
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing!!! Lloyd was our sales rep and was ready on time for our appointment. After test driving and narrowing our selection down, we were able to leave, and do Lloyd was our sales rep and was ready on time for our appointment. After test driving and narrowing our selection down, we were able to leave, and do negotiations via text and email. We went in the next day and were out with all paperwork signed and driving off in our new vehicle in an hour! More
Great people, friendly and knowledgeable Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great people great dealership. More
Professional Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the car was ready for pick up. (FYI, location apps still show directions to the old facility across the street) More
Front tire alignment Great service - thank you! I called Monday for an appointment and they got me in first thing Tuesday. Appreciate them getting me in so quickly. Great service - thank you! I called Monday for an appointment and they got me in first thing Tuesday. Appreciate them getting me in so quickly. More
Excellent ! Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot w Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot was there to greet me ,with a large SMILE!!!! and said " some body would help Quickly " . Tom rushed out with big SMILE ! When I came back to get my , I did a DOUBLE TAKE, Could not BELIEVE how CLEAN my truck was. My 2015 truck look like it did 2/9 /2015,coming off the Show room floor!!! Thank you Tom and your cleaning crew More
Really!! Excellent service above and beyond...Oh, you might want to update your front page of this survey with your new location. Come on guys, I got to go to Excellent service above and beyond...Oh, you might want to update your front page of this survey with your new location. Come on guys, I got to go to work ( change your 25 word minimum. More
Service The service was good and Tom was great. Had transmission flushed and a few other including a door latch replacement and it was all done in a timely ma The service was good and Tom was great. Had transmission flushed and a few other including a door latch replacement and it was all done in a timely manner. Tom was very polite when I notified him I would be late for my appointment and still did a great job. More
5 Stars fpr Five Star Chevrolet No sooner drove up to the Service Dept and Rick was out the door headed my way. He listened attentively to why I was there and had the service request No sooner drove up to the Service Dept and Rick was out the door headed my way. He listened attentively to why I was there and had the service request written up and into the service area in a flash. This was my first visit to the new location and I was very impressed with the facilities. Easy to get to and friendly associates. I am will definitely be back when service is needed for my car. More
Five Star Chevrolet is great to work with - Jun 2017!! I went to several dealers (with fancy showrooms) and decided to finally give a smaller dealership a chance. When I initially pulled into the lot, I w I went to several dealers (with fancy showrooms) and decided to finally give a smaller dealership a chance. When I initially pulled into the lot, I wasn't too impressed since the building seem old and the lot was small. However, too my surprise, I found the perfect car and was able to negotiate the price I needed to afford the purchase. My sales rep was Lloyd Facen and he was so patient and nice! The Sales manager was Billy and he was also pleasant to work with. Thanks to Five Star for helping me to finalize the purchase of my car. Hope to be back soon in a few years to trade up! More
Quick, quality, and painless. Just how it's supposed to be I dropped off my truck, they offered me a ride. I declined. They called me when it was done, and I came to pick it up, no issues. The advisors were fa I dropped off my truck, they offered me a ride. I declined. They called me when it was done, and I came to pick it up, no issues. The advisors were fantastic, especially Rick W. The cashiers were.... curt, but not rude, I can't fault them for that I suppose. There were no attempts to overcharge me. This is how routine service is supposed to be done. More