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Five Star Chevrolet

Carrollton, TX

4.9
1,418 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,418 reviews

July 06, 2018

Trade In The dealership was very helpful when it came to trading in my vehicle for a new one. They went above and beyond to get me the best deal! Tommy was awe More

by Dcrochett3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Tommy O'Rourke
Jul 07, 2018 -

Five Star Chevrolet responded

Dcrochett3, Thank you for taking the time to share your shopping experience. We love having your business and welcome any of your future vehicle care questions at 972-389-6700. Enjoy and Congratulations, Fonzy Pelayo, Sales Manager

July 03, 2018

Great experience Mr Lloyd did an amazing job on handling our needs, he kept in contact with me. Great Experience in general will recommend them to my family and frie More

by Teijondria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Five Star Chevrolet responded

Teijondria, How very nice of you to take the time to write about your experience with Lloyd and Five Star Chevrolet. We are excited to have you as a valued customer. Stay in touch, Fonzy Pelayo, Sales Manager

July 03, 2018

Lloyd Facen Made the Car Buying Experience Enjoyable! While I work in corporate sales, I've never enjoyed the car buying experience because of typically feeling pressured by pushy car salespeople who are More

by Dadomatis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
Jul 03, 2018 -

Five Star Chevrolet responded

Dadomatis, Customer satisfaction is our #1 goal and we are happy to hear Lloyd provided a 5-star visit. If we can help with your auto needs in the future it would be our honor to work with you again. Congratulations on your new Chevrolet! Thank you, Fonzy Pelayo, Sales Manager

July 02, 2018

Wonderful Billy was able to get me into a 2018 Chevrolet Malibu. Billy is very professional with great communication skills, and great knowledge. Thanks Mr. Was More

by Chickybaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jul 02, 2018 -

Five Star Chevrolet responded

Chickybaby, Congratulations on owning a new Malibu. We are grateful to have you as our customer. Thank you for taking the time to share your visit. Enjoy, Fonzy Pelayo, Sales Manager

July 02, 2018

Outstanding and courtesy service Billy Washington is one of the best salesman in the business. My entire family have purchased vehicles from him. Excellent, professional and courteo More

by CHenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jul 02, 2018 -

Five Star Chevrolet responded

CHenson, We love having your family as our family! Thank you for your loyalty to Billy and Five Star Chevrolet!! Please stop by any time you have automotive concerns. Take Care, Fonzy Pelayo, Sales Manager

July 02, 2018

Eric was really awesome and he help me out every step I was able to get into a better car than I thought I was going to get and I got a really good price and I can’t my payments down low and that even hel More

by CsexyCrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Jul 02, 2018 -

Five Star Chevrolet responded

CsexyCrystal, It was great working a deal with you! If we can help with any of your future automotive needs we would love the opportunity. Thanks for being our customer, Fonzy Pelayo, Sales Manager.

July 01, 2018

Bought used car Good experience buying a car. We were greeted by friendly staff and helped immediately. We were given bottles of water, and we hadn't asked for any. O More

by Shason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lingafelter, Todd Carroll
Jul 02, 2018 -

Five Star Chevrolet responded

Congratulations on your new car! We're glad you had a good experience! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2018

GREAT SERVICE Billy Washington is Very patient & knowledgeable! I highly recommend him!! He is very friendly & knows a lot about cars! Great sales person! I am goin More

by Jazzee Jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jun 29, 2018 -

Five Star Chevrolet responded

Jazzee Jewel, Customer satisfaction is our #1 goal. Thank you for recognizing Billy and our team. If you have any additional needs or questions, we will be more than happy to assist you! Take Care, Fonzy Pelayo, Sales Manager

June 28, 2018

Excellent Customer Service Billy Washington is the man to see for your new or used car needs! He is a true professional and went the extra mile in answering all of my questions. More

by Faye63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jun 28, 2018 -

Five Star Chevrolet responded

Faye63, Thank you for sharing your feedback of Billy and of your shopping experience at Five Star Chevrolet. If there is anything else we can do to help with your auto needs, please stay in touch. Take Care, Fonzy Pelayo, Sales Manager.

June 26, 2018

Customer service Great experience Billy Washington was the salesman and he was just great. No pressure and he listened, I would recommend dealership to anyone. Grea More

by Darguybw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Washington
Jun 26, 2018 -

Five Star Chevrolet responded

Darguybw, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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