Five Star Chevrolet

Great Approach to the Consumer This was my first time stepping foot into this dealership, and my annoyances with dealers are there "shark" like approach. Brett Coffin was a professi This was my first time stepping foot into this dealership, and my annoyances with dealers are there "shark" like approach. Brett Coffin was a professional who took the approach of " How can I help you " Not necessarily an approach to "sell" me. Everyone made us feel welcome and comfortable. The weekend experience was very attentive and consumer driven, this was a plus in my eyes. The Consumer being viewed as the driver for revenue and appreciated was key for me.. whether people bought a car or not. Sita is great!! And having her walk me through the technology aspects of my new truck along with setting up on star was just the finishing touch. Her personablend and professional approach will take her in a great direction and I believe she is a great asset to your team. More

Good buy Sita and Ricardo were very nice and helpful with the whole process, helped me get the car that I wanted, them speaking Spanish was really helpful Sita and Ricardo were very nice and helpful with the whole process, helped me get the car that I wanted, them speaking Spanish was really helpful More

2016 Chevy Malibu came to pick up my plates and registration. I walked in and without any questions they already knew who I was. The feeling of welcomness is like no ot came to pick up my plates and registration. I walked in and without any questions they already knew who I was. The feeling of welcomness is like no other. I am glad we are part of the Chevy family! More

Best Car Dealership I've been to! David Reeves and Sita Velasquez have done an amazing job in making it possible for me to purchase a vehicle. They are very proffesional and kind heart David Reeves and Sita Velasquez have done an amazing job in making it possible for me to purchase a vehicle. They are very proffesional and kind hearted people. Very happy Five Star Chevrolet has great representatives like them. More

Friendly and Helpful Great experience with dealership! Very knowledgeable, friendly staff! Oliver with financing was a big help in answering all my financial question and Great experience with dealership! Very knowledgeable, friendly staff! Oliver with financing was a big help in answering all my financial question and concerns. Would highly recommend. More

Armando Castellanos Muy agradecido y muy satisfecho con el servicio el personal fueron muy amable tiene buenos veiculos y tambien son muy bonitos. Mil gracias por todo. Muy agradecido y muy satisfecho con el servicio el personal fueron muy amable tiene buenos veiculos y tambien son muy bonitos. Mil gracias por todo. More

Loud noise in engine Brought truck in with a loud noise in the engine. Turns out it was a bad cam. Greg and his team did a great job! Brought truck in with a loud noise in the engine. Turns out it was a bad cam. Greg and his team did a great job! More

Amazing Five Star Chevrolet treats you like family. Everyone is friendly and you feel welcomed the minute you walk in the door. From the receptionist, salesm Five Star Chevrolet treats you like family. Everyone is friendly and you feel welcomed the minute you walk in the door. From the receptionist, salesman, finance managers, and delivery coordinators you are treated like people not customers. They are all very educated in the cars they are selling and helpful. I would recommend this dealership to everyone I know. More

Five Star Rating - Professional and Easy. Five Star Chevrolet couldn't have been more accommodating. Gary had the door opened to greet us before we could get out of my car. I wanted to che Five Star Chevrolet couldn't have been more accommodating. Gary had the door opened to greet us before we could get out of my car. I wanted to check out the new Malibu line which my daughter had seen on television. I am a single mature woman who hates being pressured and making decisions, so I took my daughter with me on my first visit. After meeting with Gary, I felt his honesty in helping to find the best car for me. He made me feel as if I was the only customer in the dealership. Gary is, indeed, devoted to his position and making his customers happy. I told him I wanted a "red" car and would like to see the new Malibu Premier. He didn't have a red one on the lot but did have one the following morning, just for me. I drove the new Malibu Premier, which I loved, but found it to be too much for my pocketbook. I returned again to test drive the Malibu L2, which I liked, but wanted to add leather seats. Gary worked out a plan for me, and I returned to wrap up the deal - no pressure involved! I then met with Oliver to go over the financing paperwork, most of which I did not understand. He was very patient in thoroughly explaining everything to me and answering my questions - I'm sure I drove him crazy. Jennifer was a pure delight in explaining all the technology features, of which I had never completely understood in my previous car. She explained it all in detail, on both her computer and in my new vehicle. She was so patient with me and actually made it seem so simple. Jennifer is excellent at what she does and is definitely an asset to your organization. It was my best experience ever in purchasing a vehicle!! Thank you Five Star Chevrolet! More

Five Star World Class Customer Service Brett was outstanding he provided exemplary customer service that all Car Salesmen should strive to emulate. He paid incredible attention to detail, Brett was outstanding he provided exemplary customer service that all Car Salesmen should strive to emulate. He paid incredible attention to detail, going above and beyond what was required of him. In my two visits to Five Star Chevrolet, He explained all of the options available to My family and I. One my return trip Brett was extremely accommodating even when I was somewhat undecided on what I wanted to purchase. There was no pressure to make a decision just pure honesty and unparalleled professionalism. After concluding with Brett, I met with Ricardo whom handled all the financial details and documentation. Ricardo provided absolutely stellar customer service and great conversation. He also explained the history of the dealership and his role in the process. I was very pleased with his approach to explaining all the paperwork. He is extremely efficient as well. Lastly, I met with Sita whom explained with great detail and genuine excitement the features available in my new vehicle's technology package. Sita provided the absolute best tech demo I have ever experienced. I highly commended her for her cheerful demeanor and overall enthusiasm for each interaction that she has with customers. This was by far the best experience I've had purchasing anything ever in life, and they truly built enough rapport to earn my business for a lifetime. I would personally like to thank Brett Coffin, Ricardo Rivas, and Sita Velasquez for the remarkable and memorable Service and Buying experience. More