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Five Star Chevrolet
Carrollton, TX
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,455 reviews
June 14, 2020
Great customer service and very customer oriented professional and personable. I appreciate the level of service and making me feel like a valued customer. Great! professional and personable. I appreciate the level of service and making me feel like a valued customer. Great! More
by KEN88871
June 13, 2020
Service on $144k miles Tahoe Booking service appointment on line was easy. Amanda provided me excellent service. Waiting area is friendly and comfortable. The time to provide ser Booking service appointment on line was easy. Amanda provided me excellent service. Waiting area is friendly and comfortable. The time to provide service was very good. More
by aguaman
Employees Worked With
June 11, 2020
Five star Chevrolet treated me excellent from Sales to service I have no complaints at all I will definitely be using five star Chevrolet again. service I have no complaints at all I will definitely be using five star Chevrolet again. More
by Kenny.gaul
June 09, 2020
I’ve been to a couple other Chevrolet dealerships in the area and have been overall disappointed. They just didn’t seem to care. The staff at 5 Star was great. They seemed to care and addressed all the prob area and have been overall disappointed. They just didn’t seem to care. The staff at 5 Star was great. They seemed to care and addressed all the problems with the car. More
by Davet425
Employees Worked With
Jeff Mauldin
June 07, 2020
Jorge Ramos is a excellent sales man every time I need a new car I always look for him, he understands what you looking for and he makes you feel welcome. new car I always look for him, he understands what you looking for and he makes you feel welcome. More
by norisochoa
Employees Worked With
June 05, 2020
The folks in the service dept do a great jobGot my The folks in the service dept do a great job Got my Silverado in quickly/diagnosed the issue promptly and got me back in the road in a reasonable amo The folks in the service dept do a great job Got my Silverado in quickly/diagnosed the issue promptly and got me back in the road in a reasonable amount of time More
by buddy_8484taylor
June 05, 2020
Hands down the best Dealership around. 5 star service all the way around. This is my 6th vehicle from them and I will not be shopping anywhere else. the way around. This is my 6th vehicle from them and I will not be shopping anywhere else. More
by kparrish20
June 02, 2020
Super Friendly. They made time for me. The two problems with the car when I stopped by to just look at it were fixed the same day within 5 hours. I bought it that evening. Edo is the man. with the car when I stopped by to just look at it were fixed the same day within 5 hours. I bought it that evening. Edo is the man. More
by JammerSaint
Employees Worked With
Edo, Michael Leatherwood, Tino Ramos
June 01, 2020
Lloyd called us on the phone, worked with my wife and I to find us a number we could work with on the Tahoe we were looking for. Amazing man onthe phone and especially in person!!! Thank you again Lloyd a to find us a number we could work with on the Tahoe we were looking for. Amazing man onthe phone and especially in person!!! Thank you again Lloyd and 5 Star Chevrolet,!!! GOD BLESS YOU ALL!!!!!!!!! More
by x-manlaker
May 28, 2020
The team at Sam Pack five Star Chevrolet were extremely respectful, courteous, polite and knowledgeable. I set up an appointment the night before my service was to be preformed without any trouble. When I respectful, courteous, polite and knowledgeable. I set up an appointment the night before my service was to be preformed without any trouble. When I arrived they were prompt and had me logged in whiteout any delay. The service took less time than advised and everything went well. I would definitely use them again. More
by peteclark1313
Employees Worked With
Humberto Luna
