Five Star Chevrolet

It's Just Easy They make everything so easy. I have the program where the oil changes are included. They go out of their way to make servicing my car simple. Th They make everything so easy. I have the program where the oil changes are included. They go out of their way to make servicing my car simple. The shuttle driver was out and so to keep me from having to wait, the service manager, Hoot, made sure I got where I needed to be. Rick went out of his way to have his guy look at the convertible and called me as he said he would with what he found. I picked up a car that had been washed and vacuumed after the oil change was done. Awesome value added customer service. More

A good truck from good people We have bought many cars and trucks over the years, but our main sales consultant, Lloyd Facen, made this carbuying experience the best one yet. He is We have bought many cars and trucks over the years, but our main sales consultant, Lloyd Facen, made this carbuying experience the best one yet. He is a very good and considerate man whom I will definitely recommend to my coworkers and friends. The entire staff, including Bryce Armijo, was very helpful in setting up and helping us understand all of the conveniences in the new Chevy Silverado. In short, we got a good deal on a great truck from one of the best dealerships we've been to. A great big thank you to all involved, especially our sales consultant Lloyd. Great job! More

Express Service Friendly Service Advisor met me immediately on arrival. Silverado was serviced with oil, filter change as well as a tire rotation in less than an hou Friendly Service Advisor met me immediately on arrival. Silverado was serviced with oil, filter change as well as a tire rotation in less than an hour. Super nice customer waiting area with refreshments. More

Exceptional Customer Service When purchasing a car it is most definitely the service that makes the experience and decision comfortable. After visiting ten different places, I wa When purchasing a car it is most definitely the service that makes the experience and decision comfortable. After visiting ten different places, I was greeted with friendly faces from every employee upon arrival. This was different in comparison to other places in Dallas when I was ignored or told, "I didn't even see you come in" when I was awaiting service for a good 5-7 minutes,so I refuse to go to Carmax or Hyundai, and Toyota. Five Star Chevrolet has been nothing but exceptional to my family and I. Unlike other dealerships, I was not pressured at all to buy a car. My car salesman, Bryce Armijo, was excellent. He is very knowledgeable, has great communication skills, respectful, patient, and very kind. This is the only place that did not make me feel like vultures were after me to persuade me to make a purchase. I decided upon a 2012 Nissan Sentra in which they replaced the windshield, fixed the tint, filled my gas tank twice, and did a thorough inspection. I am very impressed with Five Star Chevrolet. Their name speaks for their actions. I will tell all of my friends and family to go to Five Star Chevrolet, instead of its competitors. They will make sure you are satisfied here. Thank you John, Lloyd Facen, everybody, and especially my salesman,Bryce, for making my experience amazing. I appreciate your service whole heartedly and I'll be sure to tell everyone of how helpful and kind your facility is. More

Great working with Lloyd Clean, polite, and great customer service. The process was quick and didn't waste my whole day shopping. Lloyd was professional and very pleased to Clean, polite, and great customer service. The process was quick and didn't waste my whole day shopping. Lloyd was professional and very pleased to work with More

Amazing!!! Lloyd was our sales rep and was ready on time for our appointment. After test driving and narrowing our selection down, we were able to leave, and do Lloyd was our sales rep and was ready on time for our appointment. After test driving and narrowing our selection down, we were able to leave, and do negotiations via text and email. We went in the next day and were out with all paperwork signed and driving off in our new vehicle in an hour! More

Great people, friendly and knowledgeable Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great people great dealership. More

Professional Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the car was ready for pick up. (FYI, location apps still show directions to the old facility across the street) More

Front tire alignment Great service - thank you! I called Monday for an appointment and they got me in first thing Tuesday. Appreciate them getting me in so quickly. Great service - thank you! I called Monday for an appointment and they got me in first thing Tuesday. Appreciate them getting me in so quickly. More

Excellent ! Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot w Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot was there to greet me ,with a large SMILE!!!! and said " some body would help Quickly " . Tom rushed out with big SMILE ! When I came back to get my , I did a DOUBLE TAKE, Could not BELIEVE how CLEAN my truck was. My 2015 truck look like it did 2/9 /2015,coming off the Show room floor!!! Thank you Tom and your cleaning crew More