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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

November 19, 2017

Purchased a new truck. Got me the truck I needed and wanted. It is a vast improvement over the last vehicle I had. I just hope I can use all the electronics successfully. More

by screenguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Wes Swan
Nov 20, 2017 -

Five Star Chevrolet responded

We want you to be able to use all the features on your new truck, screenguy.If you need help with the technology stop by anytime. It would be our pleasure to walk you through the processes again. Thank you for shopping at Five Star Chevrolet in Carrollton! Best Regards, Fonzy Apelayo, Sales Manager. 972-389-6700.

November 18, 2017

A Good Experience Salesman Eric Garcia is knowledgeable and efficient. He did everything he said he would. Sales Manager Bret Morris is involved and very engaging.... More

by A very satisfied customer. Love my new Tahoe!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Eric Garcia
Nov 18, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We appreciate your comments regarding the customer service provided by Eric Garcia and Brett Morris and will certainly pass them along. Your time and your business is very valuable to us at Sam Pack's Five Star Chevrolet. Congratulations and thanks for finding your vehicle with us. Be sure to call anytime with any questions or needs you may have. Steve Fly, GM, 972-389-6700.

November 14, 2017

Very patient , Very professional They are very welcoming , they help you find what your looking for , very patient always smiling , Veey professional, They help you find an affordable More

by Eydan1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel
Nov 15, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. You are a valued customer at Five Star Chevrolet. Please call on us anytime with any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

November 13, 2017

A Dealership that treats you like family. Thanks Lloyd in meeting all my service needs in finding that right truck. Plus I gave Lloyd a time schedule that I needed to be out. He was very good More

by edjoshua24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Five Star Chevrolet responded

Welcome to our Chevy dealership, edjoshua24! Congratulations on your new truck and thank you for choosing Five Star Chevrolet. Please let us know when you will be visiting again. Best Regards, Steve Fly, GM 972-389-6700.

November 12, 2017

Silverado service Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what h More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Nov 13, 2017 -

Five Star Chevrolet responded

Thank you Rick for choosing Sam Pack's Five Star Chevrolet for the service on your Silverado. We appreciate your review for Tom Smith and welcome any further questions you have on the repair. It is an honor to be your Chevy Dealer. Thank you, Hoot Lankford, Service Manager. 972-389-6770

November 03, 2017

Best service I’ve ever had. Five star Chevrolet is the best dealership I’ve ever been too! The service is awesome and they really care for you. Everyone is friendly and super kin More

by Alexlopz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Five Star Chevrolet responded

Alexlopz1, we are so lucky to have customers like you! Thank you for sharing your experience with Lloyd Facen and Sam Pack's Five Star Chevrolet. We look forward to your next visit and appreciate your purchase. Congratulations, Steve Fly, GM. 972-389-6700.

November 03, 2017

Great to work with Five Star was flawless in helping us find a vehicle and with minimum effort on our part! They were very genuine and helpful. Overall, the process was More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Morris
Nov 07, 2017 -

Five Star Chevrolet responded

Congratulations carguy on your new Chevy! Our team appreciates your business and your time for sharing your experience with Bret Morris at Sam Pack's Five Star Chevrolet. Thank you, Steve Fly, GM. 972-389-6700.

October 23, 2017

Purchasing a new Truck Eric was a pleasure to work with and was very helpful in determining the correct truck I was looking for by pointing out all of the features of the Hi More

by David Osterhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Oct 24, 2017 -

Five Star Chevrolet responded

Thanks for the feedback David and Congratulations on your new truck. You are a valued customer at Sam Pack's Five Star Chevrolet. Please call us anytime with any vehicle care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

October 19, 2017

I LOVE 5 STAR CHEVROLET Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I More

by DIANA LUMBRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Rick White
Oct 19, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Diana. We value your time and your business at Five Star Chevrolet. Please call on us anytime with any car care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

October 19, 2017

Satisfied Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Oct 20, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Angel. You are a valued customer at Five Star Chevrolet. We value your time and your loyalty. Be sure to call us anytime regarding any vehicle needs you encounter. Thank you, Steve Fly, GM, 972-389-6700.

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