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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
May 04, 2017
Fast service I waited while my car was inspected for my state inspection sticker. While I couldn't make an appointment I only had to wait for less than an hour. I waited while my car was inspected for my state inspection sticker. While I couldn't make an appointment I only had to wait for less than an hour. The waiting room was clean, and I appreciated the complimentary bottle of water. More
by jaxmdj17
Employees Worked With
I don't remember the name
May 02, 2017
It was satisfactory. You provided the service I needed in a very timely manner. I thank you service department. Looking forward to the next time I needed something done. You provided the service I needed in a very timely manner. I thank you service department. Looking forward to the next time I needed something done. More
by no
Employees Worked With
Tom Smith
April 29, 2017
Great! The service was great! Mr. Smith took care of everything that needed to be serviced during the visit in a more than reasonable amount of time. The service was great! Mr. Smith took care of everything that needed to be serviced during the visit in a more than reasonable amount of time. More
by Abba1736
Employees Worked With
Tom Smith
April 26, 2017
Absolutely Outstanding Service! What an amazing dealership! Everyone was so kind and Lloyd helped me get into exactly what I want. There was no back and forth. They truly listened to What an amazing dealership! Everyone was so kind and Lloyd helped me get into exactly what I want. There was no back and forth. They truly listened to me and I couldn't be more happy with my purchase. I was so nervous going in and y'all made me feel so comfortable when making my decision. I absolutely love my truck!! Thank you so much Lloyd! Billy and Christian thank you as well! I will refer everyone I know to Five Star Chevrolet!! More
by Breanna Cole
April 25, 2017
Love dealing with Five Star Chevrolet I purchase my cars and have the serviced at Five Star Chevrolet. Service is exceptional! My service advisors are always so friendly and knowledgeabl I purchase my cars and have the serviced at Five Star Chevrolet. Service is exceptional! My service advisors are always so friendly and knowledgeable. The employees that actually service my car and take car of any problems are also THE BEST! Always serviced and fixed right the first time. Five Star Chevrolet will always be my choice for,purchasing and servicing cars. More
by PJY
Employees Worked With
I don't remember the name.
April 14, 2017
Great Dealership I came in to get My Malibu serviced and while I was waiting I looked at New Cars with Salesman Michael Leatherwood. This a Great Dealership. I came in to get My Malibu serviced and while I was waiting I looked at New Cars with Salesman Michael Leatherwood. This a Great Dealership. More
by Jane
Employees Worked With
Tom Smith
April 11, 2017
Awesome Team My experience simply put was great. Had Jess Smith not been persistent with me, I may have missed out on a really good deal. I will and have alread My experience simply put was great. Had Jess Smith not been persistent with me, I may have missed out on a really good deal. I will and have already recommended the dealership to friends and family. ....and to see Jess Smith. Or anyone available to see. You will not be disappointed. These people get it. GREAT EXPERIENCE! GOOD JOB GUYS! More
by Chris2017
Employees Worked With
Brandon Mathews
April 10, 2017
Purchase of 2017 Chevy Silverado I worked with Russell Christmas when I traded my truck for a new Chevy Silverado. Start to finish I was with an expert who knows his product and trea I worked with Russell Christmas when I traded my truck for a new Chevy Silverado. Start to finish I was with an expert who knows his product and treated me with great respect and understanding. Worked for me and made a outstanding deal. Best experience in vehicle purchasing in over 30 years! More
by mjquigley
Employees Worked With
Russell Christmas
March 28, 2017
One Happy Camper To make a long story short I am 100% satisfied with my decision the sales person Tarell was AWESOME! I did not feel pressured to buy. I enjoyed my ex To make a long story short I am 100% satisfied with my decision the sales person Tarell was AWESOME! I did not feel pressured to buy. I enjoyed my experience with everyone Joe was also great he was the first person I spoke with there. More
by Lowens
Employees Worked With
Christian "I think" he's in finance, Tarell Butler, Joe Gobea
January 22, 2017
Great deal on a new Camaro. Five Star Chevrolet had great deals on new Camaro's and worked with me to secure 100% satisfaction on my new purchase. Terrell was informative and hel Five Star Chevrolet had great deals on new Camaro's and worked with me to secure 100% satisfaction on my new purchase. Terrell was informative and helpful. Looking forward to their new showroom opening nearby. Highly recommend this dealership. More
by happycarowner
Employees Worked With
Tarell Butler, Joe Gobea
