Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,386 reviews
5 Star Chevrolet Is Truly A 5 Star Dealership I have bought many cars in trucks over the years but my experience in buying my new Silverado from 5 Star Chevrolet set the standard by which all othe I have bought many cars in trucks over the years but my experience in buying my new Silverado from 5 Star Chevrolet set the standard by which all other car sales businesses should be compared. From my work with General Manager/Salesman Drew Burk who steered me to the best vehicle to fit my budget and needs to the outstanding drive-away training provided by Jennifer Orihuela it was the best car buying experience ever! Customers can buy Chevrolets from dozens of dealers. Five Star Chevrolet recognizes that they are not selling cars and trucks. They sell a positive buying experience. That is what will keep me coming back over and over when I need a vehicle and to refer friends who are in the market for a new car without hesitation. Instead of buying a truck being the usual painful ordeal, the Five Star Team made it a fun experience. More
Great as usual Will always return to have Tom take care of my vehicle. My vehicle was purchased here and no other mechanics have worked on it. Thanks for the excep Will always return to have Tom take care of my vehicle. My vehicle was purchased here and no other mechanics have worked on it. Thanks for the exceptional service. More
Extremly happy! Highly recommend Five Star Chevrolet! I couldn't be happier with my experience. Everyone that I dealt with was so helpful and friendly. From my very Highly recommend Five Star Chevrolet! I couldn't be happier with my experience. Everyone that I dealt with was so helpful and friendly. From my very 1st contact with Porsha who handles internet inquiries, to Sita who showed me how everything works on my Chevy Equinox, and everyone in between. I was greeted with a smile when I walked in the door, and was immediately helped. Even the manager, Ken went out of his way to come by and introduce himself. Thanked me for coming in and let me know he was there to help in any way he could. William, (Billy) Washington was my sales person. He was very knowledgeable and answered all of my questions and concerns. Never pushy! They worked with me on getting a great deal on the exact car I wanted. Then on to finance....Oliver helped me. Again, I was impressed. He made me feel so comfortable and made everything so easy to understand. After finance, I was ready to go home in my new car! I was expecting them to hand me the keys and I would have to figure everything out on my own. That's how it has been in the past. But no, Sita came and introduced herself and said she was going to go over everything in the car to show me how everything worked so that I was comfortable driving. Wow! I was just blown away. Did I mention that I came in late after I got off work. Every person that helped me stayed late just to take care of me. They did it with a smile on their face and never once rushed me. I left feeling very happy and did not really expect to hear back from anyone. I was wrong again. I have heard from them all.....Thanking me and just checking back to see if I had any questions, or if there was anything I needed. Love, Love, Love Five Star Chevrolet! The people make the difference! More
Always Great Customer Service My experience here is always exceptional and anyou thing that may present itself as aneeded issue is addressed with the utmost professionalism. Great My experience here is always exceptional and anyou thing that may present itself as aneeded issue is addressed with the utmost professionalism. Great team at Five Star Chevrolet! Thanks for the continuously great customer service! More
David Reeves Best Sales Guy Ever!!!! i had the best car buying experience ever. David is a great sales guy. I never felt rushed, pushed or pressured. He took the time to find out my need i had the best car buying experience ever. David is a great sales guy. I never felt rushed, pushed or pressured. He took the time to find out my needs. Never looked at his phone or computer. He never interrupted me. He was honest open and genuine. I would definitely recommend him as a sales guy I will buy from again. I have never ever felt that way, ever. I also am not a push over and he was patient, kind and sincere. He really made it seem like a friend. I know that this will not be the last car I buy. And the rest of the dealership was down to earth and kind as well. Everyone we touched during the sales process was kind, professional and genuine. You cannot go wrong with David or Five Star Chevrolet. Shelley and Oliver went above and beyond to make sure my experience was nothing but excellence. Well done, Five Star! More
Great experience! David was awesome. He took the time to hear what I was really looking for and boy did he deliver! I got way more car than I thought I could ever affor David was awesome. He took the time to hear what I was really looking for and boy did he deliver! I got way more car than I thought I could ever afford. This is my first luxury car and I am in love. More
Best Car Experience we ever had! My wife and I purchased a new Malibu at Sam Pack 5 star cheverlot. David Reeves was exceptional and provided the best car experience we ever had! He t My wife and I purchased a new Malibu at Sam Pack 5 star cheverlot. David Reeves was exceptional and provided the best car experience we ever had! He truly cares for people and will go above and beyond to do what is right at any cost. He is knowledgable and well rounded. Make sure you see David Reeves! Sita was a huge asset with onstar enrollment and understanding the technology. More
Just came to check to see if I qualify for a new truck Good service, everyone is trying the best to get you on a new car..... Jennifer from front desk always helping and so kind and friendly.... Good service, everyone is trying the best to get you on a new car..... Jennifer from front desk always helping and so kind and friendly.... More
excelent My Wife and I were very happy with the low key negotiations on the final price of our Malibu. Brett Coffin was very helpful to direct us to the Mali My Wife and I were very happy with the low key negotiations on the final price of our Malibu. Brett Coffin was very helpful to direct us to the Malibu that was our final choice, he was Great Sita Velasquez explained all of the features that we could use connecting our cell phones. Sita and Brett were absolutely Fantastic!!! We would not hesitate to recommend 5 Star to anyone of our friends that need to buy a car. More
Amazing! Amazing! AMAZING! My experience at Five Star Chevrolet was everything! David Reeves took the time to assist my dad with an issue regarding the title to his truck and he My experience at Five Star Chevrolet was everything! David Reeves took the time to assist my dad with an issue regarding the title to his truck and he ended up becoming our go-to salesman for life! I just so happened to be in need of a new car and my dad told David that if he helped him with his issue, he would buy my car from him! David exceeded my dad's expectations, which in turn started my car-buying process with him. It was love at first sight with my car! I couldn't believe that I was actually approved and got a great interest rate and payment. This was extremely important to me because I'm a college student on a budget! His wife Sylvia was there visiting him and she helped entertain my impatient little brothers throughout the entire process, which was awesome! Sita Velasquez ended the night with helping me connect my On-Star and teaching me everything there is to know about my car! From start to finish, we were treated with such respect and importance! David, Sylvia, Oliver, and Sita, thank you! Thank you! Thank you! More