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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

April 11, 2020

Service With Red Carpet I recently had the privilege of working with Alan Brown (general manager) for a purchase on a new Silverado. The courtesy, professionalism and punc More

by Dr Brett Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Five Star Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2020

Staff was very professional and mindful of Covad 19. restrictions. Everyone was courteous and thoughtful and completed the recall repairs in a timely manner. It was a pleasant experience. More

by Planoed
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The curtesy driver was very courteous and professional., Jeff Mauldin
Apr 09, 2020 -

Five Star Chevrolet responded

Thank you, Planoed, for sharing your experience at Five Star Chevrolet. Your safety is important especially at this time. Please keep in touch with our service team at 972-389-6700. Stay safe and we look forward to sharing our vehicle knowledge anytime we can be of help. Best Regards, Joe Marchbanks, Service Director

March 30, 2020

The people were very informative and I loved doing business with them. They serve me with kindness and refreshments as I waited making the wait feel less lengthy. More

by Sauntha
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher fitter , Michael Leatherwood
Mar 30, 2020 -

Five Star Chevrolet responded

Hello Sauntha, Thank you for endorsing Five Star Chevrolet. It is important for us to offer you a transparent and comfortable visit. Lloyd and I hope to continue sharing our automotive knowledge and we welcome your technical or care questions at 972-389-6700. Knowing you are fully enjoying your Chevy is our goal! Enjoy, Michael Leatherwood, Customer Relations Manager

Mar 31, 2020 -

Five Star Chevrolet responded

Hello Sauntha, Thank you for endorsing Five Star Chevrolet. It is important for us to offer you a transparent and comfortable visit. Lloyd and I hope to continue sharing our automotive knowledge and we welcome your technical or care questions at 972-389-6700. Knowing you are fully enjoying your Chevy is our goal! Enjoy, Michael Leatherwood, Customer Relations Manager

March 24, 2020

Just had an amazing experience buying a car from Five Star. This place is the real deal....everyone there is courteous and professional! I look forward to my next purchase! More

by Gunny
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Tino Ramos
Mar 25, 2020 -

Five Star Chevrolet responded

Hello Gunny! Everyone at Five Star Chevrolet was happy to help with your new car purchase! Our sales team is available at 972-389-6700 to continue sharing our Chevrolet knowledge. Please let us know when you have questions about your vehicle's features or care schedule. We would love to see you again. Stay safe and healthy! Best Regards, Michael Leatherwood, Customer Relations Manager

March 21, 2020

The experience buying a new truck was awesome! My salesperson Lloyd Facebook and Tino Ramos in Finance did great! And the GM Alan Brown brought it home making sure everything was taken care of. Can’t More

by Seanojohnson
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Herb Lockhart, Tino Ramos
Mar 21, 2020 -

Five Star Chevrolet responded

Hello Seanojohnson! The team at Five Star Chevrolet wants to thank you for your recommendation. It was our pleasure to help you purchase your new truck and we want to continue sharing our expertise. Please let us know if you have questions about its technology or care schedule at 972-389-6700. We are here to continue serving you. Best Regards, Michael Leatherwood, Customer Relations Manager

March 20, 2020

A very professional and comfortable experience with no pressure sales. The sales person was very likable and I will recommend him to anyone looking to buy a car. More

by squair
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua, Tino Ramos
Mar 21, 2020 -

Five Star Chevrolet responded

Congratulations on your new car purchase, squair! Thank you for your recommendation of Tino and the sales team at Five Star Chevrolet. Our goal is to offer you the best of Chevrolet and ask that you give us a call at 972-389-6700 if there are features on your vehicle you would like to review. It will be great to help you again. Best Regards, Michael Leatherwood, Customer Relations Manager

March 19, 2020

The final stop in a tour of dealerships found me the right vehicle and a great group of professionals to do business with, would recommend your business to them. More

by Braun06
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
Mar 19, 2020 -

Five Star Chevrolet responded

Hello Braun06! We are happy you found your way to Five Star Chevrolet! Our team is available to continue answering your questions at 972-389-6700 because it is important to us that you have the best driving experience in your new Chevy. Please stay in touch. Thank you, Michael Leatherwood, Customer Relations Manager

March 17, 2020

Jonathan the service representative was excellent. The repairs were completed in a reasonable time. The loaner car was great. Our vehicle was returned clean and ready to go. Thanks again! More

by Dbh9323
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Mar 17, 2020 -

Five Star Chevrolet responded

Hello Dbh9323, The service team at Five Star Chevrolet appreciates your business and great feedback. Thank you for sharing your experience and if Jonathan or I can help further with the care of your vehicle, we are both available at 972-389-6700. Best Regards, Joe Marchbanks, Service Director

March 12, 2020

To be quite honest. My experience with my sales representative Lloyd Facen and General Manager Alan Brown was hands down the best experience I have ever had when it comes to purchasing a vehicle. M More

by Edgar.gonzalez1109
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Five Star Chevrolet responded

Thank you, Mr. Gonzalez, for taking the time to share your shopping experience at Five Star Chevrolet. Providing an efficient and knowledgeable visit is important to our team and our customers. We hope to continue sharing our automotive expertise and ask that you stay in touch at 972-389-6700. We look forward to working with you again. Best Regards, Michael Leatherwood, Customer Relations Manager

Mar 13, 2020 -

Five Star Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Five Star Chevrolet Carrollton. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day.

March 11, 2020

Great experience purchasing my truck Great costumers service! Thanks to Mr. Jorge A.Ramos, Tino Ramos and Michael E. Leatherwood y’all are a excellent team. More

by LuzGonzalez7167
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
Mar 12, 2020 -

Five Star Chevrolet responded

Congratulations, LuzGonzalez7167, on the purchase of your new truck. It was a pleasure for the sales team at Five Star Chevrolet to help you out. Please stay in touch at 972-389-6700 so we can continue to share our Chevrolet knowledge. Enjoy your new Chevy! Thank you, Michael Leatherwood, Customer Relations Manager

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