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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

September 19, 2022

They went above and beyond to satisfy my truck needs. Don’t understand why they only get three star ratings. More

by Mburden59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Kelly
Sep 20, 2022 -

Five Star Chevrolet responded

Mburden59, Thank you for rating your Five Star Chevrolet shopping experience. Customer satisfaction is always the goal. When you have questions about your new truck, don't hesitate to dial us at 972-389-6700. We want you completely happy with your purchase. Best Regards, Alan Brown, General Manager

September 15, 2022

We just sold our car and are happy to write that Yulian made this normally stressful process very easy because of his candor, honesty and professionalism. We have no complaints and could not have been trea More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Sep 15, 2022 -

Five Star Chevrolet responded

Nick, Thank you for endorsing Yulian and Five Star Chevrolet. We appreciate having you as a customer and we will continue to provide transparent deals with future visits. Please reach us any time at 972-389-6700. Best Regards, Alan Brown, General Manager

September 14, 2022

Yulian was great to work with - he helped make the process as painless as possible when selling my car of 15 years. It was a pretty quick experience, and when we found out the person who signs checks More

by lindsayleigh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua, Angela Quinteros
Sep 15, 2022 -

Five Star Chevrolet responded

Lindsayleigh22, We are excited to receive your high marks for Yulian and Five Star Chevrolet. Any time we can offer vehicle advice, we welcome your calls at 972-389-6700. Thank you for your business and review. Safe travels, Alan Brown, General Manager

September 11, 2022

I told him what i wanted on the truck i was looking for and he got exactly what i ask for....excellent service amazing people More

by Ervey gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Five Star Chevrolet responded

Congratulations, Ervey, on your purchase at Five Star Chevrolet! Customer service continues, so don't hesitate to call 972-389-6700 with technical or care questions. We appreciate the chance to share our knowledge. Thank you for your business, Alan Brown, General Manager

September 10, 2022

The nicest management team I have ever dealt with. .My sales person kept me informed from to finish that’s unheard of.. I’m very happy with hold experience and I will refer my friends and family to thi More

by Wil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Five Star Chevrolet responded

Wil, Thank you! We appreciate your business at Five Star Chevrolet and we look forward to helping you with any questions or future vehicle needs. Let us know how we can help you enjoy your new vehicle! Thank you for recommending us! Best Regards, Alan Brown, General Manager

September 10, 2022

Words cannot begin to explain how incredible the staff is here at this dealership. We genuinely enjoyed spending our day there! They were cooking hotdogs and offered us lunch multiple times. We had our 6 wee More

by Nathan and Samantha Honza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Nicholson
Sep 11, 2022 -

Five Star Chevrolet responded

Mr. and Mrs. Honza, Thank you for taking the time not only to write a review but to read the comments from other Five Star Chevrolet customers. Customer service is a priority and it was our pleasure to help you and your family. When you have future questions, we are here for you. Stay in touch at 972-389-6700. Congratulations on your new baby and car. Sincerely, Alan Brown, General Manager

September 10, 2022

Everyone I spoke to was very nice and helpful. Manny did great job and was very explanatory on all work that was done to my vehicle. More

by c.losoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Sep 10, 2022 -

Five Star Chevrolet responded

C.losoya, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolet. Manny and our techs welcome questions at 972-389-6700. Sharing our knowledge is only a call away. Safe travel and please stay in touch. Thank you, Chris Selbach, Service Director

September 10, 2022

It was a great experience! I've been to many dealerships to purchase vehicles and all the employees we had contact with (Dexter, Lee, Liz and Ron) were very helpful and made ou More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Sep 11, 2022 -

Five Star Chevrolet responded

Anthony, We value your business at Five Star Chevrolet. Thank you for acknowledging so many of our sales staff. We welcome you to stop by or call us any time at 972-389-6700. Let's make this your best driving experience yet. Best Regards, Alan Brown, General Manager

September 04, 2022

Jimmy, Giovanni, and Ron Daly were all GREAT! They were all very attentive and Jimmy did a great job listening to what we wanted in a vehicle and got us as close as possible with upgrades and we More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Patel
Sep 05, 2022 -

Five Star Chevrolet responded

Chris, Thank you for choosing Five Star Chevrolet! It's great to hear Jimmy, Giovanni, and Ron were able to help! Congratulations on your new Traverse and let us know when you have technical or care questions at 972-389-6700. Best Regards, Alan Brown, General Manager

September 03, 2022

Five star Chevrolet always do a great job when servicing my vehicle. And their customer service is always on point!! I also bought my truck from your dealership, now I would have appreciated a better price More

by Tallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
Sep 03, 2022 -

Five Star Chevrolet responded

Thank you, Tallie! It's great to hear that the Five Star Chevrolet service staff was able to help you out. Our goal is to make sure you fully enjoy your truck. Reach us any time with questions at 972-389-6700. Take Care, Chris Selbach, Service Director

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