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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
September 27, 2024
Satisfied customer here! !! Excellent in thier job. Very professional and Hands on throughout the process !! Excellent in thier job. Very professional and Hands on throughout the process More
by Jeff F
September 26, 2024
Superb Experience from all departments and everyone we dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! More
by Hays Fam
September 21, 2024
Lloyd was amazing. My wife and I where liking to buy a mod-size truck, and Lloyd took great care of us; from explaining the features to the test drive, not once did I f My wife and I where liking to buy a mod-size truck, and Lloyd took great care of us; from explaining the features to the test drive, not once did I feel pushed into a sale, he is a great sales person and let’s the product sale itself. More
by Frankie385
Employees Worked With
September 17, 2024
Great follow-up effort. Morgan has TRULY earned my trust. I am looking forward to doing business with Five Star Chevrolet sometime in the future - if Corporate GMAC better a Morgan has TRULY earned my trust. I am looking forward to doing business with Five Star Chevrolet sometime in the future - if Corporate GMAC better aligns with their customer base. Best regards, Tom Douglas - a very long-time Chevrolet customer. More
by tom_douglas@yahoo.com
Employees Worked With
September 16, 2024
5Star Chevy has serviced my vrehicles for many years and I recommend them to others I recommend them to others More
by Larry
September 14, 2024
Very knowledgeable, easy to work with. Nice people. Quickly handled finance paperwork and payment n Nice people. Quickly handled finance paperwork and payment n More
by G.thorp
September 04, 2024
Lloyd and the team took great care of me. Made the truck buying process smooth, and snatched a great steal on the Colorado. Definitely recommend! Made the truck buying process smooth, and snatched a great steal on the Colorado. Definitely recommend! More
by houstonleeh
September 02, 2024
Very nice atmosphere and very kind people! Very clean and nice and cool. I appreciate my car Very clean and nice and cool. I appreciate my car More
by rachel
September 02, 2024
I recommend this dealership! ! They are just awesome!!! They will help you each and every way!!! I would recommend family and friends to go there!! ! They are just awesome!!! They will help you each and every way!!! I would recommend family and friends to go there!! More
by Jamesrogers1987
September 02, 2024
Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy tr He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy trucks at Sam Pack’s Five Star Chevrolet in Carrollton. Thanks for always being 5 Star! Sean More
by Seanojohnson
