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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

October 21, 2022

This is the best car buying experience I've ever had. Will buy from 5 star chevolet again in the future:). Everyone was kind and helpful. More

by Nmendoza0086@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Oct 22, 2022 -

Five Star Chevrolet responded

Nmendoza0086, Congratulations on your purchase at Five Star Chevrolet. We appreciate your recommendation and we look forward to seeing you at the dealership again. Reach us at 972-389-6700. Our next priority is to help you fully enjoy your vehicle. Thank you, Alan Brown, General Manager

October 20, 2022

Lloyd is so helpful im so happy it was him that helped me purchase my first ever truck! I highly recommend him and I appreciate him for helping me purchase my first vehicle! More

by Karina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Five Star Chevrolet responded

Karina, Congratulations on your first-ever truck purchase! Lloyd is very customer focused and he and the entire Five Star Chevrolet team are here to help you enjoy your new Chevrolet. Stay in touch at 972-389-6700. Have fun driving! Thank you, Alan Brown, General Manager

October 20, 2022

Lloyd was amazing to work with. His hospitality was greatly appreciated throughout the buying process. He never stopped looking until we found the perfect vehicle. More

by Runnerjjxc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Five Star Chevrolet responded

Congratulations on your vehicle purchase from Five Star Chevrolet, Runnerjjxc! We appreciate your recommendation of our processes and we hope to help with your future vehicle needs. Reach us online or give us a call at 972-389-6700 any time you need our vehicle advice. Safe travels, Alan Brown, General Manager

October 18, 2022

Took my car to the grapevine dealership where they didn't know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed More

by Cherishgirl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Five Star Chevrolet responded

Thank you, Cherishgirl90, for rating your Five Star Chevrolet experience. When Amanda and our techs can offer up advice, give them a call at 972-389-6700. We want you comfortable and informed! We appreciate your return to our service center. Best Regards, Chris Selbach, Service Director

October 18, 2022

First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jose responded

First time doing business with this dealership group, Scheduled my appointment, friendly staff and great customer service.

Oct 19, 2022 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Jose! When you need future vehicle care, please reach us at 972-389-6700. Your complete satisfaction is always the goal. Thank you for giving us chance to work with you. Safe travels, Chris Selbach, Service Director

October 16, 2022

Caring, Knowledgeable, efficient and a huge selection. The process of buying a car was made so simple. The best. More

by Yessi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Moore
Oct 17, 2022 -

Five Star Chevrolet responded

Yessi, Congratulations on your vehicle from Five Star Chevrolet! We are happy to serve your auto needs! Jeff. Austin and our entire staff welcome your questions at 972-389-6700. Knowing you are fully enjoying your vehicle is our goal. Best Regards, Alan Brown, General Manager

October 13, 2022

It was difficult to get an appointment but once I did, the service was excellent. More

by Cbaker7497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 14, 2022 -

Five Star Chevrolet responded

Cbaker7497, It is great to hear your service visit at Five Star Chevrolet went well. Thank you for recognizing Jess and please give us a call when you have future vehicle care needs at 972-389-6700. Best Regards, Chris Selbach, Service Director

October 07, 2022

Brian, the service writer went beyond the call of duty and that he found a old recall that I had not received and which covered the repairs which I had bought the car in. The result was that the repairs w More

by r.alhilali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

r.alhilali responded

This is a true experience.

Oct 08, 2022 -

Five Star Chevrolet responded

Thank you for recognizing Brian and the Five Star Chevrolet service department. We do all we can to make certain our customers are satisfied with their vehicle's care. When you need our advice, please give us a call at 972-389-6700. We hope to see you again. Best Regards, Chris Selbach, Service Director

October 06, 2022

Andres was the best! Straight forward, helpful, knowledgeable and tried to get us in and out as quick as possible. More

by smshly04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Five Star Chevrolet responded

Smshly04, Thank you for shopping with us at Five Star Chevrolet. Andres and our staff focus on customer satisfaction. So, we hope to hear from you again at 972-389-6700. Let us know when you have questions about your VW. Best Regards, Alan Brown, General Manager

October 05, 2022

Great job and quick service. I was very satisfied with the job. Very happy with my new car. More

by ernestvalencia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Five Star Chevrolet responded

Thank you, ernestvalencia2, for taking the time to rate your Five Star Chevrolet service experience. Brian and our techs are always available to address future care questions at 972-389-6700. We look forward to hearing from you again. Best Regards, Chris Selbach, Service Director

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