
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Five Star Chevrolet was very responsive to my Tahoe maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace th maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace the tire before I had a tragic accident. This was very important because they knew I was getting ready to travel out of town. I truly appreciate Five Star Chevrolet for going the extra mile! More
Lloyd was amazing! First time every that I enjoyed my buying experience! Start to finish - AMAZINGNESS! Left feeling like I got and amazing deal. Will for sure be back!! buying experience! Start to finish - AMAZINGNESS! Left feeling like I got and amazing deal. Will for sure be back!! More
A+ Experience Stopped at this dealership a few minutes after closing. Was walking the lot just browsing when Michael Leatherwood, Customer Services Manager, stoppe Stopped at this dealership a few minutes after closing. Was walking the lot just browsing when Michael Leatherwood, Customer Services Manager, stopped by as he was leaving to go home. He told us the dealership was closed but feel free to look around and to call him first thing in the morning if we see something we liked. We did just that. He then put us in touch with one of his top salespersons, Lloyd Facen. Lloyd called and got the specifics in what we were in search of. Once he got that information he later sent a personally made video of the exact vehicle we wanted. He told us to come in and he would not stop working for us until we got the deal we wanted. Cheers to Michael, Lloyd, and James Cassels at 5 Star Chevrolet for living up to the company's name. Definitely looking forward to a beautiful relationship. More
Very satisfied customer Jeff took care of me and was able to get my transmission mount problem replaced. I was very pleased with the Service. I would recommend. Jeff took care of me and was able to get my transmission mount problem replaced. I was very pleased with the Service. I would recommend. More
Very good experience found the vehicle online went in I was out the door in less than 2 hours Alan Brown was very helpful Jason was remarkable you deliver the car to my wife as a surprise couldn't be more was out the door in less than 2 hours Alan Brown was very helpful Jason was remarkable you deliver the car to my wife as a surprise couldn't be more happy More
Very easy to communicate with and smooth transaction. They live up to the name. 5 Star !!! Lloyd Facen made it as easy as it gets. They live up to the name. 5 Star !!! Lloyd Facen made it as easy as it gets. More
Five Star Customer Service! Mr. Facen helped us find the right vehicle at the right price for our family. His honest, upfront professionalism and no hassles attitude was easy to Mr. Facen helped us find the right vehicle at the right price for our family. His honest, upfront professionalism and no hassles attitude was easy to work with during what is typically a stressful situation. He made the whole process easy. He really listened to our family's needs and went above and beyond to help us make the right purchase. We highly recommend Mr. Facen. Call him today! More
Ed Osmanovic is the BEST Ed worked his tail off to try to get me into a amazing 2019 Chevy Sliverado - sadly - due to my crappy credit score - nothing Five Star could do would Ed worked his tail off to try to get me into a amazing 2019 Chevy Sliverado - sadly - due to my crappy credit score - nothing Five Star could do would work for my budget / payment plan - NOTHING todo with Five Star - totally bad on my part - but - Ed was SO patient as we exchanged txt's back & forth - we worked with the utmost professionalism & patience - i REALLY appreciated it as I have a medical condition which won't allow me to be active more then 3 or 4 hours before I need to rest - so Ed completely understood - which was extremely welcome as alot of other dealers just want to drag you in then waste 6+ hours of your time whilist you dance over numbers & other frustrating issues - NOT Ed @ Five Star - he was truly amazing & patient - super responsive etc - a complete breath of fresh air - just wish I could have met Ed in person & actually driven home in 2019 Silverado - but - sadly - didn't happen ... BUT - I HIGHLY recommend both Ed & Five Star Chevy if your looking for a great deal & amazing customer service ... More
Amazing experience! We greatly appreciated working with Lloyd. Also Sales Manager James Cassles. In addition, Michael Leatherwood did a thorough job reviewing the vehicle with our family. Mr. Ramos in Lloyd. Also Sales Manager James Cassles. In addition, Michael Leatherwood did a thorough job reviewing the vehicle with our family. Mr. Ramos in Finance was very easy to work with. Had a service appointment to install accessories and they were great to work with. Overall, very satisfied with our purchase. Everyone at Five Star was exceptional to work with! An amazing facility too! So glad to be part of the Five Star family! More
I would like to thanks the to best service, mr Jeff Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . More