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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,381 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,381 reviews

October 02, 2024

JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction. More

by Lighthrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Five Star Chevrolet responded

Thanks, Lighthrt1! We're happy to have you as part of the Five Star Chevrolet family. Call JR and our team at 972-389-6700 if you need anything. Enjoy safe travels. Best regards, Chris Selbach, Service Director

October 01, 2024

Advisor and tech were on top of everything. Quick turn around and done right. Highly recommended. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Five Star Chevrolet responded

Thegardnerfltrx, We appreciate your business at Five Star Chevrolet and value your feedback. Your positive comments about your service experience are very much valued. Bryce, Jason, and our techs welcome vehicle questions at 972-389-6700. Thank you for sharing. Take care, Chris Selbach, Service Director

September 30, 2024

Finance team was great! ! They both went above and beyond to help us with our new purchase. More

by wheelee2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Five Star Chevrolet responded

Congratulations, wheelee2004, on your purchase at Five Star Chevrolet! Your business is important to us, and we're dedicated to providing exceptional service. If you would like to review the features on your vehicle, please reach us at 972-389-6700. Enjoy your drive time! Thank you, Alan Brown, General Manager

September 30, 2024

Everyone is so kind and helpful and makes you feel like family. I highly recommend the for your next purchase!! More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Five Star Chevrolet responded

Monica, It was our pleasure to help you purchase a new vehicle at Five Star Chevrolet. Your business and recommendation mean a lot to us. Reach us at 972-389-6700 any time you need our auto advice. We want to help you fully enjoy your ride. Thank you, Alan Brown, General Manager

September 28, 2024

Everyone at the dealership was very helpful and informative. I especially enjoyed working with Lloyd. More

by Five star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the reception desk Friday night
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Sep 29, 2024 -

Five Star Chevrolet responded

Congratulations on your new ride from Lloyd and Five Star Chevrolet! Customer satisfaction continues to be our focus. Please reach Lloyd and our staff at 972-389-6700 should you need our vehicle advice. We are here for you! Thank you, Alan Brown, General Manager

September 27, 2024

Satisfied customer here! !! Excellent in thier job. Very professional and Hands on throughout the process More

by Jeff F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Five Star Chevrolet responded

Congratulations, Jeff! We are excited to help you enjoy your new Chevy. Stop by Five Star Chevrolet or give us a call at 972-389-6700 to revisit the technology on your vehicle. We want to make certain you fully enjoy your ride. Thank you for your business and comments. Sincerely, Alan Brown, General Manager

September 26, 2024

Superb Experience from all departments and everyone we dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! More

by Hays Fam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Five Star Chevrolet responded

Hays Fam, Thank you for your kind words! We're so glad to hear that you had a positive experience shopping at Five Star Chevrolet. Our team strives to make the car-buying process as smooth and enjoyable as possible. We appreciate your business and welcome your new vehicle questions at 972-389-6700. We are here to share our advice. Take care, Alan Brown, General Manager

September 21, 2024

Lloyd was amazing. My wife and I where liking to buy a mod-size truck, and Lloyd took great care of us; from explaining the features to the test drive, not once did I f More

by Frankie385
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Five Star Chevrolet responded

Thank you, Frankie385, for taking the time to recognize Lloyd and his efforts to help you into a new truck at Five Star Chevrolet. Should you have questions about its features or maintenance, please call 972-389-6700. Our goal is to help you fully enjoy your ride. Congratulations! Take care, Alan Brown, General Manager

September 17, 2024

Great follow-up effort. Morgan has TRULY earned my trust. I am looking forward to doing business with Five Star Chevrolet sometime in the future - if Corporate GMAC better a More

by tom_douglas@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Morgan Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Five Star Chevrolet responded

Tom, We appreciate your kind words about Morgan! We value your business at Five Star Chevrolet and are here to help you fully enjoy your new vehicle. Thank you for trusting in our dealership and the Chevy brand. Take care, Alan Brown, General Manager

September 16, 2024

5Star Chevy has serviced my vrehicles for many years and I recommend them to others More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Five Star Chevrolet responded

Larry, Thank you for your positive review! We're committed to providing quality service to our Five Star Chevrolet customers. We're grateful for your business. Give Amanda and our service team a call at 972-389-6700 for advice any time. Take care, Chris Selbach, Service Director

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