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Five Star Chevrolet

Carrollton, TX

4.9
1,454 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,454 reviews

August 04, 2022

I was treated with respect and they worked on my vehicle promptly. The price was fair and no unexpected charges were incurred. There were complementary snacks and drinks while I waited in the comfortable lo More

by W84denise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Aug 04, 2022 -

Five Star Chevrolet responded

We are very happy to have provided you with such a positive experience at Five Star Chevrolet, W84denise! If you have any further questions, please give us a call at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

August 04, 2022

Awesome dealership. With an amazing staff. Feels like we are family. Will continue to come to this dealership More

by Nery Umana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Five Star Chevrolet responded

Nery, We appreciate you for taking the time to give Five Star Chevrolet such an excellent star rating. It helps us to know that we are meeting the needs of our customers. Congratulations on your new vehicle and please don't hesitate to contact us at 972-389-6700 any time. Thank you, Alan Brown, General Manager

August 01, 2022

People very professional. Everything was explained to me and work done quickly. They were ready to start work as soon as I arrived. More

by Robertlhutton 2018 Traverse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Five Star Chevrolet responded

Congratulations, Robert, on your Five Star Chevrolet purchase. Lloyd and our staff continue to be available at 972-389-6700. Don't hesitate to stop by or call us if you would like to revisit the features on your new vehicle. Thank you for your endorsement and business. Sincerely, Alan Brown, General Manager

July 31, 2022

He was extremely professional, helpful, trustworthy, responsive, timely, very knowledgeable, very kind, friendly and empathic. More

by jen.col.arn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Aug 01, 2022 -

Five Star Chevrolet responded

Congratulations, jen.col.arn, on your car purchase at Five Star Chevrolet. Thank you for the great words endorsing Yulian. Don't hesitate to call 972-389-6700 when you have future vehicle needs. Best Regards, Alan Brown, General Manager

July 30, 2022

Yulian was excellent in his communication and giving the details that clearly shows how good people this particular dealership has More

by anandthaduri
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian Equihua
Aug 01, 2022 -

Five Star Chevrolet responded

Anandthaduri, Congratulations on your vehicle from Five Star Chevrolet. Yulian is very customer-centered and continues to be available for you at 972-389-6700. Keeping you knowledgeable about your Chevy is our next goal. Thank you for your business and review, Alan Brown, General Manager

July 28, 2022

The location was clean, staff was courteous, and I was treated like I was the only customer they had. More

by Tholbert08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Jul 28, 2022 -

Five Star Chevrolet responded

Thank you, Tholbert08, for sharing your Five Star Chevrolet shopping experience. Yulian and our staff want to continue sharing vehicle knowledge to help you fully enjoy your new Chevy. Reach us any time at 972-389-6700. We are here to offer our advice whenever you need it. Best Regards, Alan Brown, General Manager

July 27, 2022

One of the most easiest and simplified experiences I’ve ever had at a car dealership. From walking in the door being greeted by 2-3 employees, to speaking with Lloyd, all the the way to the financing proce More

by gartkris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Five Star Chevrolet responded

Congrats, gartkris, on your Volkswagen purchase at Five Star Chevrolet. Customer care continues, so don't hesitate to reach Lloyd and our team at 972-389-6700 with questions about your car. We are here to help you fully enjoy your vehicle. Thank you for your review and business. Best Regards, Alan Brown, General Manager

July 27, 2022

This was by far the best car dealership experience I’ve had. I was in and out in less than an hour and there was no painful haggling. I felt that I was treated fairly and with respect, which is really hard More

by BreByrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Jul 28, 2022 -

Five Star Chevrolet responded

Congratulations on your car purchase at Five Star Chevrolet, BreByrd! Your recommendation means a lot to our staff and we look forward to hearing from you in the future at 972-389-6700. Enjoy your ride and please don't hesitate to call with questions. Best Regards, Alan Brown, General Manager

July 25, 2022

Just wanted to give a huge personal thank you to Yulian Equihua and Angela Quinteros. I had an excellent experience selling my car to this company. Yulian was pleasant and so helpful and explained everyth More

by K. Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua, Angela Quinteros
Jul 26, 2022 -

Five Star Chevrolet responded

Thank you for the opportunity to make a deal with you, K. Patel. We hope to hear from you again. Reach us any time at 972-389-6700. We appreciated the chance to work with you. Sincerely, Alan Brown, General Manager

July 23, 2022

Yulian was great to work with! He made the process so quick and easy. Was in and out of the dealership in an hour and Yulian made an irrefutable offer! More than happy to work with More

by Malika V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Jul 24, 2022 -

Five Star Chevrolet responded

Malika, Thank you for recognizing Yulian and Five Star Chevrolet. When you have questions about your Toyota, we invite you to stop by or call us at 972-389-6700. Your complete satisfaction with your purchase continues to be our goal. Best Regards, Alan Brown, General Manager

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