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Five Star Ford

North Richland Hills, TX

4.9
8,471 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,471 reviews

November 15, 2024

Great selection, nice place… Couldn’t give them a five star review because it took significantly longer to get my car than anticipated And communication could’ve been better More

by Dr Michael Carney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Eversole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Great customer service and was very quick and efficient to work with. Car was delivered quickly and safely More

by Julio Moreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I just bought my 5th vehicle. I got a 2024 Bronco. I keep going back because of Lee Clanton. He is honest and always takes wonderful care of me. When I got to the dealership Mr. C More

by paigerychlik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Carreon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Alfredo was an excellent salesman! I visited the dealership at 830 AM on a Saturday, with no appointment and not really sure I wanted to purchase anything. Alfredo was extremely helpfu More

by Braxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Alfred is so awesome! Not only is he determined to get you in the right car for you, he is so personable, knowledgeable and quick!! Always such a pleasure buying cars with More

by Lisakayfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Alfred made buying a vehicle so easy. We live far away and he answered all our questions over the phone and even sent us some videos of the trucks we wanted to see. Once we got there he w More

by AdN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ake
November 04, 2024

Lewis was very patient and helpful. Enjoyed doing business with him. I Would highly recommend. More

by Kfwindham
Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Lewis was very helpful throughout the whole process! Found me the perfect bronco for a great price. More

by jakekeller87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Good experience. Lewis was very helpful from start to finish. Thank you. I definitely recommend this dealership. More

by josh@bluebrushcontractors.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I couldn't be more pleased with my experience at Five Star Ford and especially with Lewis Bass's extremely cordial, helpful, and information-rich assistance. He answered every question I had and provide More

by machalek
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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