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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

January 30, 2021

Great service! I will recommend to friends! From start to finish this is the best experience I have ever had from a dealership. Much appreciated! More

by donpendleymusic72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Five Star Chevrolet responded

Thank you, donpendleymusic72, for rating Amanda and your service at Five Star Chevrolet. We look forward to continuing to help with the care of your vehicle and we welcome any additional questions at 972-389-6700. Please stay safe and in touch. Take Care, Joe Marchbanks, Service Director

January 30, 2021

Lloyd is the best! He was friendly and professional. He meet us early in the day and in the rain. We had a great time talking “non car” topics as well. We will definitely go back for help on our next car f More

by Morgan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Five Star Chevrolet responded

Hello Morgan! Lloyd is one of the best at Five Star Chevrolet. Thank you for recognizing his commitment to our customers! When we can help with future vehicle needs, please reach Lloyd or me at 972-389-6700. We will look forward to seeing you again. Best Regards, Michael Leatherwood, Community Relations Manager

January 30, 2021

Lloyd was great. He was waiting for us when we arrived and we knocked out the purchase in no time flat. This was the quickest and easiest car purchase of all time! More

by saltomuyalto
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Five Star Chevrolet responded

Hello! Lloyd and everyone at Five Star Chevrolet really appreciates your feedback and review. To help you fully enjoy your new Chevy, we want to hear from you at 972-389-6700 any time you have technical or care questions. Thank you for being our customer and please stay in touch. Best Regards, Michael Leatherwood, Community Relations Manager

January 28, 2021

Glad they washed my truck, last service I had they didn’t. My service Rep was Great. Explained everything to me so I knew what was going on with my vehicle. More

by dej9746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Five Star Chevrolet responded

dej9746, We value you and your business, so we truly apologize for the lack of a car wash during your previous visit. Your complete satisfaction is very important. Amanda and I are glad you returned and we hope to hear from you again at 972-389-6700. Thank you for rating your most recent visit to Five Star Chevrolet. Sincerely, Joe Marchbanks, Service Director

January 27, 2021

Very helpful and made the out of country purchase straight forward. Kept me updated and answered any questions I had. Edo if you read this Lee Nolan was absolutely terrible to work with. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Edo Osmanovic
Jan 27, 2021 -

Five Star Chevrolet responded

Thank you, Robert, for your candid feedback. Edo and I want to continue to share our vehicle knowledge so that you are completely comfortable with your purchase. Please reach out to us at 972-389-6700. We hope to have the opportunity to work with you again. Sincerely, Michael Leatherwood, Community Relations Manager

January 24, 2021

Only go here if you’re looking for people to be honest, up-front, and straightforward with you. If you’re looking for game players and scammers go elsewhere. Big shoutout to Joe who didn’t play games with More

by bbouras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Jerri-lynn Charlton
Jan 25, 2021 -

Five Star Chevrolet responded

Bbouras, Our goal is to offer you transparency every time you visit Five Star Chevrolet. Thank you for your great feedback and we really appreciate the recommendation. Our sales and service staff look forward to helping you again, so please stay in touch at 972-389-6700. Take Care, Michael Leatherwood, Community Relations Manager

January 24, 2021

Excellent sales and service! It was the easiest auto purchase I’ve ever made. 5 Star Chevrolet will be getting more of my business in the future! More

by Scott Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian Equihua
Jan 25, 2021 -

Five Star Chevrolet responded

Thank you, Mr. Johnson, for sharing your shopping experience at Five Star Chevrolet! Every time you visit, we will strive to provide great customer and vehicle care. When we can share our Chevy knowledge, we want to hear from you at 972-389-6700. Enjoy your new vehicle and please stay in touch. Best Regards, Michael Leatherwood, Community Relations Manager

January 19, 2021

Thanks Five Star! Always polite, informative, and quick. Been coming here close to 5 years and never a disappointing moment. If you haven’t been there, it’s my personal recommendation to give them a try. More

by Ctwhite41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Jonathan Torres, Karina Najera
Jan 20, 2021 -

Five Star Chevrolet responded

Thank you, Ctwhite41, for your loyalty to Five Star Chevrolet! Our service team is grateful for the opportunity to help care for your vehicle. We look forward to hearing from you at 972-389-6700 any time we can offer our maintenance or repair knowledge. Please stay in touch. Thanks again, Joe Marchbanks, Service Director

January 18, 2021

Muchas gracias por la ayuda y poder agarrra la camioneta que queria y todos se portaron muy bien para aser lo posible en poder sacar la camioneta More

by Jfhv1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Five Star Chevrolet responded

Hola, Jfhv1992: El personal de Five Star Chevrolet realmente aprecia la oportunidad de trabajar con usted. Háganos saber cuándo podemos ayudar con las necesidades futuras de vehículos al 972-389-6700. Esperamos verte de nuevo. Gracias, Michael Leatherwood, Gerente de relaciones con la comunidad

January 15, 2021

Great service. Friendly staff easy to work with.I would recommend them to anyone looking for a quality car at a quality price. Will return for our next car More

by Petem2164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Jan 16, 2021 -

Five Star Chevrolet responded

Petem2164, It is great to receive your recommendation and high rating of your shopping experience at Five Star Chevrolet. We want to continue to be your first call when you have vehicle needs at 972-389-6700. We will do our best to accommodate all of your concerns. Thank you, Michael Leatherwood, Community Relations Manager

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