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Five Star Chevrolet
Carrollton, TX
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,455 reviews
May 16, 2020
Jeff is always so great as well as everyone in service! Thanks for making my AC cold again! My kids really appreciate it as well! Thanks for making my AC cold again! My kids really appreciate it as well! More
by renwray
May 15, 2020
My wife and I came in on May 9th looking for a truck. From the moment we got there Leo our salesman and Alan Brown were top notch. Great experience all around. They got us into a great truck which we lov From the moment we got there Leo our salesman and Alan Brown were top notch. Great experience all around. They got us into a great truck which we love. Thanks again. You got a customer for life. We would definitely recommend your dealership to anyone. More
by Txtod45
May 14, 2020
Great customer service and Amanda my service writer communicated with me very well. The work was done in a timely manner. I will be back communicated with me very well. The work was done in a timely manner. I will be back More
by Michael.Cantu
Employees Worked With
May 14, 2020
Everything was great Went in for a recall, but it was Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it should Many thanks More
by paulmweideman
May 10, 2020
Julian was awesome to help us.The GM even came in and visited with us. I would highly recommend this dealership to anyone shopping for a vehicle! visited with us. I would highly recommend this dealership to anyone shopping for a vehicle! More
by Winfordduncan1950
Employees Worked With
Julian and Mr. Brown
May 10, 2020
Read about the dealership online and decided to check for myself and the experience was great, Read about the other options available and will be back .. myself and the experience was great, Read about the other options available and will be back .. More
by Robfoster
May 08, 2020
Ended up going elsewhere for a different Chevy Volt but not due to any fault of this team. Prompt, professional responses to all my inquiries and extremely helpful! Just found the perfect car I wanted in not due to any fault of this team. Prompt, professional responses to all my inquiries and extremely helpful! Just found the perfect car I wanted in Virginia at too good a price to pass up. If the Virginia car does not work out will fly to Dallas and gladly work with them to purchase theirs! More
by Capt H
Employees Worked With
Edin Moeses, Dexter Kellough
May 06, 2020
Personal really friendly, good service (oil change), my car was done on a good time (with out appointment) and always in touch with me via text message. car was done on a good time (with out appointment) and always in touch with me via text message. More
by danny
Employees Worked With
May 06, 2020
Well, let’s see. The salesman greeted me quite pleasantly within minutes of my arrival. Offered me cold water and from that point on things just got better. 😁 within minutes of my arrival. Offered me cold water and from that point on things just got better. 😁 More
by Jeffreycmoraski
Employees Worked With
May 04, 2020
Joe Marchbank and his team were extremely courteous, professional,knowledgeable, and friendly. I'll continue to call you my chevy house because of the quality repairs that were done to my 2009 Colora professional,knowledgeable, and friendly. I'll continue to call you my chevy house because of the quality repairs that were done to my 2009 Colorado, and the Great service that I received from Joe Marchbank! Thanks More
by Cfromd
Employees Worked With
Other Employees :
Jeff Mauldin, Jonathan Torres, Humberto Luna, Crystal Wiggings, Karina Najera
