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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

January 22, 2022

Amanda always does a great job of getting my car in and out as quickly as possible. More

by KS Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Five Star Chevrolet responded

Thank you, KS, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We will continue to do our best to provide timely service when you visit again. Let us know when you need our vehicle advice at 972-389-67000. We will be ready to assist you. Best Regards, Chris Selbach, Service Director

January 22, 2022

Lloyd was excellent!!!..He really help us get the vehicle we wanted. Best experience at a dealership ever. Thanks!! More

by festes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Coffman
Jan 22, 2022 -

Five Star Chevrolet responded

Congratulations festes13 on your new vehicle from Five Star Chevrolet. Any time Lloyd or I can offer our vehicle knowledge, reach us at 972-389-6700. We want to make this your best driving experience. Thank you, Ron Daly, Customer Relations Manager

January 20, 2022

Excellent and fast service preformed by a courteous and knowledgeable employee, Corbin Beck. Thank you More

by susan.beck6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Jan 21, 2022 -

Five Star Chevrolet responded

Thank you, Susan, for taking a moment to rate your Five Star Chevrolet service visit. Keeping our customers knowledgeable about their vehicles is important. So, don't hesitate to reach Corbin or me at 972-389-6700. We are here to serve. Best Regards, Chris Selbach, Service Director

January 19, 2022

Service rep, Brian, caught engine noise (idler pulley) when he brought truck from service dept. His actions led to warranty fix immediately. More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
Jan 20, 2022 -

Five Star Chevrolet responded

Hello Big Daddy, Sending you home in a fully repaired truck will always be the focus at Five Star Chevrolet. Thanks for recognizing Brian and Leo. We are here at 972-389-6700 whenever you need us. Best Regards, Chris Selbach, Service Director

January 17, 2022

Fast service and staff is always really nice. Follow up video of work performed on my vehicle is great! More

by amolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Five Star Chevrolet responded

Hello amolina, It is great to know you find our Five Star Chevrolet service processes helpful. Please stay in touch with Amanda or me at 972-389-6700. We want to help with all of your vehicle concerns. Thank you, Chris Selbach, Service Director

January 17, 2022

Dexter is the most honest salesman I have ever had the pleasure of working with. He truly went above and beyond to help me purchase a truck as a retirement gift for my husband! Thank you Dexter for everyt More

by jamie.nowotny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Jimmy Patel
Jan 18, 2022 -

Five Star Chevrolet responded

Jamie.nowotny, Congratulations on your husband's retirement and his gift of a new truck from Five Star Chevrolet. Dexter and our sales team want to welcome you both back any time you have technical or care questions. Call us at 972-389-6700. We want retirement and your Chevy to be awesome. Thank you, Ron Daly, Customer Relations Manager

January 17, 2022

This was a very pleasant experience. Jomar was very helpful and made the entire process quick and easy. More

by fhuntsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jomar Montsanto
Jan 18, 2022 -

Five Star Chevrolet responded

Hello fhuntsman, Thank you for sharing your shopping experience with Jomar at Five Star Chevrolet. Our goal is to help you fully enjoy your new vehicle, so please stay in touch at 972-389-6700. We want to hear from you every time you have auto questions. Best Regards, Ron Daly, Customer Relations Manager

January 15, 2022

Our experience was excellent and all the employees were helpful. This was our 2nd vehicle we have purchased and will gladly send family and friends. More

by csgoetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Coffman
Jan 17, 2022 -

Five Star Chevrolet responded

Hello csgoetz, Thank you for returning to Five Star Chevrolet for another vehicle. We are grateful to have the chance to be your auto dealer and we look forward to hearing from you every time you have questions at 972-389-6700. Safe travels and please stay in touch, Ron Daly, Customer Relations Manager

January 15, 2022

Lloyd is outstanding! Very upbeat and Professional. I was not sure I could afford a new truck but he made it happen. Highly recommend him. More

by Jmikepartain45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Five Star Chevrolet responded

Thank you, Jmikepartain45! On behalf of Lloyd and the Five Star Chevrolet sales team, we appreciate your recommendation and great comments. Please stop by or give us a call at 972-389-6700 every time you have vehicle questions. We want to make owning your new Chevrolet the best experience. Take Care, Ron Daly, Customer Relations Manager

January 13, 2022

They worked with me every step of the way, and were very understanding with my needs! I love getting my car serviced here! More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 14, 2022 -

Five Star Chevrolet responded

Thank you for continuing to choose Five Star Chevrolet, SharM. Your complete satisfaction will always be the focus. Reach us again at 972-389-6700 when you have vehicle care concerns. We are here to help in any way we can. Take Care, Chris Selbach, Service Director

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