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Five Star Chevrolet
Carrollton, TX
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,455 reviews
May 09, 2022
This dealership provided excellent work and excellent customer service. Definitely will return for my vehicle needs customer service. Definitely will return for my vehicle needs More
by Ketabell32
Employees Worked With
May 08, 2022
The customer Service was on point. My track was service probably. Was returned to me as promise 👍👍 My track was service probably. Was returned to me as promise 👍👍 More
by Lenovoflores1
May 05, 2022
Loving the new staff,took care of me really good and kept me updated constantly me updated constantly More
by Mgutierrez7244
Employees Worked With
May 04, 2022
Lloyd was great to work with and gave me one of the best customer service experience I have ever had in purchasing a car. customer service experience I have ever had in purchasing a car. More
by BThomas4653
April 30, 2022
Wow the best customer service and I love the waiting room But when their coffee machine is the best with some Oreo cookies But when their coffee machine is the best with some Oreo cookies More
by carlos
Employees Worked With
April 30, 2022
Lloyd is an absolute professional! Very helpful taking care of our requests, and making the experience special for our family. Thank you Lloyd! Look forward to the next one! Very helpful taking care of our requests, and making the experience special for our family. Thank you Lloyd! Look forward to the next one! More
by ChaseBrowningBaylor
Employees Worked With
Other Employees :
Matt Hewison was awesome too!
April 29, 2022
My truck buying experience was easy, smooth and extremely professional. He was knowledgeable and treated me with respect, he made an impact on my decision to purchase a truck. professional. He was knowledgeable and treated me with respect, he made an impact on my decision to purchase a truck. More
by design817
Employees Worked With
April 28, 2022
Thank you Dexter for your professionalism and helping me find the exact vehicle that we were looking for at the right price. We are excited about our 2021 Tahoe! I was sold on you from our very first contac find the exact vehicle that we were looking for at the right price. We are excited about our 2021 Tahoe! I was sold on you from our very first contact and your exceptional follow up. From the management down to the rest of the team the friendliness and service was exceptional. Thanks again! More
by Ken D.
April 27, 2022
The staff is very friendly and approachable. I had my 33 year old Oldsmobile Delta 88 in for service and they addressed all of my concerns. I feel like the service techs showed genuine care fo I had my 33 year old Oldsmobile Delta 88 in for service and they addressed all of my concerns. I feel like the service techs showed genuine care for the customer. More
by Fburkle
Employees Worked With
Manny Galan
