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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

May 07, 2025

The dealership had awesome and attentive service. The best was my salesperson Alfred El-Darazi since he was so attentive, helpful, caring, and funny. It was my best experience at any dealership ever. More

by Carlos.a.perez
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I sent requests to more than 25 dealers within 150 miles of me. I had a few specific questions that I wanted answered before I “engaged” with a dealership. The truth is you all have the same cars, it’s only More

by kevin.senne
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Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Great Experience, Great People, and Great Customer Service. I have bought three vehicles now from this dealership and i will keep coming back. More

by alexgarza818
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Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Marina was very patient with our truck selling process. Once we were ready to meet and receive the offer it was fair. Selling the truck at the same place we bought it from 10 years ago is so satisfying. More

by chelseycurran16
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Recommend Dealer
Yes
Employees Worked With
Marina Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

5Star Ford delivered exceptional service, and Kaylen Pierce was professional, knowledgeable, and truly went above expectations. More

by Bazuelo
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Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Communication was spot on and timely. He did what he said he was going to do and kept me informed. I had a deadline and he hit it. Thanks Lewis More

by recman11
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Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

He Did an amazing job when I when picked up my 24 ford maverick. He was patient explained everything to in detail. More

by Oswaldo M.
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Recommend Dealer
Yes
Employees Worked With
Henry Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Great experience overall. Was very happy with Jordan, he was able to answer all my questions and made my experience great!! More

by Mark.Niesman
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Maupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

After years of getting ford trucks, my heart always wanted the Raptor! It finally happened and I could not be happier with the entire process. 5 star Ford did beyond amazing from retrieving the car for More

by Samantha B
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Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Kaylen was very patient with us as we changed our minds about 15,000 times as most to do. She answered any questions almost immediately and sent me tons of videos of different vehicles. I would highly reco More

by allJUMPstyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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