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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
December 09, 2017
Great Service Thanks Tom for the quick efficient service! Pat the porter was helpful on time and personable. I will definitely utilize this dealership in the future Thanks Tom for the quick efficient service! Pat the porter was helpful on time and personable. I will definitely utilize this dealership in the future. More
by Paul Dietzler
Employees Worked With
Tom Smith
December 06, 2017
Excellent service Since the 1st day I went to bought my car the service I received was beyond expectations...thx a lot and never change guys, please. Since the 1st day I went to bought my car the service I received was beyond expectations...thx a lot and never change guys, please. More
by Luis
Employees Worked With
Johnny Mendoza (sales)
December 05, 2017
Service Tom was very helpful and went beyond what was requested to improve the service experience. Items requested were fixed/repaired plus he identified add Tom was very helpful and went beyond what was requested to improve the service experience. Items requested were fixed/repaired plus he identified additional items in need of repair (at no cost)! More
by 5star
Employees Worked With
Tom Smith
December 03, 2017
Z06 deal went smoothly A lot of people worked a lot of time on this deal to make it work. It was a unique situation that worked out in the end. A lot of people worked a lot of time on this deal to make it work. It was a unique situation that worked out in the end. More
by budgreen3564
November 30, 2017
Couteous, thorough, and prompt service visit Having purchased my 2012 Silverado at this dealership, and having it serviced there its whole life, I have built a good relationship with Tom, in the Having purchased my 2012 Silverado at this dealership, and having it serviced there its whole life, I have built a good relationship with Tom, in the service department. I called him to schedule my service, advise of a part replacement that was needed, and to request a loaner vehicle. When I arrived, I was greeted promptly, paperwork was filled out, the loaner was pulled around, and I was out the door in minutes. Tom was in contact with me to review and confirm the work to be done, advised me of the total cost, and that the vehicle would be ready by the end of the day. He later called again to confirm that the vehicle was ready for pick up, and that I could show up at my convenience. When I did pick the vehicle up, it was washed and everything was completed to me satisfaction. I couldn't ask for anything more when having my automobile serviced. Thank you Five Star Chevrolet for executing flawlessly. More
by David D.
Employees Worked With
Tom Smith
November 29, 2017
Friendly and helpful Great service and helpful staff. Dale was very helpful with getting everything ready and making sure I was satisfied.. I would definitely recommend th Great service and helpful staff. Dale was very helpful with getting everything ready and making sure I was satisfied.. I would definitely recommend this dealership to my friends and I hope everything goes smooth throughout the ownership of my new camaro. More
by saul1986
Employees Worked With
Dale
November 28, 2017
Service Review Five Star Chevrolet has been servicing my car for years and I'm very pleased with their customer service and their work. I would recommend to anyone! Five Star Chevrolet has been servicing my car for years and I'm very pleased with their customer service and their work. I would recommend to anyone! More
by GINA BLASER
Employees Worked With
Rick White
November 23, 2017
Excellent Work Everyone in this dealership did a wonderful job getting me into my new 2017 Chevy Malibu. Very kind and helpful employees at this dealership with grea Everyone in this dealership did a wonderful job getting me into my new 2017 Chevy Malibu. Very kind and helpful employees at this dealership with great prices. More
by Tyler Ziegler
Employees Worked With
Samuel, Daniel, and others.
November 22, 2017
Purchased new 2017 Trax Had a very positive experience working with Eric Garcia. Having purchased 5 other Chevys over the years (new and used) at another large area dealer, I Had a very positive experience working with Eric Garcia. Having purchased 5 other Chevys over the years (new and used) at another large area dealer, I was very pleased. We did the test drive,negotiated, and did the paper work in 2.5 hours. More
by Txhusker
Employees Worked With
Eric Garcia
November 21, 2017
2017 Cruze Hatchback I bought my car entirely over the phone. Johnny Mendoza worked with me and successfully helped me get all the details worked out. Five Star Chevrolet I bought my car entirely over the phone. Johnny Mendoza worked with me and successfully helped me get all the details worked out. Five Star Chevrolet worked hard for my business. Call Johnnny, he will help you. More
by Password
Employees Worked With
Johnny Mendoza
