Five Star Chevrolet

Awesome and stress free! This was the most comfortable that I have ever felt buying a car. It is usually a stressful experience but not with 5 Star! Everyone was so nice and h This was the most comfortable that I have ever felt buying a car. It is usually a stressful experience but not with 5 Star! Everyone was so nice and helpful. I never felt like I was being taken advantage of. Bret worked very hard to find the Traverse that I wanted. J.C. was extremely patient with me when I was trying to make a decision and never pressured me into anything. I could not have asked for a better experience. These two guys rocked! More

Phenomenal Service. Thank you Lloyd and his team, I am very blessed and extremely grateful to have been taken care of by the best of the best! I was extremely frustrated Thank you Lloyd and his team, I am very blessed and extremely grateful to have been taken care of by the best of the best! I was extremely frustrated that my 2011 Chevy Tahoe was in the shop again for repairs for the 3rd time and the money it was costing me was even more frustrating! Lloyd greeted me asked a few questions and BAM I drove off in a brand NEW 2018 Chevy Traverse, the process was so smooth and stress free! I definitely recommend Lloyd and his team, they make you feel at home they are very attentive, humble and caring! Excellent 5 star service. More

5 Stars for 5 Star Super service. Came in for state inspection. Ollie met me at the car before I could get out of the car. In addition they automatically checked the fl Super service. Came in for state inspection. Ollie met me at the car before I could get out of the car. In addition they automatically checked the fluid levels and tire pressure. They also washed my car. Such great service! More

Another great purchase with Jorge Ramos Jorge Ramos makes every car purchase pleasant. He always knows how to make a customer feel comfortable and at ease when making a car sale, that is som Jorge Ramos makes every car purchase pleasant. He always knows how to make a customer feel comfortable and at ease when making a car sale, that is something I have yet to see somewhere else. I look forward to referring all my friends and family to Jorge when they need to buy a car. Thanks again Jorge!! More

the very definition of sleezy car sales!!!!! On 2/17/2018 i purchased a used vehicle from 5 star chevrolet in carrolton. Sales guys were great, we went through the whole process of test drive, di On 2/17/2018 i purchased a used vehicle from 5 star chevrolet in carrolton. Sales guys were great, we went through the whole process of test drive, discussing prices, discussing warranties. I advised my salesman that i didnt want additional warranty since the car still had some manufacturer warranty. So we signed the little sales slip. And then go thru the financing office. Everything was still great. It took a little longer than normal to wait for them to get the paper work ready. But we had a 2 hour drive to get back home so we were in a rush. My dumb self didnt pay attention to what i was signing in the rush, and apparently signed a warranty contract that i had already specifically stated to my salesman I DID NOT WANT!!!!! I didnt find this out until i got my finance paperwork and it showed an extra 2500 bucks roughly. I have now been in contact with the dealership getting the run around trying to cancel it. Today(3/2/18) i call and find out that i have to drive all the way back to the dealership to get this done because they need to do an odometer reading and have be sign papers. asked if i could send a pic of odometer and sign and fax papers back, but no, the car has to come to the dealership. I get it, i should have been paying attention to what i signed, but at the same time, a car dealership shouldnt add on to a purchase, when they were already told NO!!! Thank you sam pack for the wonderful car buy experience, NOT!!!! More

Great overall experience! Thanks to Dexter Kellough and the entire 5 Star Chevrolet Team for a great buying experience! I will be recommending 5 Star Chevrolet to all my frie Thanks to Dexter Kellough and the entire 5 Star Chevrolet Team for a great buying experience! I will be recommending 5 Star Chevrolet to all my friends and family! More

Outstanding Experience!! Top notch customer experience from start to finish! I first emailed the dealership to confirm they had the exact vehicle I wanted to test drive. When Top notch customer experience from start to finish! I first emailed the dealership to confirm they had the exact vehicle I wanted to test drive. When I arrived at the dealership, Cecilio was great to work with and answered all of my questions. Five Star is not the closest Chevy dealership to my home, but I'm glad I made the drive to meet Steven, Bret, Sam and the team at Five Star. I will definitely use them for all of my service/maintenance milestones with my new Chevy. More

Great service for maintenance The service has been great from the start of the purchase of the vehicle. I can always count on Five Star to call or notify me with the service remin The service has been great from the start of the purchase of the vehicle. I can always count on Five Star to call or notify me with the service reminder. They have demonstrated to me the willingness to keep the maintenance up on my vehicle, and to maintain a friendly relationship with me the Service and Sales departments. I look forward to doing maintenance and business with Five Star in the future. More

Best customer service AFTER the sale! Everyone was so nice, the waiting area was spacious and clean. Much better than Stonebriar Chevy. I drove out of my way to come here after I moved to Everyone was so nice, the waiting area was spacious and clean. Much better than Stonebriar Chevy. I drove out of my way to come here after I moved to McKinney instead of returning to rude people. I was called to make an appointment and when I arrived I was told I would not have to wait because I had an appointment. I was offered the option of 2 waiting areas, and told what to expect on either area. There were drinks and comfortable seating. When my car was ready, Dustin escorted me to checkout and stayed present to escort me to my car. My oil change was covered by my extended service plan. Stonebriar Chevy charged me for my previous oil change. I have been raving about my experience all day today! More

My new best friends I was treated as a friend rather than a customer. They listened to my requests and delivered more than expected. Not only am I satisfied with my purch I was treated as a friend rather than a customer. They listened to my requests and delivered more than expected. Not only am I satisfied with my purchase, I'm grateful to the entire team. More