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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

January 02, 2024

Hunter was our sales consultant and did an outstanding job. He was willing to work with us through the whole process and maintain a hospitable attitude. He was super helpful and provided a great buying ex More

by Jerrytamez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Five Star Chevrolet responded

Jerrytamez, Thank you for taking the time to share your experience at Five Star Chevrolet. We appreciate your feedback, and your satisfaction is our top priority. Congratulations on your purchase and please don't hesitate to stop by or call 972-389-6700 with questions about your new vehicle. Hunter and our team are here for you! Best regards, Alan Brown, General Manager

December 30, 2023

I found five star to be extremely courteous and very helpful. Your system is efficient and timely. Thank you. More

by Richard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Five Star Chevrolet responded

Richard, We appreciate your endorsement of the Five Star Chevrolet service department. When you have future care needs, we hope you call Amanda at 972-389-6700. Safe travels! Thank you for your business and comments, Chris Selbach, Service Director

December 28, 2023

Great people. Made me feel like family. I was well taken care of. Great place to take your vehicle for work. More

by Tmangrum2460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Five Star Chevrolet responded

Thank you, Tmangrum2460, for servicing your vehicle at Five Star Chevrolet. Brian and our techs are always available for questions at 972-389-6700. Safe travels and call us any time. Best regards, Chris Selbach, Service Director

December 26, 2023

I was looking to downsize from my F250, which had been totaled in an accident. Lloyd made the shopping experience amazing. He knew his product line, listened to my needs, and made the whole experience eas More

by DGorsky1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Five Star Chevrolet responded

DGorsky1965, Thank you for choosing Five Star Chevrolet. Lloyd and our staff truly value your business. If you have any questions or need further assistance, please don't hesitate to reach out to 972-389-6700. We are here to serve you and look forward to being your go-to dealership for all your automotive needs. Enjoy your new vehicle. Best regards, Alan Brown, General Manager

December 23, 2023

The process in buying my truck was very smooth and fast. Employees were very friendly and helpful. Would definitely recommend my friends and colleagues to go by and purchase their future vehicle. More

by Esequiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Blau
Dec 24, 2023 -

Five Star Chevrolet responded

Congratulations, Esequiel, on your new truck purchase at Five Star Chevrolet. Jacob, Lee, and I welcome your questions at 972-389-6700. Don't hesitate to call us anytime! Your satisfaction is our driving force. Thank you, Alan Brown, General Manager

December 23, 2023

Great customer experience with this service center. I plan to use this facility for all my future service on my C8 Stingray. I was skeptical at first, as I researched what Chevrolet service center I More

by Gary R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels, Jr Lopez
Dec 24, 2023 -

Five Star Chevrolet responded

Gary, At Five Star Chrevrolet, we're all about keeping you and your Corvette happy on the road! Thanks for choosing us, and know that we're always here to help. Give us a ring anytime at 972-389-6700! Thank you, Chris Selbach, Service Director

December 20, 2023

Work completed on time and as promised. Advisor explained all the recommended service items and what the costs would be. More

by pmunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Five Star Chevrolet responded

Pmunoz, We truly appreciate your business and trust in Brian and Five Star Chevrolet. If you ever have additional concerns or questions regarding your vehicle, please don't hesitate to reach out to us at 972-389-6700. Our team is here to assist you and ensure your driving experience remains smooth.Thank you, Chris Selbach, Service Director

December 16, 2023

5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Five Star Chevrolet responded

Kent_anita, We thrive on making your car happy at Five Star Chevrolet We're always here for you - just call 972-389-6700. We love hearing from you! Thank you, Chris Selbach, Service Director

December 16, 2023

This is the 3rd car I have purchased from Five Star Chevrolet and I am always 100% satisfied. I even purchased the last 2 cars from the same salesman.. Thank you Loyld you are the best! Always prfes More

by dstro52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Nicholson, Chad Coffman
Dec 17, 2023 -

Five Star Chevrolet responded

Dstro52, We appreciate the trust you place in Five Star Chevrolet. We're always here to exceed your expectations. Contact us at 972-389-6700 when you have future vehicle needs.Best regards, Alan Brown, General Manager

December 16, 2023

In my car buying history, this was the BEST experience I have ever had! Lloyd was so considerate of my busy schedule and worked hard to get me a GREAT deal! 10/10 recommend buying from Lloyd, and I will aga More

by tonya.shierry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Five Star Chevrolet responded

Congratulations, tonya.shierry! Congratulations on driving away in your brand new vehicle from Five Star Chevrolet! We're thrilled you chose us for such an exciting milestone. Lloyd and our staff are dedicated to ensuring your complete satisfaction. We're always just a phone call away if you need anything at all. Let us know when you have technical or care questions at 972-389-6700. Thank you, Alan Brown, General Manager

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