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Five Star Chevrolet

Carrollton, TX

4.9
1,418 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,418 reviews

January 05, 2018

I was not pressured by the salesman. I liked the car and came back several times. Johnny was there each time but did not put the screws to me. When I was ready I was ready. More

by robertmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendosa
Jan 08, 2018 -

Five Star Chevrolet responded

robertmi, your feedback is appreciated and we are thrilled you came back to make your purchase. Thank you for shopping with Johnny and Five Star Chevrolet. We hope to have the opportunity to work with you on any future vehicle needs. Thanks, Steve Fly, GM. 972-389-6700

January 05, 2018

Great Experience I bought my first car at this dealership at the beginning of January. They dealership made it simple and easy for me to make my purchase, and I couldn More

by Teacher1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff W
Jan 08, 2018 -

Five Star Chevrolet responded

Congratulations, Teacher1015 on the purchase of your new Chevrolet. Our team was thrilled to receive your recognition and such a high rating of service. Thank you for choosing Five Star Chevrolet, Steve Fly, GM 972-389-6700.

January 01, 2018

Excellent Customer Service My experience w/this dealership was stress free! It was more than just another sale for them. The entire sales team made the buying process easy. They More

by A Pleased Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Morris, Jeff Webb, & Michael Leatherwood
Jan 02, 2018 -

Five Star Chevrolet responded

Congratulations on the newest model Chevy Malibu, A Pleased Customer! This feedback and 5 star rating is awesome for each of our team members. Thank you for shopping at Five Star Chevrolet and please let us know when we can help again. Happy New Year, Steve Fly, GM. 972-389-6700.

December 31, 2017

Drove off in a dream! We went in to look at a gorgeous 2018 Traverse Premier Red Line Edition. The service and attention given to us impressed us. The team worked seamles More

by Renold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lacy
Jan 01, 2018 -

Five Star Chevrolet responded

Count us in on your excitement too, Renold. Congratulations on your dream ride and thanks for making Five Star Chevrolet part of the fun. Safe travels and Happy 2018! Steve Fly, GM 972-389-6700

December 30, 2017

Great experince!!!! Knowledgeable staff, were able to work through all our new vehicle requirements and limitations along with completing sale in a timely manner. Process More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Weston Swan
Jan 01, 2018 -

Five Star Chevrolet responded

Congratulations Boomer on your Chevrolet! Your high rating of for our team and Five Star Chevrolet is truly appreciated. Enjoy and safe travels in 2018. Happy New Year, Fonzy Pelayo, Sales Manager. 972-389-6700

December 27, 2017

PRICELESS SERVICE they make sure to meet all your wants and needs. great loving people to make business with. LOVE IT!!!!! & my new truck too. GREAT JOB More

by rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel F, Michael Leatherwood, Adrian.
Dec 27, 2017 -

Five Star Chevrolet responded

Enjoy your new ride, rodriguez and thanks for your feedback. We are happy to hear we met your expectations and hope to work with you again. Thank you and Happy New Year, Steve Fly, GM. 972-389-6700.

December 22, 2017

They were Very Helpfull. I like that they are Nearby where I work.So it,s very convenient for All my needs. I can leave my Truck and come back to PICK it UP after Work! More

by el toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 22, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your truck at Five Star Chevrolet. Please call us anytime with any vehicle care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

December 19, 2017

Great buying experience I would highly recommend this dealership. I enquired about a vehicle via internet since I was from out of state, they send me photos and videos about More

by Elozzy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Marvin
Dec 19, 2017 -

Five Star Chevrolet responded

Elozzy12, it is great to hear our processes worked as you shopped for your new vehicle. Thank you for recognizing Nikki and the knowledge provided throughout the purchase. Please let us know if we can be of further assistance. Happy 2018, Steve Fly, GM. 972-389-6700

December 19, 2017

Great new facilities and awesome customer service They treat you like part of the family and always make sure you taken care of. This is why I come to them for everything! Already thinking about gett More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford
Dec 20, 2017 -

Five Star Chevrolet responded

it is great to hear our new facility made an impression, David. We would love to get you in the showroom in 2018 to check out the new models. Thanks for your business and we appreciate the great review for Hoot and our service team. Happy Holidays, Steve Fly, GM. 972-389-6700

December 17, 2017

Premire service for our Premier Impala. Lloyd and several others gave us nothing but true Five Star service. Lloyd tracked down the Premire package Impala in the exterior and interior color More

by ronandjeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Almanza, Bret Morris, Tom Smith
Dec 18, 2017 -

Five Star Chevrolet responded

Ronandjeannie, we hope you are both enjoying your new Chevy Impala. It is awesome to see the recognition for so many of our team. Thank you for choosing Five Star Chevrolet and we look forward to helping with the maintenance of your brand new car. Congratulations and safe travels, Steve Fly, GM. 972-389-6700

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