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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

July 14, 2023

I had an appointment to get my car service. Brian Withem greeted me with a smile. He was very detail when going over the service that I would be receive today. If I could describe my experi More

by Erica Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Five Star Chevrolet responded

Hello Erica, On behalf of Brian and the entire Five Star Chevrolet service team, thank you for your awesome feedback. Delivering exceptional service and ensuring customer satisfaction are our top priorities. Call on us again at 972-389-6700. We want to keep you knowledgeable about your vehicle. Thanks again, Chris Selbach, Service Director

July 13, 2023

Amanda in service was amazing. She was nice and kept me up to date on service. More

by joyadellem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Five Star Chevrolet responded

Hello joyadellem, We appreciate you at Five Star Chevrolet. Thank you for choosing our service center and don't hesitate to reach Amanda and our techs at 972-389-6700 at any time. We want you to fully enjoy your vehicle. Safe travels, Chris Selbach, Service Director

July 13, 2023

Thank you for all your help ( Sales Manager, Sales, Finance, and General Manager) when General Motors would not. That says a lot about dealership that just wants to sell vehicles and a dealership that More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Cassels Pete Hodges
Jul 14, 2023 -

Five Star Chevrolet responded

Congratulations, Mattice74, on your purchase at Five Star Chevrolet. Our team is ready to help you fully enjoy your vehicle. Stop by the dealership or call 972-389-6700 with your questions. We are here for you. Thank you, Alan Brown, General Manager

July 08, 2023

Dexter was great! I purchased my first truck through him, and he made it easy. He was honest and did not push me to make any decision. He walked me through the whole p More

by Cody M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Jul 09, 2023 -

Five Star Chevrolet responded

Congratulations, Cody, on your purchase at Five Star Chevrolet. Our mission is to make the car buying process as smooth and enjoyable as possible. When you need advice, please reach Dexter or me at 972-389-6700. We value your business and appreciate the trust you have placed in us. Thank you, Alan Brown, General Manager

July 08, 2023

Jimmy made the selling process as easy and quick as possible, much faster than I even expected. Thank you! More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Patel
Jul 09, 2023 -

Five Star Chevrolet responded

Hello Greg, We wanted to take a moment to express our sincere gratitude for choosing Five Star Chevrolet for your recent purchase. It was a pleasure serving you, and we are thrilled to know that Jimmy provided a positive experience. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us at 972-389-6700. We are here to help. Sincerely, Alan Brown, General Manager

July 07, 2023

Pete, Ron and Lee were all courteous, professional, friendly and competent people to do business with. All were great no-pressure people. I will recommend them without hesitation. More

by zactsayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PeteHodges, Ron Daly
Jul 07, 2023 -

Five Star Chevrolet responded

Congratulations, zactsayer! On behalf of your Five Star Chevrolet sales team, thank you for shopping with us. We want to make certain you fully enjoy your vehicle. Call 972-389-6700 with technical or care questions any time. Thank you, Alan Brown, General Manager

July 07, 2023

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Patel
Jul 07, 2023 -

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

July 06, 2023

Highly recommended very professional Thank you for making deal with me i would definitely start making more business with you More

by Firststartmotor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Patel
Jul 07, 2023 -

Five Star Chevrolet responded

Congratulations, Firststartmotor, on your Jeep purchase at Five Star Chevrolet. Don't hesitate to reach Jimmy and our staff at 972-389-6700 if we can assist you further. Your complete satisfaction is the focus and we want you to fully enjoy your vehicle. Thank you for your business and review. Sincerely, Alan Brown, General Manager

July 06, 2023

Very professiona, courteous l and caring regarding the selling of my mother's vehicle. Treated me with dignity and respect. The facility is clean and uncluttered. Free coffee, water, snacks are offered More

by Vivian Tasby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley , Jimmy Patel
Jul 07, 2023 -

Five Star Chevrolet responded

Hello Vivian! Thank you for allowing us to help you. At Five Star Chevrolet, we want our customers to feel valued and respected. We hope you call on us again at 972-389-6700. Sincerely, Alan Brown, General Manager

July 05, 2023

Easiest and fastest car buying experience I’ve had. I would highly recommend others to shop there More

by Generalmman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Five Star Chevrolet responded

Hello Generalmman, It is great to receive your endorsement of Lloyd and Five Star Chevrolet. Helping you fully enjoy your new Chevy is a priority. Let us know when you have technical or care questions by stopping by or calling 972-389-6700. We want to make owning your vehicle the best experience. Thank you for your business and review, Alan Brown, General Manager

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