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Five Star Chevrolet

Carrollton, TX

4.9
1,418 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,418 reviews

March 24, 2018

Best service in all of the years ! I am an older customer and wish to commend the service Adviser Jeff Mauldin for the his help in trying to find out what the irritating growling sou More

by mom's uplander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, mechanic Angel ???
Mar 24, 2018 -

Five Star Chevrolet responded

What a relief for all of us to finally correct your van's issues, mom's uplander. Your patience was appreciate during the process. Thank you for sharing your review and comments for Five Star Chevrolet. Take Care, Jeff Marchbanks, Service Manager, 972-389-6700

March 23, 2018

low pressure sale no high pressure sales technique; after sales explanation of features and full assistance in electronic/high tech setup and configuration was very val More

by newcruzowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johny, Michael Leatherwood
Mar 24, 2018 -

Five Star Chevrolet responded

Congratulations on your new Chevy, newcruzowner! We are excited to be your auto dealer and welcome any of your car care questions at 972-389-6700. Enjoy the Cruze, Fonzy Pelayo, Sales Manager.

March 20, 2018

Good Service My SSR was ready when promised and good communication from Dustin, my advisor. The labor price was a little high and so I'm glad I bought the parts fr More

by Paul Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Grubbs
Mar 21, 2018 -

Five Star Chevrolet responded

Mr. Edwards, Your business in the Service Center at Five Star Chevrolet is appreciated. Thank you for taking the time to share your experience through this review. See you next time you have automotive needs. Thanks, Joe Marchbanks, Service Manager. 972-389-6700

March 17, 2018

Best service ever It was the best experience I was in and out in no time with a nice car with low miles and factory warranty thank you More

by Brooksbrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andreus
Mar 18, 2018 -

Five Star Chevrolet responded

Shawn, Congratulations on the purchase of your certified Chevy. We appreciate your comments and value your business. Thank you, Fonzy Pelayo, Sales Manager. 972-389-6700

March 17, 2018

Awesome Buying Experience I have bought several new vehicles in the Houston,Texas area in the last Five Years but they do not compare with the experience i had at five star che More

by clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Michael Leatherwood
Mar 18, 2018 -

Five Star Chevrolet responded

Clayton, we are honored that your experience with Eric Garcia brought you to Five Star Chevrolet from Houston. We hope the drive home in your new ride was enjoyable. Thank you for going the extra miles. Your business is appreciated, Fonzy Pelayo, Sales Manager. 972-389-6700

March 16, 2018

Best Place to buy a Vehicle Brett Morris and his sales team did a great job. They gave me an unbelievable price, fair trade, and a great tutorial of the vehicle by Michael Leathe More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Andrus, Brett Morris , Lydell Carr, Steven Fly, Alfonso "Fonzy" Pelayo, Michael Leatherwood
Mar 18, 2018 -

Five Star Chevrolet responded

JD, thank you for tagging the many staff members at Five Star Chevrolet Carrollton. We are so lucky to have you as our customer. Enjoy your new Chevy! Thanks, Steve Fly, GM 972-389-6700

March 15, 2018

Just the best Always the best service with friendly and knowledgeable employees. The facility is absolutely gorgeous with at least 3 to 4 waiting areas..take your More

by PJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know.
Mar 16, 2018 -

Five Star Chevrolet responded

PJY, It is awesome to hear you like our new facility. The design was created with our customers in mind. We loved having in the service center and appreciate your business and time. Thank you, Jeff Marchbanks, Service Manager 972-389-6700

March 11, 2018

They took very good care of me & someone I sent Everyone is and was VERY good when I got a car from Nikki and I sent her a young man and she sold him a 2018 Chev. More

by Harry Heckard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Marvin, Michael LeatherWood, Amanda Yarbro, Jeff Mayldin.
Mar 12, 2018 -

Five Star Chevrolet responded

Mr. Heckard, we are thrilled we earned your business and referral. Thank you for shopping at Sam Pack's Five Star Chevrolet and sharing our name with your family and friends. Enjoy, Steve Fly, GM 972-389-6700

March 10, 2018

New car purchase The sales team (Dale S, Bret M, Jason V and Micheal L.) provided an exceptional experience for my husband and I! No hassles or high pressure sales a More

by RW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Shelton Bret Morris Jason Volk Michael Leatherwood
Mar 12, 2018 -

Five Star Chevrolet responded

Congratulations to you and your husband on the purchase of your new Chevy Colorado! Your feedback and business are appreciated and we are here to answer any of your truck care questions. Thank you for shopping at Sam Pack's Five Star Chevrolet, Steve Fly, GM 972-389-6700

March 09, 2018

A truly customer-focused experience with everyone! It doesn't matter if you are coming in for a repair, regular service, an oil change or something as simple as a state inspection - everyone you come i More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali DeLao
Mar 12, 2018 -

Five Star Chevrolet responded

David, We appreciate your loyalty to Sam Pack's Five Star Chevrolet and of course we will always have your back! Thanks for choosing us to take care of your maintenance needs. We value you as our customer, Jeff Marchbanks, Service Manager. 972-389-6700

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