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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

November 24, 2023

Very accommodating, caring, courteous, kind and always glad to help in any way they can. More

by cherylmg0326
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

Five Star Chevrolet responded

Cheryl, At Five Star Chevrolet, we strive to make every customer's experience as seamless and enjoyable as possible. Your trust in us is greatly appreciated, and we are thrilled to have had the opportunity to serve you. Congratulations on your new vehicle, and in the future don't hesitate to contact us at 972-389-6700 with questions. We are here to assist you whenever you require our services. Thank you, Alan Brown, General Manager

November 09, 2023

My experience with this dealership was not good, it was great! My guy was Lloyd Facen. He is a very courteous and professional associate, who took great care in getting me the car I wanted and was happy wi More

by InTheHouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Five Star Chevrolet responded

InTheHouse, At Five Star Chevrolet, we strive to make every customer's experience as seamless and enjoyable as possible. Your trust in us is greatly appreciated, and we look forward to continuing to meet your automotive needs in the future. If you ever have any questions or need assistance with anything related to your vehicle, please do not hesitate to reach out to Lloyd and our team at 972-389-6700. We are always ready to help. Thank you, Alan Brown, General Manager

November 07, 2023

Very Helpful they were communicate and honest and had good service and good cars and good people More

by JAKE.ELDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed
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Nov 08, 2023 -

Five Star Chevrolet responded

Congratulations, Jake, on your purchase at Five Star Chevrolet. We welcome your vehicle questions at 972-389-6700. Don't hesitate to reach Raed or me when you need our advice. Thank you for your business and review. Sincerely, Alan Brown, General Manager

November 07, 2023

Hassle-free experience, in addition to all questions answered, friendly service throughout dealership from the front door to service department, worthy of all 5 stars!! More

by dsts2891
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Five Star Chevrolet responded

Dsts2891, We value the opportunity to be your auto dealer. Thank you for taking the time to recognize Lloyd, Lee, and Five Star Chevrolet. Customer satisfaction is our goal and we encourage you to stay in touch at 972-389-6700. Enjoy your ride! Best regards, Alan Brown, General Manager

October 30, 2023

Lloyd made my car buying experience (from another state) seamless. His follow-up and communication were on-point and 5-Star finance team was professional and responsive to all of my requests. I love my new More

by Cori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Five Star Chevrolet responded

Hello Cori, Congratulations on your new Camaro from Five Star Chevrolet. Lloyd is a great source of vehicle knowledge. Don't hesitate to stop by or call 972-389-6700 with any questions. We want to make certain you fully enjoy your car. Thank you for your review! Best regards, Alan Brown, General Manager

October 27, 2023

Five star dealership was welcoming and attentive from the very beginning. They went above and beyond to make us feel well taken care of. Lloyd made sure to take all the steps necessary to help us walk away w More

by afranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Five Star Chevrolet responded

Afranklin, Thank you so much for taking the time to share your fantastic feedback with us. We're thrilled you've had a positive experience with Lloyd and the Five Star Chevrolet sales team. We're here to ensure your automotive needs are met with excellence. We appreciate your trust in us and welcome your new vehicle questions at 972-389-6700. Enjoy your ride! Best regards, Alan Brown, General Manager

October 25, 2023

I was please that since there were cars before me, I was called a Lyft home. Once my car was ready, a Lyft was sent to my home and picked me up. I was impressed. Thank you More

by pguzman1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Five Star Chevrolet responded

Pguzman, Thank you so much for taking the time to share your feedback about your service visit at Five Star Chevrolet! We are thrilled to hear that you had a great experience with Brian and enjoyed the convenience of our Lyft service to help you get on your way. We look forward to scheduling future appointments at 972-389-6700. We are here for you! Take care, Chris Selbach, Service Director

October 20, 2023

The dealership is always top notch the service advisor are great good communication and speedy service More

by ktoddpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Five Star Chevrolet responded

Ktoddpuckett, At Five Star Chevrolet, we're committed to providing you with a positive experience. It is great to know our service team succeeded in meeting your expectations. Call us again at 972-389-6700 when you need our vehicle care advice. We are here to help in any way we can. Thank you, Chris Selbach, Service Director

October 11, 2023

Great customer service from Jessie keep’n me updated on the vehicle and consulting with me More

by rybarra70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Five Star Chevrolet responded

Rybarra70, We're pleased to hear about the great customer service you received from Jessy and the Five Star Chevrolet service team. Keeping you updated and providing valuable consultations are crucial aspects of our commitment to our customers. Thank you for sharing your positive experience! Call us any time at 972-389-6700. Best regards, Chris Selbach, Service Director

October 09, 2023

Sams five Chevrolet is an awesome place. Thank you so much to Mr. JR Lopez a big shout out to him. He is a wonderful wonderful sales person technician engineer thank you so much. More

by sepulvedae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Report | Print
Oct 10, 2023 -

Five Star Chevrolet responded

Thank you, sepulvedae, for taking the time to endorse JR and Five Star Chevrolet. Know that we welcome your questions at 972-389-6700. We continue to be available whenever you need our vehicle advice. Take care, Alan Brown, General Manager

Oct 10, 2023 -

sepulvedae responded

Thank you enjoy your afternoon.

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