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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

July 13, 2024

This is the second vehicle I bought from five star Chevrolet and both times have been a good experience. More

by Cmontavon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Five Star Chevrolet responded

Congratulations, Cmontavon, on another purchase at Five Star Chevrolet! Sean, Joe, Lee, and I are here to support your driving journey. Reach out to 972-389-6700 with new vehicle questions! Thank you for your loyalty. Best regards, Alan Brown, General Manager

July 13, 2024

Brian and his team do amazing work and go out of their way for their customers More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Five Star Chevrolet responded

October7175, We are so grateful for your feedback! Your kind words about your recent Five Star Chevrolet service experience mean a lot to us. Brian and our team strive to provide excellent service, and hope to hear from you again at 972-389-6700. Thank you for your endorsement. Best regards, Chris Selbach, Service Director

July 12, 2024

Quality service every time! Brian W’s experience shows in his work and recommendations. Thank you! More

by agmolina97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Five Star Chevrolet responded

Agmolina97, Thank you for taking the time to leave Five Star Chevrolet a 5-star review! We're happy to hear you were satisfied with Brian's advice and your service. We appreciate your business and look forward to hearing from you again at 972-389-6700. Best regards, Chris Selbach, Service Director

July 01, 2024

Lloyd was so helpful. He made the car buying process so easy. He sold, me the perfect truck to surprise my son and explained everything clearly. I will tell everyone I More

by ltf321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Five Star Chevrolet responded

Congratulations, ltf321, on the surprise gift for your son! Thank you for shopping with Lloyd and the Five Star Chevrolet staff. If either of you have questions about your truck, please stop by or call 972-389-6700. We are excited for both of you. Thanks again, Alan Brown, General Manager

July 01, 2024

Lloyd sold me my first car that I bought on my own in 2017. It was a Cruz. I was so happy then that I came back to trade that 2017 Cruz in for a new bigger family car. He has always made sure I was happy More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Five Star Chevrolet responded

Samantha, Thank you for returning to Five Star Chevrolet. On behalf of Lloyd and our team, your loyalty is truly appreciated. Whenever we can offer our vehicle advice, please call 972-389-6700. We are here to help! Enjoy your travels. Best regards, Alan Brown, General Manager

June 30, 2024

Lloyd was very profession and made sure I made the right decision when picking my vehicle. I would recommend Lloyd and Five Star to everyone! More

by Stormysolomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Five Star Chevrolet responded

Stormysolomon, We're thrilled to hear Lloyd made your vehicle purchase at Five Star Chevrolet a positive experience! His dedication to clear communication and efficiency is what sets him apart. Should you have additonal automotive needs, please reach out to 972-389-6700. We look forward to helping you enjoy your Tesla. Best regards, Alan Brown, General Manager

June 20, 2024

Five star Chevrolet was excellent from start to finish. Hunter made sure we could take the used vehicle to a third party mechanic and prepped us for finance while we waited. We got the ok to move forward f More

by Willfill024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Patel
Jun 20, 2024 -

Willfill024 responded

We are so happy with our experience and my wife is loving her new car! We spent over 2 months trying to find the perfect car and we’re so thankful to have found this dealership for new or used cars. Thank you again to all of the friendly people at Five Star Chevrolet, the entire experience was like buying from a family friend!

Jun 22, 2024 -

Five Star Chevrolet responded

Willfill024, We're thrilled to hear you had such a positive experience at Five Star Chevrolet! It's rewarding to know Hunter helped find the perfect car that fit your wife's needs. Thank you for choosing us, and congratulations to your wife on her new car! Thank you, Alan Brown, General Manager

June 18, 2024

they listened to what I wanted in a Silverado and help me find the right vehicle. They were very responsive throughout the process, including helping me find the aftermarket accessories that I wanted. I will More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Five Star Chevrolet responded

Congratulations, Scott, on your Silverado from Five Star Chevrolet. If there is anything else we can do for you, please reach us at 972-389-6700. John and I want to make certain you fully enjoy your new truck. Sincerely, Alan Brown, General Manager

June 18, 2024

Convenient, helpful and easy to use was accurate about when the car would be available. More

by charlessb720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Five Star Chevrolet responded

Charles, Timely and efficient service is the goal at Five Star Chevrolet. We hope you count on us for future care needs. Please stay in touch at 972-389-6700. Safe travels and thank you! Take care, Chris Selbach, Service Director

June 11, 2024

Lloyd help us out and made us feel comfortable. Compared to ever other deal experience we had this felt far more fair, and far less pressure. Will always check Sam pack dealers first due to this ex More

by nicgus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Five Star Chevrolet responded

Nicgus1, Thank you for making your way to Five Star Chevrolet. Lloyd is readily available at 972-389-6700 if you have additional questions. Don't hesitate to let us know how we can help with future auto needs. Best regards, Alan Brown, General Manager

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