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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

October 17, 2017

Excellent Customer Service and Very helpful I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner ca More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Traci Shewmaker
Oct 18, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Roni. You are a valued customer at Sam Pack's Five Star Chevrolet. Please call on us anytime with any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700/

October 12, 2017

Best service anywhere Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased m More

by PJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Oct 13, 2017 -

Five Star Chevrolet responded

PJY, we love hearing you have been a long time customer and are excited you were able to visit our new facility. Thank you for your review and we look forward to your next visit. Regards, Steve Fly, GM. 972-221-2900.

October 06, 2017

Treated Like Family I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation More

by vpatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Tom Smith
Oct 06, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your business at Sam Pack's Five Star Chevrolet. Please call us anytime with any car care needs or concerns you may have. Thank you, Steve Fly, GM, 972-389-6700.

October 05, 2017

Excellent folks I went to test drive a Chevy Volt and was guided to Michael Leatherwood as he was the resident expert for hybrid/electric cars. Unlike my experiences More

by rballal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood
Oct 06, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. Our goals at Five Star Chevrolet include all customer interactions to be positive and helpful. We are fortunate to have MIchael Leatherwood at our dealership. Please call on us anytime regarding any of your car needs. Thank you, Steve Fly, GM, 972-389-6700.

October 01, 2017

Fast, friendly and efficient I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. More

by Patricia Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isbel Lopez
Oct 02, 2017 -

Five Star Chevrolet responded

Patricia, we love hearing you found your service appointment quick and efficient. We look forward to having you back. In the meantime, I personally welcome any of your car care concerns at 972-389-6700. Thank you, Hoot Lankford, Service Manager.

September 29, 2017

Awesome Service department was great and Hoot Lankford went above and beyond anyone’s expectations. I would recommend this service department to anyone. Tha More

by shelli87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford
Sep 30, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your vehicle at Five Star Chevrolet. Please call on us anytime regarding any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

September 22, 2017

Preowned Purchase Low Internet price was good. No hard sale on dealer add-ons. Very easy process. Friendly sales staff. Fourth car purchased from Five Star Dealership More

by Go-Rangers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 23, 2017 -

Five Star Chevrolet responded

Go-Rangers, we love having you as a loyal customer with your 4th purchase. It is an honor to have earned your business. Thank you for taking the time to share your review and if in the future I can personally assist you, please do not hesitate to contact me. Regards, Steve Fly, GM. 972-389-6700. (and Go RANGERS!)

September 22, 2017

Vehicle inspection The service was top notch; extremely friendly and personable. I asked Amanda is my car could be ready within two hours and she kept me informed and More

by Eviem469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Yarbro
Sep 23, 2017 -

Five Star Chevrolet responded

Eviem469, We love hearing you found the service at our new location to your liking. This review for Amanda is appreciated and if I can personally assist in away, I welcome your call. Thank you for choosing Five Star Chevrolet, Hoot Lankford, Service Manager. 972-389-6700.

September 18, 2017

Service Dept I had a 5 star experience from making my appoints the car getting serviced! The waiting area was comfortable I would recommend this place to everyone! More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Isbel Lopez
Sep 19, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Angela. We value your time and your business at Five Star Chevrolet. Please call us anytime regarding any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

September 17, 2017

Quick, good deal, nice facility. Negotiated deal on phone. Everyone was ready for the closing and pick up with the car waiting. All exactly as promised. Impressive new clean buildi More

by cruzeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Five Star Chevrolet responded

Congratulations on your new Cruze! Please let us know if there is ever anything else we can do for you! Safe travels! Thank you, Steve Fly, GM. 972-389-6700

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