Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,420 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership
View Awards

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,420 reviews

March 11, 2024

Franko was so easy to work with. He made the whole process so easy and got us all of the custom details we wanted. More

by Jlwhitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Five Star Chevrolet responded

Thank you, Jlwhitt, for shopping at Five Star Chevrolet. We appreciate your business and look forward to the opportunity to continue delivering exceptional service in the future. Thank you for selecting our dealership, and please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager

March 10, 2024

Franko did an amazing job! !! We love how he was so honest and upfront about everything and we didn’t feel hassled in anyway. He listened to what we wanted and got us exactly wh More

by cnbenitez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Five Star Chevrolet responded

Cnbenitez, Thank you so much for your kind words and for sharing your positive experience with Franko and the Five Star Chevrolet staff. Your satisfaction is our top priority, and we're committed to maintaining the high standards that earned your praise. Reach us at 972-389-6700 with questions about your new Chevy. Customer satisfaction continues to be the goal. Best regards, Alan Brown, General Manager

March 09, 2024

Lloyd Facen and his team took great care of me. From my 1st phone call I felt comfortable and that feeling was consistent throughout the entire experience. Thank you Lloyd More

by cavcrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Five Star Chevrolet responded

Congratulations, cavcrow, on your purchase at Five Star Chevrolet. It's fantastic to know that Lloyd and our team were able to meet your expectations, and we appreciate your kind words. Thank you for your business and please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager

March 06, 2024

Everyone at 5 Star Chevrolet in Carrollton is amazing. We have purchased 4 vehicles and we always have Leo S as our salesman. He goes above and beyond for his clients in every way! Highly recommend choosi More

by katieprice28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Sangiovanni
Report | Print
Mar 07, 2024 -

Five Star Chevrolet responded

Katie, Thank you for choosing Five Star Chevrolet. We value your loyal business and express our gratitude. Expect consistent and professional services during your visits. Reach Leo and our dedicated staff at 972-389-6700. We look forward to serving you with excellence in the future. Best regards, Alan Brown, General Manager

March 02, 2024

I wanted to take a moment to express my sincere gratitude for the exceptional service and outstanding experience I've had with your dealership. From the moment I walked through the doors, your team's profess More

by Justincorrales1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2024 -

Five Star Chevrolet responded

Thank you, Justin, for taking the time to recognize Franko and your shopping experience at Five Star Chevrolet. Your trust is truly appreciated, and we are honored to have had the opportunity to assist you in finding the perfect vehicle. Stop by or call 972-389-6700 if technical or care questions arise. We are here to help you enjoy your new car. Best regards, Alan Brown, General Manager

March 02, 2024

Bryce is the best, for my last two appointments he was so helpful and kind. I really appreciate him, even explain an equipment/piece and educated me and my son on it. He is awesome. More

by Keitriciawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYCE CASSELS
Report | Print
Mar 03, 2024 -

Five Star Chevrolet responded

Keitricia, Your feedback is an essential part of our continuous efforts to enhance the overall customer experience. Thank you for choosing Five Star Chevrolet, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to Bryce at 972-389-6700. Best regards, Chris Selbach, Service Director

March 01, 2024

So helpful, knowledgeable and professional! I will definitely go back to Franko for my next vehicle! More

by Daniela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2024 -

Five Star Chevrolet responded

Daniela, At Five Star Chevrolet, we are committed to providing exceptional service and ensuring your satisfaction throughout your car-ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to Franko and our staff at 972-389-6700. We look forward to serving you in the future and hope you enjoy every moment with your new vehicle. Best regards, Alan Brown, General Manager

February 29, 2024

Great experience. Staff was helpful without being pushy from the very first visit to website throughout dealership experience.Would recommend More

by akf02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob B
Report | Print
Mar 01, 2024 -

Five Star Chevrolet responded

akf02, Thank you for shopping at Five Star Chevrolet. Our staff continues to be focused on you and your ownership experience. Reach us at 972-389-6700 with technical or care questions. We are here for you. Best regards, Alan Brown, General Manager

February 29, 2024

Dropping the car off and picking was easy. Brian was great to work with. He kept us updated as to what they were doing with the vehicle. More

by kathy.h.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Five Star Chevrolet responded

Kathy, We do our best to make vehicle care easy at Five Star Chevrolet. Thank you for your feedback and please stay in touch at 972-389-6700. Let us know when you need our vehicle knowledge. Safe travels! Take care, Chris Selbach, Service Director

February 29, 2024

Wonderful place to shop. Joe and Ron are awesome. We will be back there for our next car More

by jjkeeton51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Five Star Chevrolet responded

Jjkeeton51, Thank you for shopping at Five Star Chevrolet. Your endorsement means a lot to us. Joe, Ron, and I welcome you to reach out to 972-389-6700. Let us know how we can help you enjoy your new car. Best regards, Alan Brown, General Manager

1
...
15
16
17
...
142