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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

August 15, 2022

The whole team in every department was excellent. They walked me through and reiterated on what i wanted and was very knowledgeable and patient with the entire process. It's been 10 years since my la More

by J2Lamar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian Equihua, Chad Coffman
Aug 15, 2022 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, J2Lamar! We are excited you shopped with us and we want to make owning your new Chevrolet the best experience. To help you enjoy your vehicle's technology, stop by or call us any time at 972-389-6700. We are here for you and we want to help you fully appreciate your ride. Thank you for your review and business, Alan Brown, General Manager

August 13, 2022

Five Star Chevrolet definitely upheld their namesake! ! This buying process has been 5star worthy. As an out of state buyer they helped make buying a new car simple. After getting the runaround from other More

by WendyDunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Emmy Nicholson
Aug 14, 2022 -

Five Star Chevrolet responded

Wendy, It was so awesome to have you shop at Five Star Chevrolet! Thank you for finding your way to our dealership and please stay in touch at 972-389-6700. We will do all we can to help you enjoy your new Chevy. Best Regards, Alan Brown, General Manager

August 12, 2022

Dexter was professional, patience and awesome. He treated us with respect, dignity and honor. He made sure we found the vehicle we wanted and made sure we left happy. When I purchase my next vehic More

by KWAYLONCROWDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Aug 12, 2022 -

Five Star Chevrolet responded

Thanks for taking the time to share your Five Star Chevrolet experience, Kwaylon! We are happy to hear Dexter was a great help and you drove away happy in a new Chevy. We continue to be here for you. Stop by or give us a call at 972-389-3600 any time. Take care, Alan Brown, General Manager

August 12, 2022

Courteous and knew the products well. Listened to our needs and concerns and made the deal right for us. More

by clenoir1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Five Star Chevrolet responded

Clenoir1, Thank you for your Five Star Chevrolet shopping experience feedback. Communication and listening skills are a must. Lloyd and our staff welcome the opportunity to answer additional questions about your Ford. Give us a call at 972-389-6700 every time you need our advice. We are here for you. Take Care, Alan Brown, General Manager

August 11, 2022

Seamless experience. Sold my vehicle and it was paid off in a week and a half. Definitely would recommend this dealer.. More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Aug 12, 2022 -

Five Star Chevrolet responded

Congratulations on the purchase of your Lexus at Five Star Chevrolet, Shay. It is great to hear your shopping experience went well. When Yulian or I can address future vehicle concerns, please reach us at 972-389-6700. Thank you for taking the time to rate your visit. Take Care, Alan Brown, General Manager

Aug 12, 2022 -

Shay responded

I didn’t make a purchase i sold my vehicle

August 11, 2022

Best wishes for Franko Santana… a great sales young man, with a great future… with love More

by nandosantana2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Five Star Chevrolet responded

Thank you for recognizing Franko and Five Star Chevrolet, nandosantana2002! We are excited to help you enjoy your new Chevrolet. Stop by or give us a call at 972-389-6700 whenever you need our vehicle advice. We are here for you! Thanks again, Alan Brown, General Manager

August 08, 2022

Thanks for your excellent service… Franko Santana was excellent salesman … wish him best future… love him More

by Desanrisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sarinana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerri-lynn Charlton, Misty Asman
Aug 09, 2022 -

Five Star Chevrolet responded

Desanrisco, It is great to hear you found working with Franko and the Five Star Chevrolet staff efficient. Thank you for shopping at our dealership and please don't hesitate to call again at 972-389-6700. We are here to help you fully enjoy your new vehicle. Sincerely, Alan Brown, General Manager

Aug 13, 2022 -

Desanrisco responded

Gracias al mejor franko y sus compañeros

August 08, 2022

They got my Tahoe in and out in the time I needed. The work they did, I could barely do it myself for that price! The lube tech lost one of my wheel center caps but my advisor Amanda has worked to re More

by GolfHack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Five Star Chevrolet responded

Thank you, GolfHack, for endorsing the Five Star Chevrolet service department. Your 5-star rating and recognition for Amanda are appreciated. We look forward to scheduling another appointment for you at 972-389-6700. Best Regards, Chris Selbach, Service Director

August 08, 2022

My entire experience was very easy and straight forward. From Darryl introducing himself & my vehicle via email to Lloyd going over my purchase, as a first time buyer, I felt confident in buying my vehicle More

by bianespa2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Kelly
Aug 08, 2022 -

Five Star Chevrolet responded

Congratulations, Bianespa2! As a first-time car buyer, we are excited to welcome you to Five Star Chevrolet. Helping you fully enjoy your vehicle is the next goal. Stop by or reach us at 972-389-6700 when you have technical or care advice. We are here to help in any way we can. Thank you, Alan Brown, General Manager

August 06, 2022

Dexter exceeded my expectations. Beginning with responding to my inquiry to test driving and finalizing the sale. Overall he was great to work with. He was very knowledgeable about m More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Aug 07, 2022 -

Five Star Chevrolet responded

John, On behalf of Dexter and the entire Five Star Chevrolet team, thank you for shopping at our dealership. Customer satisfaction is still the goal. So, don't hesitate to stop by or call 972-389-6700 when you have questions. We look forward to helping you again. Thanks again, Alan Brown, General Manager

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