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Five Star Chevrolet

Carrollton, TX

4.9
1,418 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,418 reviews

November 12, 2024

Para mi es una buena agencia, te atienden muy bien y el personal amable , desde que empese a llevar mi troka con ellos me gustó el servicio More

by Luciosot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Nov 14, 2024 -

Five Star Chevrolet responded

Gracias, Luciosot, por elegir Five Star Chevrolet para el cuidado de tu camioneta. Entre visita, llámenos al 972-389-6700 si necesita nuestro asesoramiento. Queremos que esté informado sobre su vehículo. Buen viaje, Chris Selbach, director de servicio

November 10, 2024

Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

November 08, 2024

Great Costumer service! !! I brought my car for a recall on my car, I got there around 4-5 pm and they gave me a next day appointment got there at my appointment time and wi More

by AtlasCatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Five Star Chevrolet responded

Thank you, AtlasCatx, for choosing the Five Star Chevrolet service team! Bryce and our techs welcome additional vehicle questions at 972-389-6700. We are here to share our advice and expertise! Take care, Chris Selbach, Service Director

November 08, 2024

I found Sam pack's five Star Chevrolet by receiving an email from cars.com featuring a 2022 F350 Super Duty DRW diesel truck that I've been looking for for some time now. I answered the email requesting i More

by Dave.Barone1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hewison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Five Star Chevrolet responded

Congratulations, Dave, on your F350! We appreciate that you shopped with Lloyd and Matt at Five Star Chevrolet. Although, you are miles away, we welcome your truck questions at 972-389-6700. We hope you enjoy your travels. Thank you, Alan Brown, General Manager

November 05, 2024

Finance was fast and easy. They worked as a team and saved me money on my extended warranty. More

by Beerogre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hewison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Five Star Chevrolet responded

Congratulations, Beerogre, on your new vehicle. We appreciate your endorsement of Five Star Chevrolet and our staff. Should you need our automotive advice, call 972-389-6700. We are here for you! Thank you, Alan Brown, General Manager

November 05, 2024

Lloyd has helped me multiple times to find the perfect vehicle. He will always be my favorite individual to work with at Sam Pack Chevrolet. More

by cjkjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Five Star Chevrolet responded

Cjkjax, Your loyalty to Lloyd and Five Star Chevrolet does not go unnoticed. Thank you for being one of our valued customers. We look forward to helping you to enjoy your new ride. Stop or call 972-389-6700 any time. Best regards, Alan Brown, General Manager

October 31, 2024

This is the best dealership I have ever had the pleasure of working with in my life More

by debbiet013188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nunez
Nov 01, 2024 -

Five Star Chevrolet responded

Debbiet013188, Thanks for choosing Five Star Chevrolet. We're so glad you're happy with our service team. We're here for you if you need anything. Reach out to 972-389-6700 for advice any time. Best regards, Chris Selbach, Service Director

October 28, 2024

Lloyd is the best! Out of all the dealerships we visited, he by far had the best customer service. I previously met him back in May and knew I needed to come back. He t More

by sydneyogaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Five Star Chevrolet responded

Congratulations, sydneyogaga, on your vehicle found at Five Star Chevrolet. Thank you for staying in touch with Lloyd. Continue to reach him at 972-389-6700. We want you and your mom to fully enjoy your car. Take care, Alan Brown, General Manager

October 28, 2024

Lloyd is genuinely wonderful! My family and I have been coming to Five Star for over 10 years, and it warms my heart to see how he has helped my three grown children and other fam More

by jimenez_maria4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Five Star Chevrolet responded

Maria, We sincerely appreciate your continued loyalty to Lloyd and Five Star Chevrolet. It’s a privilege to have you and your family as valued members of our dealership family. We look forward to serving you again. Please don’t hesitate to contact us at 972-389-6700. Best regards, Alan Brown, General Manager

October 27, 2024

Our salesman, the finance representative, the sales manager, and the finance manager all worked diligently with us to make sure our family was taken care of. We have now purchased 6 cars from Sam Pack More

by tami.sheely93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Five Star Chevrolet responded

Tami.sheely93, We are so grateful for your loyalty to the Sam Pack Auto Group. Thank you for all of your purchases and please let us know when you need our vehicle advice at 972-389-6700. We are here to share our knowledge and expertise to our valued customers. Thanks again, Alan Brown, General Manager

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