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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

June 14, 2017

Great job! I am about to go on vacation and I asked they do the oil and check a few things. They called promptly and gave me diagnosis. An hour later my car was More

by Stansells
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jun 15, 2017 -

Five Star Chevrolet responded

Have a wonderful vacation Stansells. It was our pleasure to get your car road ready. Enjoy and thank you for choosing Five Star Chevy- Hoot Lankford, Service Manager, 972-389-6700.

June 12, 2017

Service Work was done in a professional and timely manner Tom was very helpful with his explanation of the work that was done. Would recommend him in the futu More

by James Trotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jun 13, 2017 -

Five Star Chevrolet responded

Thanks for your feedback James. You are a valued customer at Five Star Chevrolet. Please call on us anytime regarding any of your vehicle needs. Thank you, Kevin Wildman, GM, 972-389-6700.

June 10, 2017

Car buying made easy Everyone at Sam Pack was beyond welcoming and helpful. I walked in with a monthly payment in mind and they did everything they could to meet it. They More

by Agustin Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Bohrmann
Jun 11, 2017 -

Five Star Chevrolet responded

It was our pleasure to find the right deal for you, Agustin. We can not wait to have you in our new facility soon. Enjoy your new ride. Thank you, Kevin Wildman, GM. 972-389-6700.

June 09, 2017

good service drove in for service and need fixed same problem befor, call me later what problem and fixed price when will be ready for pick-up, is very good More

by crafton2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jun 11, 2017 -

Five Star Chevrolet responded

Thank you for choosing our service center, crafton2110. We are anxious to have you visit our new facility coming in the next month. We appreciate you and your business, Hoot Lankford, Service Manager.

June 07, 2017

LLoyd is awesome and made our buying experience fun! We had a great experience buying from Lloyd and Five Star Chevrolet and will gladly recommend Five Star to all of our friends and colleagues. Than More

by Rick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Rick. We appreciate your comments regarding the service provided by Lloyd Facen and will certainly share them internally. You are a valued customer to us at Five Star Chevrolet. Please call us anytime regarding any car care needs or concerns you may have. Congratulations and thank you, Kevin Wildman, GM, 972-389-6700.

June 04, 2017

Pleasant car buying experience My 6'4" husband needed a new car but has a hard time finding something to fit him. Research showed the Malibu should work, but he was reluctant to con More

by Laura Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Laura. We appreciate your comments regarding the customer service you received from Lloyd and will certainly share them. You are a valued customer to us and we're delighted that your husband sits comfortably in a Malibu. Please call us anytime regarding any car care needs or concerns you may have. Congratulations and thank you, Kevin Wildman, GM, 972-389-6700.

June 03, 2017

My experence. I schedule for an oil change Friday morning. When I arrived Tom Smith called me by my name. That was impressive to me. I had a concern with the hoo More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jun 04, 2017 -

Five Star Chevrolet responded

Thank you for recognizing Tom Smith and allowing us to service your vehicle. We appreciate you and your business. Please let us know if have further needs. Thank you, Hoot Lankford, Service Manager. 972-389-6700.

June 02, 2017

Smooth process, friendly staff This was the easiest place I have ever purchased a vehicle and I have purchased several. The staff was great, my salesman Lloyd Facen was great and v More

by Britt6405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gobea
Jun 04, 2017 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet. We are excited you shopped with us and we look forward to servicing your vehicle in our new Service Center opening soon. May thanks, Kevin Wildman, GM. 972-389-6700.

May 25, 2017

Speedy Service The wait time for service to be performed was as estimated. The service dept. staff were friendly from point of contact to completion of service. Fri More

by PJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
May 26, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. You are a valued customer to us at Five Star Star Chevrolet. Please call on us anytime regarding any car care needs or concerns you may have. Thank you, Kevin Wildman, GM, 972-389-6700.

May 12, 2017

Best Experience One of the best experience buying a car I have ever had. Saw the car on line, called spoke with Timothy. Arrived around 12:30 noon to test drive the c More

by Gonzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy internet sales and Brandon Finance
May 15, 2017 -

Five Star Chevrolet responded

We hope you are enjoying your new car, Gonzo. Thanks for choosing 5 Star Chevrolet. We are anxious to have you at our new facility this summer. We appreciate you and your business, Fonzy Pelayo, 972-389-6700.

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