Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,386 reviews
August 17, 2024
The service was quickly and JR and Jacob was awesome, I will continue to bring my car for service at 5 star Chevy will continue to bring my car for service at 5 star Chevy More
by sanka.phagu
Employees Worked With
August 14, 2024
Five Star has the inventory and upfront pricing to find your new Chevy! Great experience Lloyd Facen was very knowledgeable and helpful with the entire process. your new Chevy! Great experience Lloyd Facen was very knowledgeable and helpful with the entire process. More
by DS
Employees Worked With
August 11, 2024
This car lot is great very kind n knowledgeable we love Lloyd he’s honest n kind will see him again one day Lloyd he’s honest n kind will see him again one day More
by Barbara laye
August 10, 2024
Absolute great help when I was a used vehicle from them. Truck was keep clean Truck was keep clean More
by casoncraig12
Employees Worked With
August 08, 2024
An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. More
by 1mssymoss
August 07, 2024
Lloyd Facen is the man! Straightforward and no bull crap! Great salesman! I would highly recommend doing business with him. Straightforward and no bull crap! Great salesman! I would highly recommend doing business with him. More
by dakotamonroe2
Employees Worked With
August 07, 2024
Lloyd was phenomenal. When I walked into the dealership at 10am he had already had 3 customers but still took the time to greet me since I had read his reviews and asked f When I walked into the dealership at 10am he had already had 3 customers but still took the time to greet me since I had read his reviews and asked for him by name. He gave me attention and answered my questions even though he had other people to help as well. When it came time to test drive and eventually buy the vehicle, he made the process very straightforward and simple. He didn’t seem bothered by negotiations, just matter of fact. He listened to all of our wants and needs and helped make them all happen!! He even included our kids in the process by making them comfortable. 20/10 recommend Lloyd as your guy!!! He is over the top in communication throughout a multi-day process (since I came when I was in a time crunch) and accommodated my work schedule. He’s FANTASTIC!! (Giovanni and Lee were excellent too!!! Made the deal quick and painless.) More
by Emily86
August 06, 2024
Lloyd was very nice! He made buying my first car such an easy process. He really worked with me and my family. Not only was he accommodating, he made us feel very welcome He made buying my first car such an easy process. He really worked with me and my family. Not only was he accommodating, he made us feel very welcomed. Thank you!! More
by Sana H.
Employees Worked With
August 05, 2024
Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet respectful place I will continue to come here to friendly Chevrolet More
by joereyes127
Employees Worked With
Other Employees :
Alex Martinez
August 05, 2024
Took my vehicle in to get maintenanced and Brian and Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 More
by Lenovoflores1
