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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

June 11, 2023

They were not high pressure and explained the contracts in an easy and straightforward way. More

by Mrschoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think Nate was my salesman
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Jun 11, 2023 -

Five Star Chevrolet responded

Congratulations Mrschoon on your purchase at Five Star Chevrolet. We appreciate your trust and support, and we'll continue to go above and beyond to make your automotive experience exceptional. Call on us at 972-389-6700 any time have vehicle questions. Thank you, Alan Brown, General Manager

June 03, 2023

Scheduled a recall on my 2500. Added some routine maintenance as well. Picked up the same day. Overall very happy with the experience. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
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Jun 05, 2023 -

Five Star Chevrolet responded

Thank you, Jose! Receiving high marks and positive comments from satisfied customers like yourself is incredibly rewarding and serves as a testament to the hard work and commitment our team at Five Star Chevrolet puts into delivering a satisfying experience. Your words of appreciation motivate us to continuously raise the bar and maintain the highest standards of service. Call on us any time at 972-389-6700. Sincerely, Chris Selbach, Service Director

June 02, 2023

Todo fue bien me gustó mucho el servicio muy buena comunicación con el Service advisor Amanda buen trabajo definitivamente regresó con ella para trabajar en my vehículo en una futura ocasión. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Five Star Chevrolet responded

Hola Angel, En Five Star Chevrolet, nos enorgullecemos enormemente de poder cumplir y superar tus expectativas, y tus comentarios alimentan nuestra motivación para elevar el listón aún más alto. Infórmenos cuando tenga futuras necesidades de servicio al 972-389-6700. Esperamos verte. Gracias, Chris Selbach, Director de Servicio

June 02, 2023

Big THANK YOU to the Technicans that have worked on my vehicle today & the previous month. I have really enjoyed driving with no concerns of lights popping on. Thank you Mr. Brian & the Technicians th More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Five Star Chevrolet responded

Hello Coachtonyalyoung, We are grateful to have had the opportunity to assist you with your automotive needs at Five Star Chevrolet, and we remain committed to serving you and the rest of our community with utmost dedication and professionalism. If there is anything else we can do to assist you or if you have any further feedback or questions, please do not hesitate to reach out to us at 972-389-6700. We are here to ensure your complete satisfaction. Thank you, Chris Selbach, Service Director

May 27, 2023

With it being the beginning of a 3-day holiday weekend our service needs were met above and beyond our expectations. More

by Lmuhammad09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Five Star Chevrolet responded

Hello Lmuhammad09, Thank you so much for taking the time to share your positive experience at Five Star Chevrolet! We are thrilled to hear that our service team provided excellent care. Enjoy your long weekend and call on us again at 972-389-6700. Take Care, Chris Selbach, Service Director

May 27, 2023

The dealership has the best employees. From the first day I walked on the lot they made buying my truck an enjoyable experience. The service department has also been very helpful at explai More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Five Star Chevrolet responded

Daen, Thank you for sharing your wonderful feedback about your Five Star Chevrolet service visit. We are thrilled to hear that your experiences have been positive ones and that you are happy with the service you received. Reach Jessy, Brian, or me at 972-389-6700 any time. Safe travels, Chris Selbach, Service Director

May 26, 2023

Second car my man sold me and he’s excellent! Highly recommended! Stand up guy More

by Bruce.durham89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Five Star Chevrolet responded

Hello Bruce, At Five Star Chevrolet, customer satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. Your kind words mean a lot to us and serve as a great motivation for Lloyd and our dedicated staff. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-389-6700. We are always here to help. Thank you, Alan Brown, General Manager

May 25, 2023

Very professional and courteous, willing to really listen.Above and beyond what was expected. Adios. More

by gnmikeska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Patel
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May 25, 2023 -

Five Star Chevrolet responded

Hello gnmikeska, It is always great to hear from our satisfied Five Star Chevrolet customers. We continue to be available at 972-389-6700 when you have vehicle questions. Let us know how we can help you enjoy your ride. Thank you for your business and review! Best Regards, Alan Brown, General Manager

May 24, 2023

Professional and friendly. Knowledgeable and very helpful throughout the process. Also punctual and honest to deal with. More

by Jeffd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Kelly
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May 25, 2023 -

Five Star Chevrolet responded

Hello Jeff, Thank you so much for shopping at Five Star Chevrolet. Our entire team is dedicated to helping you fully enjoy your new vehicle. When you need our advice, stop by or give us a call at 972-389-6700. We are here for you! Take Care, Alan Brown, General Manager

May 26, 2023 -

Jeffd responded

Ron Daly is truly an asset for Five Star Chevrolet. He helped me navigate signing up for the Chevy app and special features on my new Tahoe. And was smiling the whole time.

May 24, 2023

Great work on an oil change and tire rotation. They were quick and were able to work me in as I arrived early. They also briefed me on the future maintenance plan and general estimated costs. More

by Sicembears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Five Star Chevrolet responded

Thank you, Sicembears, for taking the time to review your Five Star Chevrolet service visit. Customer experience and satisfaction are always the goal. Call on Brian and our techs at 972-389-6700 any time. Safe travels! Best Regards, Chris Selbach, Service Director

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