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Five Star Chevrolet

Carrollton, TX

4.9
1,420 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,420 reviews

June 20, 2024

Five star Chevrolet was excellent from start to finish. Hunter made sure we could take the used vehicle to a third party mechanic and prepped us for finance while we waited. We got the ok to move forward f More

by Willfill024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Patel
Jun 20, 2024 -

Willfill024 responded

We are so happy with our experience and my wife is loving her new car! We spent over 2 months trying to find the perfect car and we’re so thankful to have found this dealership for new or used cars. Thank you again to all of the friendly people at Five Star Chevrolet, the entire experience was like buying from a family friend!

Jun 22, 2024 -

Five Star Chevrolet responded

Willfill024, We're thrilled to hear you had such a positive experience at Five Star Chevrolet! It's rewarding to know Hunter helped find the perfect car that fit your wife's needs. Thank you for choosing us, and congratulations to your wife on her new car! Thank you, Alan Brown, General Manager

June 18, 2024

they listened to what I wanted in a Silverado and help me find the right vehicle. They were very responsive throughout the process, including helping me find the aftermarket accessories that I wanted. I will More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Five Star Chevrolet responded

Congratulations, Scott, on your Silverado from Five Star Chevrolet. If there is anything else we can do for you, please reach us at 972-389-6700. John and I want to make certain you fully enjoy your new truck. Sincerely, Alan Brown, General Manager

June 18, 2024

Convenient, helpful and easy to use was accurate about when the car would be available. More

by charlessb720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Five Star Chevrolet responded

Charles, Timely and efficient service is the goal at Five Star Chevrolet. We hope you count on us for future care needs. Please stay in touch at 972-389-6700. Safe travels and thank you! Take care, Chris Selbach, Service Director

June 11, 2024

Lloyd help us out and made us feel comfortable. Compared to ever other deal experience we had this felt far more fair, and far less pressure. Will always check Sam pack dealers first due to this ex More

by nicgus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Five Star Chevrolet responded

Nicgus1, Thank you for making your way to Five Star Chevrolet. Lloyd is readily available at 972-389-6700 if you have additional questions. Don't hesitate to let us know how we can help with future auto needs. Best regards, Alan Brown, General Manager

May 30, 2024

Great work. Brian is always amazing to work with. Outstanding service. I always leave happy. More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Chevrolet responded

October7175, It is great to know that you found working with Brian and the Five Star Chevrolet service team a great experience. Should you have additional questions, we remain available at 972-389-6700. Let us know how we can help you enjoy your vehicle. Thank you, Chris Selbach, Service Director

May 26, 2024

Estamos muy contentos con nuestra compra la gente muy amable y un buen servicio en general. More

by c.moreno1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Chevrolet responded

C.moreno1979, Felicitaciones por su compra en Five Star Chevrolet. Estamos aquí para ayudarle a disfrutar de su vehículo. No dudes en llamar al 972-389-6700. Esperamos responder a todas sus preguntas. Gracias, Alan Brown, Gerente General

May 25, 2024

Our experience here was fantastic. I initially reached out to Lloyd online for a test drive. Not only was the car waiting for me but the whole experience was no pressure. He knew I was More

by rostonerin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Five Star Chevrolet responded

Rostonerin, Thank you for returning to Five Star Chevrolet during your vehicle search. Lloyd and our sales team continue to focus on customer satisfaction. Be sure to call 972-389-6700 if questions arise with your car. We are here to share our knowledge and help you fully enjoy your ride. Thanks again for your business and your feedback! Best regards, Alan Brown, General Manager

May 24, 2024

Jorge. Literally a professional at giving the best and smoothest car buying experience. His attention to detail and quickness is phenomenal. 5 star service More

by Rosa Aguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Five Star Chevrolet responded

Rosa, Thanks for letting us know about your experience at Five Star Chevrolet. We are happy to hear Jorge provided a welcoming atmosphere and helpful shopping experience. Should you have additional questions, please call 972-389-6700. We are here to help with all of your vehicle needs. Congratulations on your purchase. Take care, Alan Brown, General Manager

May 17, 2024

I went in for a state inspection on short notice. Jessy got me in and out and her communication is GREAT. She has such a good vibe and makes the car service experience smooth and easy. More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Five Star Chevrolet responded

Kholbrook, Customer satisfaction is the focus at Five Star Chevrolet. Don't hesitate to reach Jessy and our service team with future needs at 972-389-6700. We are here to help you enjoy your car. Thank you for your business and endorsement. Take care, Chris Selbach, Service Director

May 17, 2024

Yulian is very professional, everyone made us feel welcome and answer all questions and concerns More

by Luz.louis28@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Equihua
May 18, 2024 -

Five Star Chevrolet responded

Luz.louis29, Thank you for taking the time to recognize Yulian and Five Star Chevrolet. Congratulations on your purchase and please stay in touch at 972-389--6700. We are here to address your new vehicle questions as they arise. Take care, Alan Brown, General Manager

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