Five Star Chevrolet

For starters, I went home with a vehicle and that says a lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I wanted to pull out my hair! I had specific features that I wanted in my next vehicle that seemed obtainable to me but a nightmare to find. During my search, I went to over 20 dealerships; you won’t believe the things I went through. Vehicles with mechanical issues, dishonest salespeople, dealerships over an hour away, and much, much more. On March 3, 2022 at 6:30PM, I found my dream vehicle online. I was an hour away and made it to the dealership at 7:30PM. Lloyd F. was my salesperson. He stayed past 9PM and the dealership closed at 8PM. He made sure I test drove the vehicle, went over the Carfax, and signed all necessary paperwork. I still didn’t leave home with the vehicle (for other reasons of my own). The next morning, Mr. Facen gave me a call to check on things. He assured me that everything was going to be okay. He connected me with the financing department and the rest was history. Mr. Facen was positive and never once pushy, rude, or fast talking. Instead, he was funny, patient, knowledgeable and pleasant. Take it from me, Mr. Facen was/is by far, the best and he made this exhausting journey peaceful. I left the dealership with a smile and I’m still smiling. The next day Mr. Facen called me to check on things and they are still going well. Thank you so much Mr. Facen. More

Jomar montsanto was extremely helpful and kind great attitude made are experience buying very easy attitude made are experience buying very easy More

Very competent and fair considering the current environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. More

All of them where very welcoming and helpful on everything my family needed. I Will definetly recommend it to someone. everything my family needed. I Will definetly recommend it to someone. More

Great experience and service. on my warranty work. Good communication and service. Thank you Amanda and service staff! on my warranty work. Good communication and service. Thank you Amanda and service staff! More

Got a great deal with George Diaz. Worked with financing, also good. Whole experience was great Worked with financing, also good. Whole experience was great More

Everybody was great and very professional I found a truck that I truly wanted for my business. I can’t recommend Sam Pack Chev any higher than 5 stars. truck that I truly wanted for my business. I can’t recommend Sam Pack Chev any higher than 5 stars. More

They were very helpful with everything. They also helped me with my GM rewards points. Got my jumper box I wanted. They also helped me with my GM rewards points. Got my jumper box I wanted. More

Great dealership would strongly suggest anyone in the market for a car or truck to visit this dealership and ask for George market for a car or truck to visit this dealership and ask for George More

Manny was phenomenal. He kept me updated throughout the process. I will definitely recommend y'all to my friends and family just because of his professionalism and the out He kept me updated throughout the process. I will definitely recommend y'all to my friends and family just because of his professionalism and the outstanding job you all did over all. Thank you all for all the hard work!!! More