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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
December 15, 2023
Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! sales. Especially Amanda in Service and Lloyd in Sales! More
by kent_anita
December 14, 2023
I had the wrong date, but JR was able to work me in. Great service and very satisfied. I've been at the Stonebriar and Huffines location, and this by far is the best. I wish I knew you were here all the Great service and very satisfied. I've been at the Stonebriar and Huffines location, and this by far is the best. I wish I knew you were here all these years, but it didn't look appealing from the highway. Inside, everyone spoke, and it didn't feel stiff. Thank you! More
by TED
Employees Worked With
JR Lopez
December 13, 2023
5 Star Chevrolet treated me like family. Loyd picked me up from my home and brought me to the dealership to get my new truck. The overall care and treatment from Loyd and 5 Star will keep my Loyd picked me up from my home and brought me to the dealership to get my new truck. The overall care and treatment from Loyd and 5 Star will keep my business long term and I highly recommend using Loyd to anyone looking for a new vehicle! More
by Lana Waynette
December 13, 2023
Amazing customer service. Both Bryce and Amanda are great. Always going above and beyond for the customer Both Bryce and Amanda are great. Always going above and beyond for the customer More
by Meaganlee
December 11, 2023
Had an amazing service advisor plus tech even if my truck was there for almost 4 months was there for almost 4 months More
by yalely123
Employees Worked With
December 08, 2023
Great experience with this dealer, in particular Lloyd my salesman. Always responded to questions and concerns. Always attentive but not annoying. Kept abreast of the process. Could not have asked for any salesman. Always responded to questions and concerns. Always attentive but not annoying. Kept abreast of the process. Could not have asked for anything more in a car buying experience. Also noted Lee in finance great service. Would certainly use them again. Thanks and best regards More
by drparklonestar
December 06, 2023
I really like 5 Star Chevy. They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionis They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionism and integrity. GM needs to recognize 5 Star Chevrolet as their model Dealership in my opinion. I was very fortunate in finding my beautiful Red Malibu Premier at 5 Star I could not be happier. It reminded me of my 96 Cadilac pearl red El Dorado believe me that is saying much about my love for GM. Be Blessed and Merry Christmas Dennis Botkin More
by Dennis Botkin
November 30, 2023
The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! The staff was super nice. Excellent communication. Will go again! Thank guys! More
by Lettyr2009
November 29, 2023
Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! vehicle providing a level of trust that is very difficult to find now days! More
by Kharri6484
November 28, 2023
Lloyd was super helpful and professional! The process was very quick! Buying a car to me is stressful, but he was patient and answered all of my questions. The process was very quick! Buying a car to me is stressful, but he was patient and answered all of my questions. More
by Nicky
Employees Worked With
