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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

November 22, 2020

The two words I would use for this dealership would be friendly and helpful. They made me feel comfortable with the buying process, and helped me find the best vehicle for me. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Nov 23, 2020 -

Five Star Chevrolet responded

Mike, Everyone at Five Star Chevrolet appreciates calling you our customer. Lloyd, Dexter, and I want to hear from you at 972-389-6700 any time you have technical or care questions. Our goal is to make owning your new Chevrolet a memorable experience. Safe travels this holiday season. Thank you, Michael Leatherwood, Community Relations Manager

November 18, 2020

Five star Chevrolet is hands down the best ! Prior to visiting five star I had went to several dealers looking for a vehicle that fit my needs and wants however they all failed.Mr.Facen created an experi More

by Tony screen
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Tony! It is great to hear you enjoyed working with Lloyd and you got the deal you were looking for. Anytime we can share our Chevy advice to make your drive more comfortable, please reach out to us at 972-389-6700. We are here to help in any way we can. Thank you for sharing your experience. Best Regards, Michael Leatherwood, Community Relations Manager

November 18, 2020

I had a wonderful experience with Five Star Chevrolet. I bought a used 2019 Corvette Grand Sport. The thing was, I did it from over 400 miles away in northeast Kansas. I was very meticulous about what I w More

by J Nelson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolan, Regina Harrell, Jomar Montsanto
Nov 18, 2020 -

Five Star Chevrolet responded

Hello J Nelson! We love hearing you found our purchase process a smooth transaction. Thank you for recognizing the sales team at Five Star Chevrolet and we hope to continue helping you long distance. If you find you have additional questions, please let us know at 972-389-6700. We will do all we can virtually to help you enjoy your drive time. Safe Travels, Michael Leatherwood, Community Relations Manager

November 10, 2020

What an awesome experience! I was completely informed every step of the way and couldn’t have asked for a better experience..5 stars all the way! More

by Torydean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Five Star Chevrolet responded

Thank you, Torydean, for rating our services and communication at Five Star Chevrolet. Any time we can share our automotive advice, please do not hesitate to call us at 972-389-6700. We want to help in any way we can. Safe Travels, Joe Marchbanks, Service Director

Nov 15, 2020 -

Five Star Chevrolet responded

Thank you, Torydean, for rating our services and communication at Five Star Chevrolet. Any time we can share our automotive advice, please do not hesitate to call us at 972-389-6700. We want to help in any way we can. Safe Travels, Joe Marchbanks, Service Director

November 02, 2020

Had a fantastic customer experience at the Five Star dealership. The place is vibrant and clean. My salesperson Lloyd Facen was great. I would definitely recommend Five Star. More

by Mama J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Five Star Chevrolet responded

Thank you, Mama J, for recommending Lloyd and Five Star Chevrolet. When you have vehicle questions, we want to hear from you at 972-389-6700. You are a valued customer and we look forward to helping you again. Best Regards, Michael Leatherwood, Customer Relations Manager

November 02, 2020

They did an awesome job on my vehicle . Found the issue really quick and was honest the whole time . Will visit again to get more work done . More

by Burdenellishia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Nov 03, 2020 -

Five Star Chevrolet responded

Burdenellishia, Your complete satisfaction is always the goal at Five Star Chevrolet. Thank you for acknowledging Humberto and his efforts to care for you and your vehicle. Anytime you have questions, please give us a call at 972-389-6700. We appreciate you, Joe Marchbanks, Service Director

November 01, 2020

The sales department had excellent customer service. Outstanding job! Big ups to Edo. It felt like home as soon as I arrived to look at the vehicle. Thanks More

by Erica Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Edo Osmanovic
Nov 01, 2020 -

Five Star Chevrolet responded

Thank you, Erica, for shopping at Five Star Chevrolet! Edo and I were happy to help you out. Please do not hesitate to give us a call at 972-389-6700. We will do all we can to help you fully enjoy your travels. Take Care, Michael Leatherwood, Customer Relations Manager

November 01, 2020

Friendly staff, worked to get me the best possible deal, Cecilio did a great job start to finish. Lee did a great job with the financing. More

by cdykyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, Michael Leatherwood, Cecilio Santos
Nov 01, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, cdykyj! Cecilio and I want to make this a great driving experience. Please call either of us at 972-389-6700. We are here to help in any way we can. Thank you, Michael Leatherwood, Customer Relations Manager

November 01, 2020

Bought 2 cars and they made the experience so easy! They answered every question and made sure that we were comfortable with every part of the car buying process. We will be back to 5 Star to buy any futur More

by micmldn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Five Star Chevrolet responded

Micmldn, It was great to help you with your purchases at Five Star Chevrolet! Thank you for your recommendation and please let Lloyd or me know if there are features on either vehicle you would like to revisit. We appreciate the chance to work with you. Best Regards, Michael Leatherwood, Customer Relations Manager

October 29, 2020

Great dealership friendly environment Lloyd got with us right away and got us the vehicle we wanted without going over out budget. I recommend him to anyone looking to buy a vehicle he's honest and doesn' More

by Mattwebb_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Five Star Chevrolet responded

Thank you, Mattwebb_jr, for recommending Lloyd and Five Star Chevrolet. We are excited to help you completely enjoy your new Chevy. Please reach out to Lloyd or me at 972-389-6700 anytime we can help you with the features or care of your new ride. Again, thank you for shopping with us. Take Care, Michael Leatherwood, Customer Relations Manager

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