genuinely cares for his customers and makes sure he doesn’t miss any little detail. He makes the process as painless as possible and makes you feel l More

by Arturoes123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

DOREEN IS THE BEST. SHE CARES, SHE UNDERSTANDS, SHE EDUCATES ME, SHE MAKES THE CAR BUYING EXPERIENCE WORTH WHILE. SHE KEEPS IN TOUCH TO MAKE SURE EVERYTHING IS OK. I WOULD MOST DEFINITELY CALL HER A FR More

by Blueraven0918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
May 05, 2021

Rick Dike is hands down the best. I've bought my last 3 vehicles from here and I only use Rick. He's got me in and out super fast. But the best thing about my recent visit. He put me in the truck I've alwa More

by allenronnie1488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

Eugene was so awesome! Made the buying experience fun with his great personality and positive attitude. I wasn’t sure I would be able to get into a new car and he made sure I did. Also he was so helpful More

by rgbond007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Garcia
May 01, 2021

Sam listened to my needs and was able to structure a deal almost exactly as I had expected it, but better. He was polite, responsive, efficient, funny and aloof, never pressuring or trying to push something More

by andrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Rick Dike is an awesome Sales Manger to deal with. Not only did the dealership meet my expectation but they exceeded it. I purchased a brand new 2021 Ford Escape Titanium hybrid and got an awesome deal. More

by Toolman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

We were helped immediately and all questions answered. Great experience and great deal on a brand new 2021 Ford Expedition. I will definitely go back for my next vehicle. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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