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Five Star Chevrolet

Carrollton, TX

4.9
1,455 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,455 reviews

January 30, 2018

Good Service I purchased a used vehicle and they were very open an honest about problems with the vehicle. They fixed the issues without any special negotiations. More

by aussie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 30, 2018 -

Five Star Chevrolet responded

aussie1, your satisfaction is key to our success. Thank you for shopping at Five Star Chevrolet and we look forward to helping with any future automotive needs. Thanks, Fonzy Pelayo, Sales Manager. 972-389-6700

January 25, 2018

Dealership Experience I wanted to give a shout out to the dealership on helping our family purchase the right first car for our 16 year old Daughter. Thanks. Kevin Morris More

by KevinMorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio (sales), Sammy (finance), Michael (experience manager), Brett (manager)
Jan 25, 2018 -

Five Star Chevrolet responded

Mr. Morris, we are always excited when we can help with a first car! If you or your daughter need additional assistance with the vehicle, please do not hesitate to contact us. Safe travels, Fonzy Pelayo, Sales Manager. 972-389-6700

January 24, 2018

Great service I went in without an appointment for a required oil change and tire rotation. They hooked me right up and me out of there in about an hour. They were More

by k9master69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had several people help and I am sorry I cant recall their names.
Jan 24, 2018 -

Five Star Chevrolet responded

Thanks for stopping by our new location, k9master69. We are happy to have you in for your automotive needs any time. Hope to see you again, Steve Fly, GM 972-389-6700

January 19, 2018

Top Flight customer servicec Lloyd Facen was excellent to deal with. His consistency and attention to detail made the car lease a dream. From the tour of the car and test drive More

by Mike Shedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2018 -

Five Star Chevrolet responded

Mr. Shedd, it is great to hear our knowledgeable staff are keep up with the organization's expectations. Thanks for sharing your shopping experience. We value your opinion. Safe travels, Steve Fly, GM. 972-389-6700

January 15, 2018

New Car for a New Family I've recently gotten married and more recently, we had our first child. I was weary of buying my first car on my own but my specialist made the proces More

by Jessica Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Five Star Chevrolet responded

Congratulations on the many important milestones in your life, Jessica! We are thrilled we could be a part of the car buying experience. Take care and have fun with your new family. Thank you, Fonzy Pelayo, Sales Manager. 972-389-6700

January 12, 2018

corvette state inspection quick and friendly service, I prefer to use a reputable service center to have anything done to my corvette. Always used a dealership to service my ca More

by Vett Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isbel Lopez
Jan 12, 2018 -

Five Star Chevrolet responded

Vett Driver, it is an honor for us to supply the maintenance for your corvette. Thanks for recognizing our Service Center and we look forward to having you back. Take Care, Steve Fly, GM 972-389-6700

January 08, 2018

Great Customer Service in the Service Dept Amanda in the Service Dept is Awesome. She kept me informed and was very friendly. She actually remembered me from my last visit. Thanks! Steve More

by sstarkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 09, 2018 -

Five Star Chevrolet responded

Steve, we love hearing Amanda is taking care of you with ease during your service visits. We are only a phone call away for any additional car care questions at 972-389-6700. Thank you for choosing Five Star Chevrolet, Fonzy Pelayo, Sales Manager.

January 05, 2018

I was not pressured by the salesman. I liked the car and came back several times. Johnny was there each time but did not put the screws to me. When I was ready I was ready. More

by robertmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendosa
Jan 08, 2018 -

Five Star Chevrolet responded

robertmi, your feedback is appreciated and we are thrilled you came back to make your purchase. Thank you for shopping with Johnny and Five Star Chevrolet. We hope to have the opportunity to work with you on any future vehicle needs. Thanks, Steve Fly, GM. 972-389-6700

January 05, 2018

Great Experience I bought my first car at this dealership at the beginning of January. They dealership made it simple and easy for me to make my purchase, and I couldn More

by Teacher1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff W
Jan 08, 2018 -

Five Star Chevrolet responded

Congratulations, Teacher1015 on the purchase of your new Chevrolet. Our team was thrilled to receive your recognition and such a high rating of service. Thank you for choosing Five Star Chevrolet, Steve Fly, GM 972-389-6700.

January 01, 2018

Excellent Customer Service My experience w/this dealership was stress free! It was more than just another sale for them. The entire sales team made the buying process easy. They More

by A Pleased Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Morris, Jeff Webb, & Michael Leatherwood
Jan 02, 2018 -

Five Star Chevrolet responded

Congratulations on the newest model Chevy Malibu, A Pleased Customer! This feedback and 5 star rating is awesome for each of our team members. Thank you for shopping at Five Star Chevrolet and please let us know when we can help again. Happy New Year, Steve Fly, GM. 972-389-6700.

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