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Five Star Ford
North Richland Hills, TX
8,475 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,475 reviews
August 04, 2024
I had a good experience with Alfred. He was helpful in the vehicle purchase process. He was helpful in the vehicle purchase process. More
by Svarn_158
Employees Worked With
August 04, 2024
I love going to five star Ford to get a new cars. Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even when I don’t know what I want! This is why I keep coming back when my lease is up! More
by Fusion,Sabrina83
August 03, 2024
We love Five Star Ford and how they put customers first! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! More
by Josh Greene
July 30, 2024
Great experience with getting the truck. The salesman and finance guys were awesome thanks for the great job for both of you! The salesman and finance guys were awesome thanks for the great job for both of you! More
by Gn2cd1b
July 27, 2024
I had a phenomenal car buying experience at Five Star Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me throug Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me through the transition from internet to onsite purchase. Bravo Five Star Ford! More
by sleecoffey
Employees Worked With
July 24, 2024
Alfred is absolutely the best. He helped my husband and I build my truck from the frame up. It’s absolutely perfect and everything I wanted. His YEARS of experience are very clear. He helped my husband and I build my truck from the frame up. It’s absolutely perfect and everything I wanted. His YEARS of experience are very clear. Exceptional service. More
by Outofmind4now
Employees Worked With
July 23, 2024
Excellent service from Sales to Finance. My needs were met and exceeded! Nice work Juan and Chris. My needs were met and exceeded! Nice work Juan and Chris. More
by Cathey
July 23, 2024
I was dreading going thru the car buying process, but it was very nice dealing with Alfred and 5 star. was very nice dealing with Alfred and 5 star. More
by Grantstep
July 21, 2024
Everyone we interacted with made us feel welcome and like family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special Bronco hat for my son’s new Bronco Sasquatch. He’s going to have the best 15th birthday ever. More
by jjohnson@bondedlp.com
July 20, 2024
Gary was very helpful and was able to get me the best deal. Didn’t feel pressured and made the truck shopping experience easier! deal. Didn’t feel pressured and made the truck shopping experience easier! More
by jose gomez
Employees Worked With
