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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

July 04, 2023

Great service. True pricing. Friendly staff. Took their time to take care of us and were very efficient. More

by dreeves672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Five Star Chevrolet responded

Hello dreeves672, At Five Star Chevrolet, we strive to create an environment where our customers feel valued and well taken care of. Your satisfaction is our top priority, and we are thrilled to know that we have met and exceeded your expectations. Let us know how we can help you enjoy your new vehicle at 972-389-6700. Thank you for shopping with us! Best Regards, Alan Brown, General Manager

July 02, 2023

Best buying experience ever! ! Would definitely recommend if you’re looking for a new Chevrolet. The staff are willing to go the extra mile to make the customer experience the bes More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Hodges
Jul 03, 2023 -

Five Star Chevrolet responded

Congratulations Mattice74, Thank you for shopping at Five Star Chevrolet. If there is anything else we can assist you with, whether it's scheduling routine maintenance, answering questions about your new vehicle, or providing any further assistance, please don't hesitate to reach out to 972-389-6700. We are always here to help. Best Regards, Alan Brown, General Manager

July 02, 2023

The Five Pack Chevy Team was amazing. They did a great job from start to finish. Jeff, Lloyd, and Giovanni are who I worked with and I would definately recommend Five Star Chevrolet to fr More

by stephen.sorrells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Five Star Chevrolet responded

Congratulations on your purchase at Five Star Chevrolet, Stephen. Our team of Lloyd, Jeff, and Giovanni remains available for your new vehicle questions at 972-389-6700. Helping you fully enjoy your ride is a priority. Thank you for your business and review, Alan Brown, General Manager

July 01, 2023

Limpio Grande Extenso surtido de autos Personal muy amable Precios increíbles A comparación de otras agencias Muy rápido te atienden More

by Ejulio3015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Five Star Chevrolet responded

Gracias por respaldar Five Star Chevrolet. Esperamos poder ayudarle a disfrutar de su vehículo. Llámenos en cualquier momento que necesite nuestro asesoramiento sobre automóviles al 972-389-6700. Saludos cordiales, Alan Brown, Gerente General

June 30, 2023

The dealer texts with updates was very helpful. The issues were explained clearly to me and I greatly appreciate the work with an external warranty More

by Tbone
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Five Star Chevrolet responded

Hello Tbone, Thanks for endorsing our communications and services at Five Star Chevrolet. We hope we can be of help in the future. Be sure to call us at 972-389-6700 when you need our advice. Best Regards, Chris Selbach, Service Director

June 27, 2023

Went to help my daughter get her first car 1 week ago. Since we have 2 cars from there it would be good nope wrong!! Do not go there the children in my classroom communicate better then these people. When More

by manny51bunzl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Lloyd Facen
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Five Star Chevrolet responded

Hello manny51bunzl, In Texas, when applying for a joint car loan, it is typically required for the co-signer to be listed on the loan title and full insurance coverage. This is done to establish legal ownership and shared responsibility for the vehicle. By including the co-signer on the title and insurance, it helps protect the interests of all parties involved, including the lender, the primary borrower, and the co-signer. We understand that these requirements may seem stringent, but they are in place to ensure the best possible outcome for everyone involved in the buying and ownership process. To help your daughter transition into her new responsibilities, General Sales Manager, James Cassels, offered first month payment assistance. If you wish to reconsider his offer, or if you need additional clarification, please do not hesitate to reach out to Mr. Cassels directly at 972-389-6710. Our team is here to provide the necessary information to you and your family to make owning your vehicle an enjoyable experience. Thank you for bringing your concerns to our attention, and we appreciate your understanding.

June 26, 2023

I drive 85 miles to this dealership for purchases or service. Your employees are very kind and efficient. I’m always treated with respect. It’s always awesome to see happy and energetic people when they More

by bethcollingsworth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic. I can’t remember his name.
Jun 27, 2023 -

Five Star Chevrolet responded

Hello Beth, We take great pride in delivering exceptional customer service and ensuring that each Five Star Chevrolet customer has a positive experience at our dealership. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to 972-389-6700. We want you safe and knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

June 23, 2023

The Five Star Chevrolet team has worked very, very hard to earn my business and I am not easy to please! More

by Nomi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels, Mark-Antony Mosley
Jun 24, 2023 -

Five Star Chevrolet responded

Thank you, Nomi, for giving us the chance to help with your vehicle's care. We appreciate you and your business. Call on us at 972-389-6700 whenever you need our advice. Enjoy your travels! Best Regards, Chris Selbach, Service Director

June 22, 2023

Brian in service was fantastic along with Rosa and Amanda in customer scheduling. The car was completed faster than expected and of course Lloyd Facen was a wonderful conduit to getting things done and keepi More

by e2ortiz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Five Star Chevrolet responded

Hello e2ortiz, Customer satisfaction is a priority at Five Star Chevrolet. Thank you for recognizing our sales and service staff in your feedback. We truly want you to enjoy your vehicle. Please stay in touch at 972-389-6700. Sincerely, Alan Brown, General Manager

June 21, 2023

Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't compl More

by Jomaruba20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Five Star Chevrolet responded

Hello Jomaruba20, Thank you for choosing Five Star Chevrolet. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us at 972-389-6700. We are here to help and will gladly go the extra mile to ensure your satisfaction. Safe Travels, Chris Selbach, Service Director

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