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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

May 27, 2020

Five Star Chevrolet was very responsive to my Tahoe maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace th More

by evezina
Recommend Dealer
Yes
Employees Worked With
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Santos, Jeff Mauldin, Herb Lockhart
May 28, 2020 -

Five Star Chevrolet responded

Thank you, evezina, for choosing the service team at Five Star Chevrolet for the care of your Tahoe. Our goal is to make your travel safe and comfortable. Call us any time you have vehicle concerns at 972-389-6700. We will be more than happy to keep your SUV running well. Take Care, Joe Marchbanks, Service Director

May 27, 2020

Lloyd was amazing! First time every that I enjoyed my buying experience! Start to finish - AMAZINGNESS! Left feeling like I got and amazing deal. Will for sure be back!! More

by CarrieDawnMoore
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
May 28, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, CarrieDawnMoore! As you get familiar with your new vehicle, Lloyd and I would like to invite you back to Five Star Chevrolet to review its features. The goal is to make this your favorite ride! Please stay in touch with us at 972-389-6700. Best Regards, Michael Leatherwood, Customer Relations Manager

May 27, 2020

A+ Experience Stopped at this dealership a few minutes after closing. Was walking the lot just browsing when Michael Leatherwood, Customer Services Manager, stoppe More

by sjmc00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
May 27, 2020 -

Five Star Chevrolet responded

Thank you, sjmc00, for shopping the lot at Five Star Chevrolet and returning to work with our sales team. If Lloyd, James, or I can further assist in making your drive time more enjoyable, we can be reached at 972-389-6700. We are excited to serve your automotive needs. Best Regards, Michael Leatherwood, Customer Relations Manager

May 24, 2020

Very satisfied customer Jeff took care of me and was able to get my transmission mount problem replaced. I was very pleased with the Service. I would recommend. More

by Jedw1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 25, 2020 -

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Jedw1946! Jeff, Bee, and I wish to continue helping with your vehicle's care and we ask that you stay in touch at 972-389-6700. We are happy to share our automotive knowledge to keep you comfortable during your drive. Best Regards, Joe Marchbanks, Service Director

May 23, 2020

Very good experience found the vehicle online went in I was out the door in less than 2 hours Alan Brown was very helpful Jason was remarkable you deliver the car to my wife as a surprise couldn't be more More

by ktoddpuckett
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Yarbro, Tino Ramos
May 25, 2020 -

Five Star Chevrolet responded

Congratulations on the purchase of your new Chevrolet, ktoddpuckett! We were excited to be part of your big surprise. If you or your wife would like to review the vehicle's features or care, please give us a call at 972-389-6700. Thank you for being our customer! Enjoy, Michael Leatherwood, Customer Relations Manager

May 22, 2020

Very easy to communicate with and smooth transaction. They live up to the name. 5 Star !!! Lloyd Facen made it as easy as it gets. More

by crumer
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerri-lynn Charlton, Tino Ramos
May 23, 2020 -

Five Star Chevrolet responded

Congratulations on your vehicle purchase at Five Star Chevrolet, crumer! Lloyd and I want to make sure you fully enjoy your vehicle. So, please reach us at 972-389-6700 when you have technical or care concerns. Thank you for shopping at our dealership. Best Regards, Michael Leatherwood, Customer Relations Manager

May 22, 2020

Five Star Customer Service! Mr. Facen helped us find the right vehicle at the right price for our family. His honest, upfront professionalism and no hassles attitude was easy to More

by RockwallFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
May 23, 2020 -

Five Star Chevrolet responded

Hello RockwallFamily, Your recommendation of Lloyd and Five Star Chevrolet is very much appreciated. Every time you have automotive questions we are here to help. Please let Lloyd or me know how we can assist at 972-389-6700. Thank you for sharing your feedback and we look forward to serving you again. Take Care, Michael Leatherwood, Customer Relations Manager

May 20, 2020

Ed Osmanovic is the BEST Ed worked his tail off to try to get me into a amazing 2019 Chevy Sliverado - sadly - due to my crappy credit score - nothing Five Star could do would More

by Bubba Binks Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Osmanovic
May 21, 2020 -

Five Star Chevrolet responded

Hello Bubba, Thank you for taking the time to write about your experience with Ed and Five Star Chevrolet. We hope to have the opportunity to help you in the future. Please stay in touch with Ed or me at 972-389-6700. When the time is right, it will be great to help you own a Silverado. Best Regards, Michael Leatherwood, Customer Relations Manager

May 19, 2020

Amazing experience! We greatly appreciated working with Lloyd. Also Sales Manager James Cassles. In addition, Michael Leatherwood did a thorough job reviewing the vehicle with our family. Mr. Ramos in More

by Bjcadepeterson
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
May 19, 2020 -

Five Star Chevrolet responded

Thank you, Bjcdepeterson, for recognizing so many staff members at Five Star Chevrolet. It is our pleasure to help a great customer like you. Please contact any one of us at 972-389-6700 when you have questions about the features or care of your new Chevy! Best Regards, Michael Leatherwood, Customer Relations Manager

May 18, 2020

I would like to thanks the to best service, mr Jeff Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . More

by Woin_mul
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Humberto Luna
May 18, 2020 -

Five Star Chevrolet responded

Hello Woin_mul, Thank you for sharing your service experience at Five Star Chevrolet. When Jeff, Humberto, or I can be of further service, please give us a call at 972-389-6700. We want you safe and your vehicle running well. Take care, Joe Marchbanks, Service Director

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