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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

February 17, 2024

Went to this particular dealer looking for a new, bare-bone, C8. Ended up buying a C7 Z06 and am extremely happy with my change of mind. No pressure whatsoever, no last minute adders to the total pri More

by JPS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Five Star Chevrolet responded

JPS, We appreciate you for sharing your feedback and rating your shopping experience at Five Star Chevrolet. If there's anything more we can do to meet your automotive needs, please don't hesitate to reach out to Hunter, Giovanni, or me at 972-389-6700. Enjoy your C7 Z06! Thank you, Alan Brown, General Manager

February 16, 2024

Amanda and her team provide excellent service. They take the time to discuss services without any pressure. More

by patriciaallison93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Five Star Chevrolet responded

Thank you, Patricia, for taking the time to recognize Amanda and the Five Star Chevrolet service team. If you ever need anything in the future, please don't hesitate to reach out to us at 972-389-6700. We are here to address all of your automotive concerns. Take care, Chris Selbach, Service Director

February 15, 2024

I wasn’t happy paying full sticker price, and $1495. 00 dealers fee. To much. More

by Joe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Five Star Chevrolet responded

Joe, Thank you for working with Franko on your new vehicle purchase. Should you wish to share more about your experience, please reach me at jcassels@sampack.com or 972-389-6700. You will have my undivided attention. Customer satisfaction is the goal. Sincerely, James Cassels, General Sales Manager

February 15, 2024

Great and fast service. Great prices too. Enjoyed my experience and will buy again from here More

by Richardkincheloe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Five Star Chevrolet responded

Richard, We couldn't be happier to hear you had such a great experience with our sales team. Your feedback motivates us to keep providing exceptional service at Five Star Chevrolet. Thanks for trusting us with your auto needs! Come back soon, and don't hesitate to call 972-389-6700 for any future assistance. Take care, Alan Brown, General Manager

February 09, 2024

thank you to customer service bryce for going the extra mile making sure my car is fixed and CLEAN ! doesn’t get any better than that ,he has passion behind the gm brand and overall great service More

by cristianfcb171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce, Cassels
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Feb 10, 2024 -

Five Star Chevrolet responded

Cristianfcb171, Thank you for recognizing Bryce and Five Star Chevrolet! Helping you enjoy your car is important. Reach out anytime to 972-389-6700. We are readily available to answer your questions. Best regards, Chris Selbach, Service Director

February 07, 2024

Amanda is service was great. Overall I had a wonderful experience. I would definitely recommend. More

by clayftb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Five Star Chevrolet responded

Thank you, clayftb1, for taking the time to review your visit to Five Star Chevrolet. Amanda is focused on customer experience and when you need vehicle care in the future, don't hesitate to call 972-389-6700. Our service team is readily available for you. Best regards, Chris Selbach, Service Director

February 07, 2024

Love this dealership. Service is amazing and they always send a video of the service. Waiting room is clean and comfortable. More

by sheri.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Five Star Chevrolet responded

Sheri, Thank you for your loyalty to Five Star Chevrolet. We value the chance to help you care for your vehicle. Between visits, call us at 972-389-6700 if you need our advice. Safe travels, Chris Selbach, Service Director

February 07, 2024

My service advisor, Brian the best advisors I've ever had from any chevy dealership I've ever visited. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Five Star Chevrolet responded

Thank you, Justin, for taking the time to rate your Five Star Chevrolet service experience. Brian remains available at 972-389-6700. Don't hesitate to reach out with questions. Best regards, Chris Selbach, Service Director

February 03, 2024

Sam Pack’s Five Star Auto provided such a great buying experience. No pressure or stress! They were so helpful and answered any questions during buying process. More

by AS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Five Star Chevrolet responded

AS, We were happy to help you into a new vehicle at Five Star Chevrolet. Whenever you have questions, give us a call at 972-389-6700. We are focused on your ownership experience. Thank you, Alan Brown, General Manager

February 01, 2024

Took good care of me and made me feel like a priority in the process of buying my truck. More

by W.donterrius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Five Star Chevrolet responded

Congratulations, W.donterrius, on your new truck from Five Star Chevrolet. Lloyd is a knowledgeable consultant. Give him a call at 972-389-6700 to review the technology on your vehicle any time. Enjoy your travels! Best regards, Alan Brown, General Manager

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